Évaluations des clients Depot Gun & Pawn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Depot Gun & Pawn

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stacey e. le

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Overall I can’t imagine a worse customer experience. Am not going into details in this review but would be glad to talk with someone and go over the string of inefficiencies I experienced. Stacey Elliott 205 566-7818

Tom O. le

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Everything went smooth no problems. Great to work with Dean's Depot.

Jaddeus F. le

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Andy at Depot Gun & Pawn was friendly, ready to offer assistance and full of useful info. Whenever I need a utility rental in Alex City, I'll be sure to call him first.

Tracy C. le

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Le client n'a pas laissé de commentaire.

Jeremy K. le

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The gentlemen here were extremely courteous and helpful. The service was quick and seamless. I would highly recommend this location for a trouble free rental.

Carol S. le

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I loved going in this Gun and Pawn shop. There were a lot of interesting things to look at. It wasn't exactly clean, but it was inviting.

wesley K. le

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Le client n'a pas laissé de commentaire.

david k. le

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I have dealt with Andy at Depot for many years and will continue to do so. T

Angela B. le

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Le client n'a pas laissé de commentaire.

adrian a. le

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Le client n'a pas laissé de commentaire.

Donald C. le

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Everything went by the book. Have rented 4 times in the past year and a half, and will again 1 or 2 more times.

martha s. le

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Le client n'a pas laissé de commentaire.

John W G. le

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Le client n'a pas laissé de commentaire.

Rebecca H. le

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I didn't have any problems and will use this location should the situation occur.

ken j. le

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n/a

Jim P. le

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Since they were closed during dropoff I wasn't sure where to park truck.

Mary Jo J. le

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Le client n'a pas laissé de commentaire.

Eric T. le

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Le client n'a pas laissé de commentaire.

joe B. le

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Le client n'a pas laissé de commentaire.

Craig C. le

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Le client n'a pas laissé de commentaire.

George B. le

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Le client n'a pas laissé de commentaire.

ronnie l. le

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Le client n'a pas laissé de commentaire.

ronnie l. le

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Le client n'a pas laissé de commentaire.

Brittany W. le

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This was my first time using TruckShare. I could not have had a more pleasant experience. Everything went so smoothly, from getting the process going online, to picking up the keys, to the final dropoff.

Victoria D. le

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I was very pleased with my experience at Depot Gun and Pawn! Very professional and prompt! Truck and equipment were in good shape. Will certainly look forward to using this business again!

Jeff L. le

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Le client n'a pas laissé de commentaire.

Rob I. le

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Helpful and friendly service.

Ronnie S. le

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Wipers did not work on truck.

Mary Elaine J. le

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Le client n'a pas laissé de commentaire.

Anita W. le

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Le client n'a pas laissé de commentaire.

Teri g. le

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Le client n'a pas laissé de commentaire.

Vickie S. le

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I dropped the truck off after hours.

Bonnie C. le

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Can always depend on Gun Depot and Pawn for my Uhaul needs

Maria H. le

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The staff was very professional and friendly and I would recommend Depot Gun and Pawn for storage and truck rental needs.

TERESA S. le

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Nothing , customer service was excellent . All was handled over the phone. Business was closed when we arrived. We parked truck and put key in the lock box

Kevin M. le

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Le client n'a pas laissé de commentaire.

Harry W. le

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Easy. Great experience.

kyle c. le

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Le client n'a pas laissé de commentaire.

Keith K. le

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Le client n'a pas laissé de commentaire.

Carolyn B. le

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Le client n'a pas laissé de commentaire.

George B. le

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Le client n'a pas laissé de commentaire.

Tyler M. le

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Le client n'a pas laissé de commentaire.

Angela E. le

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I told the owner ,I never drove a Uhaul truck. No one told me anything about the truck such as where the gas nozzle was ,about anything inside the truck, it was very loud and shaking couldn't concentrate.

Rob I. le

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great dealer.

Derek H. le

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Le client n'a pas laissé de commentaire.

Dale B. le

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I was charged a $15 cleaning fee for a trailer I left spotless. Move a bed, dresser, and couch and the trailer never left pavement. This was not on the original agreement. I have been fleeced and do not appreciate it. There is always a catch, U-Haul.

DAVID K. le

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Le client n'a pas laissé de commentaire.

Paul R. le

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Le client n'a pas laissé de commentaire.

brentina w. le

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I was checking my account and noticed 2 charges from UHaul. I called the location at 4:50 no answer. I called Uhaul I have been on hold over an hour. My card was charged $80 then $106. FOR ONE DAY INTOWN. This is crazy.

Susan M. le

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Very helpful folks.

Kimberly R. le

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Le client n'a pas laissé de commentaire.

Cyrus J. le

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Le client n'a pas laissé de commentaire.

Saje L. le

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Le client n'a pas laissé de commentaire.

Murray S. le

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Le client n'a pas laissé de commentaire.

William W. le

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I returned the truck after hours. I was in the drop off parking lot trying to check the truck in, however, your location system could not find me. Being non-tech savvy, I called the 800 number for help and received wonderfully pleasant help and assistance, After a long day of driving and moving in the rain, it was much welcomed.

Kimberly R. le

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Le client n'a pas laissé de commentaire.

MARK S. le

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Le client n'a pas laissé de commentaire.

walter m. le

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Le client n'a pas laissé de commentaire.

Phillip D. le

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I was charged for “extras” i specifically selected as “no” when I reserved the vehicle online. I unfortunately did not notice the charges until I had already left the return location. Slipping extra charges into a bill is decietful and dishonest in my opinion. The van was great but with the dishonesty I would not recommend the location or uhaul to friends or family.

bill l. le

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Le client n'a pas laissé de commentaire.

phillip m. le

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Le client n'a pas laissé de commentaire.

George U. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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The cab of my truck leaked during the storm, I got soaked by the leaking in the cab all down my back. Completely soaked my shirt all the way down my back while driving. Extremely bad experience. I told lady that checked me in when I dropped it off and she said it wasn’t her problem since I rented the uhaul from a dealer?

Craig C. le

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Very professional, courteous and easy return.

TIFFANY B. le

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Fire employees that have attitudes and are unhelpful

John C. le

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Le client n'a pas laissé de commentaire.

Janice S. le

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Le client n'a pas laissé de commentaire.

Harrison P. le

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Le client n'a pas laissé de commentaire.

Andrea J. le

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Le client n'a pas laissé de commentaire.

Mark L. le

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Le client n'a pas laissé de commentaire.

Jody E. le

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Took truck back Saturday afternoon they were closed, kept key till Tuesday morning since location was closed due to holiday, was told that we should have left key in unlocked uhaul truck,now being told we owe over 100$,which is bonkers,what the hell would have happened if key was left inside and truck stolen, very rude idiot at location

Chad S. le

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Le client n'a pas laissé de commentaire.

Michael T. le

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Le client n'a pas laissé de commentaire.

Tucker N. le

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I was not happy that I made the reservation online and paid ahead of time for a day and mileage. When I turned in truck, the mileage used was LESS than what I paid for but I was charged almost $3 more. While that isn't very much, I was quoted and charged one price online but then charged extra. This seems unethical.

David F. le

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Le client n'a pas laissé de commentaire.

Ricky H. le

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Nothing at all negative about the location where I rented the trailer. But the Online experience and when I called really could use to improvement. Online, I filled out everything and reserved a trailer at a location, but then I got a text message (even though I had clicked contact by phone) saying my pickup spot was 40 minutes across town, totally opposite direction to where I was eventually needing to go. Not acceptable. You would think as big as Uhaul is, your computer system could tell a customer if a trailer was at the location at the time of reservation, instead of letting me do the reservation and then trying to send me in a bad direction. Then when I called, I got passed around, and when I was told I was going to be placed on hold and sent to a Birmingham person, the person I talked to was in Atlanta, GA. Kudos, to Laura (i think) at the Pelham store. When I talked to her Saturday morning, she checked different locations, and when I said go ahead and check the Alexander City location, she found that they had the trailer that I needed, and she set up my reservation. Thank you to her (i wish I was sure about her name). So to repeat: Kudos to Alex City location, the lady at the Pelham store (Laura maybe), but BOOOO to online reservation process, and passing around the phone calls and not even close to passing to the appropriate location (Atlanta when I was told I would be sent to a Birmingham location). Hopefully things will be better if I need a Uhaul trailer in the future.

Allen H. le

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When looking up the name of a drop off location I was given UHaul Neighborhood, not a Pawn Shop. Also, my pickup location told me to just pick a drop off location. So I did, only later to find out I was assigned a different drop off and they attempted to charge me an extra $40 for being late. I had actually turned it in early with appt. $20 more fuel in the tank than required.

ROBERT M. le

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Le client n'a pas laissé de commentaire.

DAVID C. le

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Great service. They went the extra mile.

Thomas S. le

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Trailer was not clean to my standards. I washed it before my trip. Not a big deal. I'm just really picky about my vehicles. Pick-up was fast and easy.