Le client n'a pas laissé de commentaire.
Alan White- Alabama AL
- Alexander City
- 35010
Customer Reviews for Depot Pawn and Gun
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Pour nous contacter
3968 Hwy 280Alexander City, AL 35010
Services dans cet établissement :
Heures d’ouverture
- Mon-Fri: 8:30 am–5 pm
- Sat: 7:30 am–12 pm
- Sun: Closed
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Scott Cook- Évaluation :
- 5
We have used this facility several times, renting and/or returning. Easy to work with and equipment always in good shape. Highly recommend
Karen Slaten- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David Hendrix- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Bruce Bright- Évaluation :
- 5
The trailer was very clean and much nicer and newer than the trailers I have previously rented. The staff were very helpful and friendly. I will definitely continue to rent trailers from this location in the future.
Brian Hoskins- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alan White- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alan White- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Denise Holley- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Beks Claybrook- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Stanley Ingram- Évaluation :
- 5
Really quick customer service.
Jay Hudson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BOBBY KIDD- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Phil Bradberry- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kimita Smith- Évaluation :
- 3
Not manipulate customers into moving equipment where U haul wants it to be by lying about pick up and drop off availability. Just that simple...it caused me AVAILABLE expenses and troubles!
Charles George- Évaluation :
- 5
Very efficient checkout and attendant very friendly
Bryan Donald Haynes- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
THARISSA REYNOLDS- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Andrea Rashad- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Roger Milstead- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alan White- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Mike Myers- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dalton Lawhorn- Évaluation :
- 5
Very friendly and quick.
Thomas Henderson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bryan Moore- Évaluation :
- 5
Customer service was amazing! We rent a truck monthly and this was our first time at this location. The best location to rent from, truck was well maintained and the rental was our smoothest ever.
DIANE HARRIS- Évaluation :
- 5
They made my return quick and easy. Glad I chose that location to turn in my equipment
Laura Barber- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Riley E Foshee- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ruth Boschma- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael McAlister- Évaluation :
- 5
This is the most helpful location I have ever visited in the USA. I won't go anywhere else.
Robin Lopez- Évaluation :
- 5
This is my go-to-location in my new home town in Alabama. I dropped off my equipment here once I moved to this location and would never choose to rent to deal with any other site. The customer service is above all expectations!
Robin Lopez- Évaluation :
- 3
This whole experience was awful and customer service was a joke. Worst experience ever. Will not recommend Uhaul to anyone, ever.
William Yearout- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Philip Grant- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Rogers- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rex Wright- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Karen Slaten- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ruth Boschma- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Evan Burnham- Évaluation :
- 5
Highly convenient location. Easy to get in and out.
Jeffrey Kirk- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lance Gilbert- Évaluation :
- 5
Trailer was wet inside upon arrival. Needs to be sealed
Harry Waugh- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gary Evans- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Darrell Cooper- Évaluation :
- 5
I don't understand why you have to buy parts for the rental that I rented. Do their suppose to be a refund on the parts I bought. Other than that my experience was great
Chynetta Dawson- Évaluation :
- 5
Always very good.
Harry Waugh- Évaluation :
- 3
I was charged a wrong location fee by this facility. I guess the personnel was nice & helpful enough. They directed me to Uhaul business office. This lady was rude & pretty much told me she couldn't refund me bc I signed the contract. I told her the rental location even confirmed with me that they in fact do tell customers they can drop off at any location. She had no empathy whatsoever to my situation. I asked for a contact person over her head. She gave me another number. This lady was much more pleasant but still could not issue me a refund. She said she would pass my number to the person that could discuss and/or issue a refund. No call yet but she did say it could be tomorrow. My bank account is negative due to this unexpected charge...as well as all of the money spent to repair, haul, and tow my truck this past weekend when I was stranded 3 hours from home. Does UHaul want to be a company that helps customers with a big move or through a crisis or do you want to be a company that makes things difficult & adds to the stress levels of your customers??
Laura Madden- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Carl Schneider- Évaluation :
- 5
Rented a uhaul and it was double booked per Uhaul. I never received ANY updates about the truck rental or anything. No one wanted to even help me and kept passing me on to other people. While Depot Pawn and Gun was awesome but Uhaul was anything but kind. I will never choose Uhaul for any of my renting or storage needs. Super bad customer service.
Teresa Scott- Évaluation :
- 5
Everything was great.
Elizabeth HIll- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
PERRY GREEN- Évaluation :
- 5
I was very pleased with the service and location,will use them again in the future !!
Gene Allen- Évaluation :
- 5
The initial appearance was kind of rough, but the folks inside were great. Even in the pouring rain, he helped me park and remove the trailer.
Dan Cocks- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Chris Poje- Évaluation :
- 5
Andy and his employees were extremely wonderful. I came from Orlando to pick up my stuff from Alabama and he even called me when I was on my way up to let me know my trucks were ready and even hooked up the car trailer for me. Very nice people excellent service.
SLYVANITA RUSSELL- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mary Battistella- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Paul Stanbrough- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Dameon Pearson- Évaluation :
- 3
No issues
GEORGE GLASSCOCK- Évaluation :
- 3
Dropped trailer off on Sunday. Location was closed.
Carl Schneider- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
david hendrix- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Rogers- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Harry Waugh- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cynthia Martin- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rickie Davis- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mason Dove- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
timothy Stevenson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christoper Feenker- Évaluation :
- 3
It takes an act of Congress to do self pickup. I was not aware of or prepared for how much information I would have to give, how many phone numbers, etc, I would have to provide etc in order to obtained n my key. It was ridiculous! Very bad experience on U-Haul's part. Not a reflection of the business where I picked up the truck from. There was absolutely nothing wrong with where I picked up the truck, just Uhaul's. Will probably never do self check-in again. Way too much hassle!
Bryce Stalvey- Évaluation :
- 3
One tail light is out on car tolley
donald durden- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BENNIE THOMAS- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jim Bain- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Will Walker- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dan Carter- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Braxton Lashley- Évaluation :
- 5
Andy made our rental process smooth and easy. We recommend this location very highly! He really worked with us to be sure we had the truck when we needed it and provided outstanding customer service.
Thomas Fisher- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Vincent Sourbeer- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William Gann- Évaluation :
- 5
The location is super easy to find and is convenient to hop on and off while traveling! The owner of the business was delightful to work with and very kind.
Cleo Gorman- Évaluation :
- 2
Despite checking in on line the day prior and declining the "safe tow" insurance, the pickup location added the charge to my reservation without telling me about it. Had to call UHaul to get charge removed/reimbursed. Still waiting for reimbursement.
Richard Rowburrey- Évaluation :
- 3
The vehicle other than the vehicle I booked was arbitrarily changed, and the engine warning lights kept floating, making me anxious.
Won kyung Lee- Évaluation :
- 5
Andy and the guys at Depot Gun and pawn are really good guys. Whenever I need to speak with a retailer about the best idea for an issue or problem I go to Andy for a solution
CHRIS LETTIERI- Évaluation :
- 5
Service was immediate and very professional
DARRELL MOBLEY- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Vincent Sourbeer- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Glenn Waters- Évaluation :
- 5
Very Friendly and Helpful. This rental was real easy and well thought through on uhauls side. Thanks for all the help.
Michael Crane- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DENISE ELLIS- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jerry Burpee- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lauch Blue- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Cody Galley- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jay Hawkins- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jason Mccombs- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Matthew Dunn- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michaela Adams- Évaluation :
- 1
They over charged me because I didn’t drive no 110 miles like they said I did so I kno the meter wrong
Julius Hicks- Évaluation :
- 3
I was shocked at the total for the $19,95 van I rented! I asked for it for one day, to be returned to the same location, with the possibility of 2 days. I have the equipment contract with estimate, which shows $84,4 for 2 days. I returned it in just under 24 hours having used 104 miles. I ended up paying $93.21. For a $19,95 rental. I feel like this is a perfect example of very misleading advertising, like a scam, but sadly from a well known company. I doubt I will use Uhaul again and will most definitely not recommend it to anyone. I am fairly influential in our community and will tell everyone I can how Uhaul is misleading in their advertising. I believe in the end I may have been charged for 2 days. I would appreciate a call from someone at Uhaul (not the local dealer who was polite but at the mercy of Uhaul practices.)
Sharon Caufman- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Redonnalynn Wyatt | Expérience générale- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Kimberly ROUNDTREE- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
David Gregory- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ellen Gregg- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John W Goodwin- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
REBECCA HAWKINS | Expérience générale- Évaluation :
- 5
The staff was very professional and friendly and I would recommend Depot Gun and Pawn for storage and truck rental needs.
Maria Hampton | Expérience générale- Évaluation :
- 5
Everyone was very accommodating and even offered to help us move in to the unit. Service was quick and efficient.
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