Évaluations des clients Des Plaines Car Wash

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Des Plaines Car Wash

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armand G. le

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Good job

Michael S. le

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Le client n'a pas laissé de commentaire.

Tom M. le

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Le client n'a pas laissé de commentaire.

Howard G. le

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Le client n'a pas laissé de commentaire.

tracy H. le

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Le client n'a pas laissé de commentaire.

Margaret K. le

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Road destruction along S River made access a bit challenging! but that's temporary and not under control of the business. Carlos was friendly and attentive. The cargo van drove like a, well, cargo van. But it performed well over 750 miles. The furniture dolly had a bad wheel bearing, but when I returned it and mentioned that to Carlos, he said he'd get it fixed. Des Plaines Car Wash, where U-Haul is located, also supports area first-responders -- a plus in my book.

PUSHPAK P. le

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store was not opened for return till 8:30 even though it was supposed to be open at 8,i had to drop off and then they charged me $9 for gas despite of I filled up gas, not renting from that location again.

Rebecca H. le

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The people were great the site was dumpy and we waited a long time before being helped. Needs a bigger sign outside too.

Ahmed M. le

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I made the reservation for phone pick up. I declined all optional charges. I was unable to complete express check-in for this location. When I got there, I had to give my CC and ID (which is fine). The gentleman checking out the truck for us did not ask me if I wanted additional coverage; instead, he disregarded what I placed on my reservation (I.e. Decline of all optional coverage) and added it anyway. I followed up via email to remove the charge and have not received a response back. Very disappointed.

MARTY L. le

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Le client n'a pas laissé de commentaire.

matthew M. le

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Truck was clean and ready on time. The staff friendly and professional.

Amelia M. le

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Difficult location to get to with all the construction. Parking lot was a mess. Unclear where to drop off the keys.

MIHAI M. le

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Le client n'a pas laissé de commentaire.

Andrew M. le

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WORST UHaul facility i have ever been in. It was like I was bothering them, were not friendly, took forever to do the paperwork and then told me the draw bar and ball needed to be flipped over as the drop was too much, but they could not help, as they don't do that type of work. Told me to go home and use a pipe wrench to loosen the ball! I could have never loosened that with out an impact wrench! Extremely frustrated so I went to the UHaul location I requested and preferred at Oakton & Mt.Prospect rd. They were appalled as the trailer was loose and not hooked up properly. They made the change with the bar & ball, hooked up the trailer properly, checked all of the lights (the other place did not) and apologized for the problem. They are a FIRST CLASS operation. NEVER go to the Des Plaines Car Wash uHaul location. they are the worst!!

Fortunato A. le

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Truck had no dolly or moving blankets which always come with rental in the past. Made moving very difficult. Also my pickup location changed twice. Very inconvenient and almost thought I wasn’t gonna have a truck for my move.

Bruce G. le

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Le client n'a pas laissé de commentaire.

Teresa A. le

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Nothing

Michael J. le

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"Modify the client user interface. To be more astounding, U-Haul's booking system archaic. Uber type app and booking systems are a dime in a baker's short order dozen. Junk your software and be more cloud based. The safety and security are light years ahead of your software's bandwidth alone. An supported updated booking app and website will reduce equipment theft, lost and unaccounted for equipment, general expenses. That alone will show on your income statement. An increase in traffic solely to a better U-Haul app that actually has a complete booking system that is user friendly- priceless!!! Come on U-Haul lest we forget Sears...". -Anonymous loyal customer.

David C. le

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Le client n'a pas laissé de commentaire.

William H F. le

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Le client n'a pas laissé de commentaire.

abiola aramide M. le

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Work on your one way order. And I was debted 3 time for a single transaction. Yet to be reversed.