Évaluations des clients Destin Towing

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Destin Towing

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Ty B. le

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HORRIBLE second after hrs service fee charged when i turned the trailer in early. They are there to gouge me for money only. I won't go back, and I need a refund. ASAP Ty Bachmann 301.653.8122

Ty B. le

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Horrible customer service. They acted like they were doing me a favor. Charged me TWICE in a row a late fee, even when I dropped the trailer off at 2pm, went into the office to tell them. they couldn't get up off their chair to even acknowledge it. I won't go back; they were obviously just out to take me for all they could. Ty Bachmann 301.653.8122

David J. le

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Le client n'a pas laissé de commentaire.

john S. le

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Excellent customer service and the truck was new... Very quick check in and drop off.

Chester K. le

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Le client n'a pas laissé de commentaire.

Steven B. le

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Person was very professional. I would recommend this location

James F. le

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Charges to return trailers is a bullshit move

Michael S. le

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we ordered 24 Furniture blankets and they had none. we had to buy blankets instead of renting them from you. this was a big inconvenience.

Renea L. le

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I rented a 1 way box truck from Foley, Alabama to Destin, Florida. It was not due back until 11am but I brought it back at 4:20 the same day I rented it. The place was already closed and I put the key in the box as their neighbor Destin Towing told me to do. I checked in through the link on my phone and shared location. I did not have a "U-Haul Account". They charged my credit card an "overnight fee" of $25. I even called the next morning the minute they opened to explain I had trouble setting up account but had done everything I was supposed to do, left it clean, and returned it 17 hours early. They said "You have to call 1-800-U Haul it and dispute it......nothing we can do." I would not call the customer service oriented. Also, 4:20 in the afternoon is considered "regular business hours" to most people. They chose to be closed at that time.

sandra L. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

james W. le

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Le client n'a pas laissé de commentaire.

David M. le

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Customer service training; not friendly or personable or helpful. Clean the cab of truck.

Matthew H. le

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Truck was dirty, only had 6 of the 36 moving blankets that had been reserved, had to drive over to Shalimar to get the missing blankets, truck had 1/8 tank of fuel. See drop-off comments.

George S. le

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Le client n'a pas laissé de commentaire.

Janet M. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Le client n'a pas laissé de commentaire.

Sam G. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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Le client n'a pas laissé de commentaire.

Cynthia G. le

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Very friendly and courteous staff.

Carnot M. le

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Don't change a thing! Hooray for U-Haul!

Sally D. le

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Le client n'a pas laissé de commentaire.

Charles N. le

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Le client n'a pas laissé de commentaire.

David R. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Le client n'a pas laissé de commentaire.

Olga T. le

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Le client n'a pas laissé de commentaire.

Dan B. le

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Le client n'a pas laissé de commentaire.

Robin N. le

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Dont charge customers to bring the equipment back after hours! Your getting people coming AND going with fees!! Not right! And hire more people at your call center. Got bounced around 4 times and then stayed on hold for AN HOUR until I terminated call. Not happy!

MATTHEW T. le

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Le client n'a pas laissé de commentaire.

Rodney Shawn B. le

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They are the worst I have ever dealt with. It was like dealing with your worst used car salesman. Beware of BS BOGUS CLEANING FEES.

Patricia S. le

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Very nice young lady who made sure everything was taken care of.

Roy L. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Have appliance dollies. Put tongue jacks on trailers.

Aubrey D. le

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We reserved a utility dolly along with the truck. I called the site the day before when I received a text. I was told they didn't have a dolly and would have to go to their central location, in another city, to pick one up if I wanted one. This is not good customer service and why I rated below average.

Dale W. le

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Engage customers with more instructions , what to do next, etc. Found myself asking if I should follow the person (female - no name given) to the next stop. During walkaround ,which I initiated , they did sticker anything I pointed out but I felt they should inspect as well.

John S. le

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Le client n'a pas laissé de commentaire.

ed R. le

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Maybe a bigger area where parking is more convenient to use.