Évaluations des clients Detail Plus

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Detail Plus

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kenny j. le

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Great people skills, very friendly Knows the business.

perry h. le

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As it turned out the truck we had was a bad one. It had over 140,000 miles, the steering mechanism caused so much play in steering on the highway which made a very long and tedious drive filled with stress. The oil light came on so we stopped and put in quart of oil but then the light wouldn't go off. We tried to call and report these issues but couldn't reach anyone on Sunday which is the day we picked up the truck. When it came time to unload the truck, the company Cross Movers called at 6:30am and said that their helper quit and wanted to know if anything was heavy because only her husband would show up! ..so we ended up paying the same price and my husband and I not only had 1/4 of the load unpacked before the guy arrived and then helped him to the end. When we returned the truck the guy didn't care one bit about our experience with the truck and his only statement was, this truck is rough! and I don't have time to check you in. So, wouldn't recommend Uhaul in this location....Nor would I recommend the Cross Movers..nice guy but very unprofessional.

Shane F. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Le client n'a pas laissé de commentaire.

brandy B. le

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Awesome customer service

bernadette d. le

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They made the drop off easy. Will go to this place if I need to rent one again.

Grant A. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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Wrong size of truck assigned. I had to make a call to U-Haul to correct.

Vincent L. le

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Le client n'a pas laissé de commentaire.

john s. le

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The ratacheting gear mecharism was rusty and not lubricated . I had to soak borne mechanisms with WD 40 overnight to release the lockdown webbing over the front wheels. Otherwise the rental experience was fine.

David T. le

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No person at drop off site

Chris C. le

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Le client n'a pas laissé de commentaire.

Bernard F. le

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Le client n'a pas laissé de commentaire.

Daniel E. le

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Le client n'a pas laissé de commentaire.

donald w. le

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Location closed. Just dropped keys in box and left truck locked and clean full of gas

. le

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The address shown above was where I had originally done the booking. When I arrived there, Mike told me that my name was not on his computer list of renters and that there were no 4x4x8 ft cargo trailers, the size that I required. After contacting u haul, we were told that our pick-up location had changed because the Old Blue Ridge personnel were on vacation. Clearly, that was not the case. Moreover, we didn't want to rent from Bob's Pawn Shop as we learned that he was argumentative with a previous renter. Eventually we were given a 5x5x8 cargo trailer and headed off. I am assuming that we will be charged for a 4x4x8 trailer as this is the size that we requested. The change in pick up location was not of our own doing or fault. Please confirm that this message was read and that I was charged only for the smaller cargo carrier. Michael Birman mbirman@rogers.com Thank you.

Daniel E. le

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Le client n'a pas laissé de commentaire.

robert w. le

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Location was not well marked. Since it was at a car repair facility, the person I really needed to see was not available at the time. Other personnel should be aware of the turn n procedures. I had forgotten the original contract from U-Haul in Florida. The person there said I needed it. I found out latter that they could have looked it up on their computer. That would have saved me a 25 mile round trip to get it.

Daniel E. le

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I called Rick's Pawn Shop in Blairsville first to drop off. Whomever answered was very rude and said they would not accept a drop off without a reservation. I would rate this one ZERO!!! Again - Detail Plus was excellent!

Brenda B. le

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Le client n'a pas laissé de commentaire.

Clyde M. le

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Le client n'a pas laissé de commentaire.

Traci A. le

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Le client n'a pas laissé de commentaire.

Leslie B. le

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Le client n'a pas laissé de commentaire.

Ann S. le

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I selected a one way rental, but the drop off process was very unclear. The location where I dropped off the truck was closed, but 24 hour drop off was listed as available. The truck was returned the same day it was rented (Saturday), even though the contract allowed 2 days and the truck wasn't due till Monday. The truck was not logged back in until mid morning on Monday, so i was charged an extra day's rental. I had to call and get the charges credited. This was an unnecessary step and another hassle. I will probably not use U-Haul again because of all the unnecessary phone calls and confusion from beginning to end.

Kimberly W. le

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I was told when I wanted to return it to the location that I picked it up from that I could not do so. I called the Uhaul number and they told me that I could return it to any location so I took it back to the same town but a different location.

Robert S. le

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Needs to carry supplies for packaging

Nicole S. le

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This location is actually NOT open on saturdays... fortunately it just so happens the owner swung by to work on something while we were on hold with U-Haul customer service. He went out of his way to boot up his system and set us up with our trailer. We can’t express how much we appreciated his help and him going out of his way to make sure we got our rental.

Jeff B. le

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Saturday early am I returned the truck . nobody around , sign stated Saturday by appt. only. so just dropped off truck....Just me, .. I don't like that.

Charles W. le

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Le client n'a pas laissé de commentaire.

Christopher F. le

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Le client n'a pas laissé de commentaire.

john s. le

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Mark the owner was very professional and helpful. I would recommend this company without hesitation.