Évaluations des clients Determan Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Determan Mini Storage

Cote générale :

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Michael P. | Expérience générale |
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wendy W.
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Le client n'a pas laissé de commentaire.

William P.
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Le client n'a pas laissé de commentaire.

Michele B.
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Le client n'a pas laissé de commentaire.

Cathleen S.
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Keep up the great work!

Andrew T.
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Friendly and knowledgeable

Richard M.
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Friendly and efficient

DANNY W.
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Everything went fine

Claudio C.
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Le client n'a pas laissé de commentaire.

greg R.
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When contacted I was not told that this would require a app to pick up my equipment as the business would be closed. I was dropped off by a taxi driver in the middle of nowhere and the app didn't allow me to pick up the equipment. I had to get in touch with the regional supervisor in order to check out the equipment and use their dropbox. I would not use this location due to the complications I experienced.

Joanne R.
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they were friendly and removed the truck from service so it could be repaired

Steven S.
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Le client n'a pas laissé de commentaire.

GWEN S.
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Lower rates for one way. The price was crazy and I didn't need the truck that long!!

Judy R.
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The people in the office had a tough time with the reservation.

tera lynn b. | Réservation |
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Good customer service. Very nice people.

Mark Y.
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Le client n'a pas laissé de commentaire.

Nubia G.
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Le client n'a pas laissé de commentaire.

celia A.
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Rudest people I have ever dealt with.... called me the day before truck was due harassing for it to be turned in early. Had issues with charges and when I called to try to resolve guy tells me“ well that's what you get!” Worst experience ever will not be using U-Haul for any future moves because of this experience and will definitely not recommend.

Stephen W.
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Le client n'a pas laissé de commentaire.

peter T.
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I was told to sign that the truck was clean, there was a large spill in the cab. The truck had a very bad pull to the right, unsafe. The left side mirror was so loose it kept moving out of position, again unsafe. I owned and operated a large tri axle dump truck, this truck would have been red tagged and towed, you need to check and maintain your equipment better.

Rutherford R.
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Place looks pretty sketchy and needs some major updating. Customer service was very lacking as well.

Stasha H.
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Le client n'a pas laissé de commentaire.

Steve N.
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Le client n'a pas laissé de commentaire.

Robert H.
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Reps need to be more familiar with computer system.

James R.
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Le client n'a pas laissé de commentaire.

Carlos E.
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Did not get a dolly like i had requested. I had to rent another one from a difrent location.

Lori R.
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Le client n'a pas laissé de commentaire.

LORIE P.
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Le client n'a pas laissé de commentaire.

MIke S.
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Le client n'a pas laissé de commentaire.

Bruce S.
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We wanted to drop it off at our regular location on Virginia Street

Wm P.
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Old smelly equipment (truck) isn't something I'm likely to recommend...additionally my A/T was not available and your dispatch personal did nothing until a manager at another location traveled to another city to bring one back...absolutely unacceptable customer service and inventory management!!!

Leo V.
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Le client n'a pas laissé de commentaire.

GODARD BAND TRACE F. | Expérience générale |
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Owners was super friendly and helpful.

Emily R.
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Le client n'a pas laissé de commentaire.

Christopher M.
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Not trying to be rude but..... the location was a little run down. No real markings of the place being open or closed. The location looked like, well lets just say it did not look to be a place of business. However, I am sure the owner is a very polite person even though I did not see them.

Harold E.
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Le client n'a pas laissé de commentaire.

EDWARD W.
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Le client n'a pas laissé de commentaire.

Mauro W.
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It's a bit out of the way and a little hard to find. Maybe explicit directions can be emailed to the customer? Google Maps took us close but not all the way, we we're lucky to visually spot it. Maybe they can have a sign the few blocks away where Maps took us telling how to reach the office from there.

Pam S.
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Le client n'a pas laissé de commentaire.

Daniel S.
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Le client n'a pas laissé de commentaire.

Maria P. | Expérience générale |
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Thank you I was very pleased with the service

JERRY A.
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Pleasant and helpful service. Hours were from 9-3. Just not convenient at all.

Augustine L.
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Le client n'a pas laissé de commentaire.

Don D.
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This is the Best Dealer in Roswell, NM. They made my rental experience so easy!

Conrad H.
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Great, thank you!

Hans B.
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Le client n'a pas laissé de commentaire.

Daniel P.
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Everything was good. No improvement needed

Laura B.
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Le client n'a pas laissé de commentaire.

RICK P.
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the person on the phone did not give us very good directions it took us over an hour to find the place we had a gps and my phone also I had to call back 3 times

Steve c N.
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Le client n'a pas laissé de commentaire.

Suzanne C.
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Le client n'a pas laissé de commentaire.

Alena B.
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Le client n'a pas laissé de commentaire.

alfred B.
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Le client n'a pas laissé de commentaire.

augustine G.
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Very rude to myself...don't bite the hand that feeds you

justin J.
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Le client n'a pas laissé de commentaire.

Robert L.
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Le client n'a pas laissé de commentaire.

Elsa N.
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The service at this location was great customer service was notified of health emergency and that the only equipment used was truck and I was suppose to pay only 3 days on truck and at the last minute customer service screwed me and still had to pay a lot for equipment not used

BERNADETTE S.
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Very helpful people, and sincerely nice and friendly. I appreciate the kindness, helpfulness and will attempt to use a truck from this particular uhaul dealer again!

Penny M.
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Le client n'a pas laissé de commentaire.

Monica R.
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This location was and has been by far The Best UHAUL location we've ever dealt with!!! The personnel at Determan were beyond helpful. If we ever have a need for either storage or another rental, this will be the one place we go.

brooks N.
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Le client n'a pas laissé de commentaire.

ROBERT B.
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Le client n'a pas laissé de commentaire.

Silvia M.
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The truck was brand new ans very clean. The air conditioner went out 2 hours into our mice from New Mexico to California the Mohave desert at night was still too much. I am still recovering from heat exhaustion. I also called the customer service also try roadside service never got a reply back I believe I should get some sort of a discount haven't been contacted by them since my phone number is 575-910-1243 please give me a call if you want to talk about this matter any further I will never trust uhaul again. thank you

Byron B.
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Drivers door did not work had to use passenger door to enter and exit-wind noise in cabin so loud could not hear other person in cabin-windshield wiper were marginal at best- air conditioner worked on high or not at all

Steven S.
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This location solved all the problems from the 1st location.

Richard H.
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Le client n'a pas laissé de commentaire.

Rick S.
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Le client n'a pas laissé de commentaire.

Andrea M.
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The location was difficult to find.

Marvalee D.
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Perfect experience!

Lewis T.
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Watch the Davis family to learn how to process a transaction more quickly, The location is not easily found. I have lived in Roswell for 17 years but did not know of its existence.

richard T.
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Le client n'a pas laissé de commentaire.

COREY W.
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Its a small location with no boxes.

Nicholas M.
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the people that i delt with whent out of their way to help me and i thank them for it and u-haul for haveing them.

Paul H.
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Dropped off - no one at work - called and got information to drop off

Alicia R.
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Le client n'a pas laissé de commentaire.

james C.
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Le client n'a pas laissé de commentaire.

david B.
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These are older gentlemen. they are a little slow on the computer, but very friendly and pleasant. Nice people who care about others

Matthew F.
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Le client n'a pas laissé de commentaire.

james P.
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Le client n'a pas laissé de commentaire.

ADRIAN L.
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Location hard to get too and truck had one reverse light off got a warning from Hobbs police department.

BARBARA B.
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Le client n'a pas laissé de commentaire.

ESTHER G.
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Nothing all was well with me

Laura H.
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horrible location nothing but a big mud pit....

MARSHA E.
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Determan Mini Storage goes above and beyond to be helpful. I had to have the Uhaul an extra day. They were at my house to help me unload furniture and return the truck for when I arrived. It was a very nice experience.

RICK B.
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Le client n'a pas laissé de commentaire.

HERMAN H.
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Put signs off of College Avenue stating U-Haul drop off with an arrow. Determans is difficult to find.

David S.
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I can't say whether I would recommend this location, if they are responsible for maintaining equipment, then I would say, NO. The driver door was not aligned, Our trip from Roswell to Omaha was very noisy. The rubber strip around the front window came lose, we had to buy duct tape to secure it back into place. We had to add antifreeze. The middle console didn't have a release so we couldn't use it, and the passenger seat belt was under the seat, it was difficult to get it back to the top to be used. The front window had not been cleaned, the inside cab didn't appear to have been cleaned. Something that could be improved on in future trucks is to increase the cab space. the seat backs don't recline, worse than on a plane. I didn't shop around for other rental business before renting with U-haul, next time I will.

Jonathan P.
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Le client n'a pas laissé de commentaire.

Gabrielle W.
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Le client n'a pas laissé de commentaire.

BRUCE E.
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Tony was very helpful!

Charles S.
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Le client n'a pas laissé de commentaire.

ROSEMARY S.
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None. All was very good.

EARL H.
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A little hard to find but telephone call from drop off personnel and signage got me there.

DAVID S.
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Le client n'a pas laissé de commentaire.

Jill R.
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Le client n'a pas laissé de commentaire.

DON D.
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THIS IS THE GREATEST BUNCH OF GUYS U HAVE EVER DONE BUSINESS WITH. I WILL ALWAYS USE THEM IN THE FUTURE.

MELISSA H.
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the first trailer we picked up on Wed 20th was fine on friday 22nd my husband picked up the second and all tires were in desperate need of replacement. then he was sent all the way accross town to get them changed when he had to be on the road for a 7 hour trip. im my opinion your equiptment should be ready to go when we drive off your lot. I am very dissapointed.

Aaron F.
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Le client n'a pas laissé de commentaire.

CARMEN V.
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I had to pick up the vehicle transport at another u haul location. This was never clear at the moment I ordered everything. After this misunderstanding was cleared up everything ran smooth but it was not clear to me or the u haul locations what was going on till time of pick up. After the matter was cleared the u haul agents were extremely helpful and courteous.

michael M.
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The dealer had difficulty with the web site. It took about an hour to complete the rental. I don't know if it was them or the website. Otherwise, the trailer was clean and in excellent running order. It towed well, backed easily and was easy to load. I have one more load to haul and will definitely rent from UHaul again.

RILEY H.
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Better directions would have been extremely helpful. Otherwise, it was a good experience.

ROBERT B.
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I don't see how it could be improved tho we guys were terrific very helpful

Stephen M.
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Ash tray bin was full of cigarette butts.

ERNESTO R.
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Thank you

Non reviews have been submitted for this location.

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