Service is horrible. No one available when the “shop†was open. Guy who opened the store refused to help at first and then later called his wife to help when he heard I was going to have uhaul find another truck elsewhere. If you're not there in person, always be available to your customer by phone. Same when returning, no one available at store to help. Worst experience at uhaul, will never recommend this business.
Edward T.
Customer Reviews for Deus Financial Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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If I reserve an appliance dolly and it is guaranteed on my reservation I expect to have one ready. I had to go hunting for one at various UHaul's and had no luck. Had to spend money I didn't have to buy one and time I had allotted for my move.
Pilar V.Great experience!
Liviu P.I couldn't find the place, when I finally got the access code the box was empty. I wasted 4 hours getting the truck.
Beverly W.Uhaul customer service representatives are very helpful but the personnels at contract locations needs training.
Deon D.Your app is crap
Kevin B.All perfect
JOSE T.Location changed after reservation made. Google Maps directed to wrong address adding to frustrations. Took almost an hour to find and check out. When checking in notice of fuel service charge was a shock. Glad to see it was not on receipt. People at drop off location very strange and not at all helpful. Seems to be an unsafe location in plaza where van was dropped.
Mark D N.I was told to use the lock box at return. The app skipped the code and no way to leave the key. Called customer service and no help. I have tried all day to return the key and no one at the business. Called left message no response. Still have the keys. Incredible
Anthony S.When getting the truck the low tire pressure light came on. Had to stop at a gas station and pay to put air in the tires. The front tires were at 40 psi when the max is 80 psi for the tires. Also had a miserable time trying to drop off the keys in the lock box. Representative told me that I would get the combination when doing the drop off process through the U-Haul app. Spent 45 mins in the rain trying to figure out how to return the keys. I will not be coming back to this location again.
GABLE M.Rose made the rental process was quite painless and fast. Thank you. Paul
PAUL B.Good service
HUGH W.Put a U-Haul sign up somewhere. I thought I was at the wrong location.
burt N.