Business was very rude .Said its all done virtually and didn't help at all.He said go use your phone we don't do anything...Also truck was very dirty they wouldn't clean it. Don't use this location bc they don't care or even attempt to help customers.David W.
Customer Reviews for DG Nicholas Co
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mount Pocono, PA 18344
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 12h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck was used by dog owner before me. Cab was covered in dog food and smelled of wet dog(to which im alergic.) Causing me to send the night in the hospital not being able to breathe. Took over an hour and a half to even get the truck because of "covid regulations " which weren't a thing at drop off location. Aux port was broken so I couldn't hear my gps the whole drive. Front suspension was so loose I felt like I was breaking my arms to keep it straight.Ryan M.
Le client n'a pas laissé de commentaire.Betty E.
Friendly customer service GREAT PLACE TO RENT FROM TRUCK WAS CLEANCarl J.
Let them know all the steps you need to do online before hand. Like 2 references, id's needed etc.Timothy D.
My uhaul auto transport rental was a seamless experience with no issues at this location. The attendant at this location was prompt, polite, and made quick work of my rental.Jonathan B.
Personnel was more than kind.Enes R.
Le client n'a pas laissé de commentaire.Gene A.
Excellent service and fast processing.Laura C.
Everything was perfect!Nicollette C.
Le client n'a pas laissé de commentaire.Connor D.
Le client n'a pas laissé de commentaire.Vincent P.
Le client n'a pas laissé de commentaire.Linda P.
Le client n'a pas laissé de commentaire.Fernando R.
Le client n'a pas laissé de commentaire.William C.
I received the wrong receipt , the total amount is 0.00$. I would like to receive the correct receipt.vladyslav K.
Le client n'a pas laissé de commentaire.Paige S.
Mike was great!!!!!Richard S.
Le client n'a pas laissé de commentaire.SANDRA D.
They were very nice. No need to improve.debbie K.
Le client n'a pas laissé de commentaire.Roger L.
Le client n'a pas laissé de commentaire.Linda M.
Le client n'a pas laissé de commentaire.Nicole M.
The guy at the drop off was awesome. Very friendly and helpful.Michael G.
Your tie down straps should be adjustable also the eyes for the tie downs are to high for cars with low bumpers. a few adjustments would be nice.John R.
Le client n'a pas laissé de commentaire.Mark L.
Le client n'a pas laissé de commentaire.Elizabeth Q.
Le client n'a pas laissé de commentaire.Jesus M.
Le client n'a pas laissé de commentaire.Cynthia G.
Le client n'a pas laissé de commentaire.Shivahn T.
I reserved my rental using the online reservation process as recommended by the U Haul rep at the Blakeslee, PA location chosen as it was on my route of travel. The online process texted me an order confirmation which regrettably, i didn't review thoroughly. As a result, the pick up location was incorrect and I had a 13 mile backtrack to the Mount Pocono, PA location to pick up my rental. This added close to 45 additional miles to my traveling (both personal vehicle and rental) and took an hour out of my day . I requested a discount or a refund from the Pick up location DG Nicholas, but he said he wasn't authorized to discount my rental, even after he agreed that the pick up location was well outside of my travels. Any U Haul location should have the authority and ability to correct a situation and I am less then pleased that I had to pay for an additional 30 miles on the rental , additional gas to replace the fuel and additional mileage and time wasted that I cannot get back. I would like to speak to a representative with the authority to amend this debacle.Corey W.
Le client n'a pas laissé de commentaire.Wilfredo G.
Le client n'a pas laissé de commentaire.Johnny P.
Let me pick it up at location of choice. Don't charge an extra 40 $some dollars for being a day late. When the renter has mechanical issues with a vehicle.William M.
Nothing. Representative was very friendly, helpful, and appreciative.David K.
Le client n'a pas laissé de commentaire.Jennilee N.
Le client n'a pas laissé de commentaire.Marcis G.
Le client n'a pas laissé de commentaire.jean S.