Le client n'a pas laissé de commentaire.STAN F.
Customer Reviews for Diamond Automotive
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Waltham, MA 02453
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
DO NOT RENT FROM HERE. The van had trash inside and hadn't been cleaned out when I picked it up. The owner was rude and inattentive. Then they overcharged me by almost 100 more miles than I actually drove.EMILY S.
Le client n'a pas laissé de commentaire.TIZIANO F.
On the pick-up, they tried to charge me for insurance without my permission. Then it took them an hour to remove the 200 $charge while I waited. When I finally got the van, it only had half a tank of gas and was FILTHY forcing me to sweep it out before using it. I dropped the van off clean and with a full tank at 4:00 PM. Diamond said they would send my receipt in email. The next morning I'm getting frantic phone calls from Ken, the regional manager telling me I need to drop the van off. Finally, at 12:30 I get my receipt confirming everything. I originally made my reservation for River Street in Waltham, and allowed the home office to redirect me to Moody Street. I will never allow that to happen again. Moody Street is not a reliable location.Scott K.
Vehicle choice was slim as this is a partnered pickup location, not a Uhaul branded location. But they had the van I needed! Great staff.Leigh D.
I was charged for the wrong amount of milesVladislav S.