Great place
Rose Trude | Expérience généraleCustomer Reviews for Diamond Self Storage - Airway Heights
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Excellent service from day one, always clean and secure. Thank you Natalie d
Natalie Duval | Expérience généraleFriendly staff, easy access. Good experience overall.
SUSAN GALLAGHER | Réservationonly reason I moved to another storage place was for electricity outlet in the unit to keep batteries charged in my RV
Steven Toney | Expérience généraleI’m glad I could move in and move out by phone call.
BRIGHAM CARTER | Expérience généraleI never did move in. That same day we found another Diamond storage closer to move into. I called the storage at airway hts. To cancel my order there. So we never used the storage at diamond on airway hts. Sincerely Curtis
Curtis Sommer | Expérience généraleFor not being a temperature-controlled storage compound, this place was extremely clean and secure. From the copious amounts of cameras to the gated units, I was pleasantly surprised by these units as well as how helpful the staff was. 10/10 would highly recommend to others who are in need of a temporary storage.
Bobby Mccrary | Expérience généraleI like the location is safe for me!!
Tarnij Carmel | Expérience généraleAll around very nice experiance. Thank you.
William Forde | Expérience généraleI was able to get in on some affordable storage due to your offers of a percentage off for a few months that really helped out a lot. And I ended up with another decent deal thanks to you guys working on your end to make that happen. But on a negative side it would have been better for me to re-rent at the discount rate without having to move into a different unit. I had quite a bit of things of considerable weight to move over to a different unit when I probably should have been able to keep the unit I was in. But you guys were great in assisting me and thank you very much.
Patrick Barclay | Expérience généraleExcellent services. I forgot to secure my unit but the staff was very nice. They use the office lock and secured my unit.
Cecilia Oduburu | Expérience généraleMove in special of 50 % off for three months was why we originally chose Diamond in Airway Heights. Staff was super friendly and helpful. Without the discount the u it would be too expensive so we found a cheaper unit somewhere else in the area.
Debra George | Expérience généraleThrough out my whole stay with my items being stored at the Airway Heights facility I have only had positive experiences. Even when I was in training and my parents were taking care of my stuff and coordinating PODS and the storage facility they were only helpful and positive. They made the move in and out extremely easy and I would recommend this facility to anyone in the area.
David Anderson | Expérience généraleThe facility was brand new and the introductory price was affordable. However, we could never justify renting the storage bay at the normal rental rate, so we likely will not be back unless some future discount became available during the next storage season.
Ken and Diane Delanoy | Expérience généraleWe’ll maintained storage facility with good prices.
Nils Ohlsen | Expérience généraleOne of the best storage unit facilities in the area.
Jeff Schultz | Expérience généraleThe facility it's self was nice but I notified them I moved out and was still charged for the unit for several months after moving out. Even after notifying them of their error I was told they would auction off the unit which was fine I was moved out except they still want money for the time they claimed I still had the unit for. After some exchanged emails and phone calls this problem is still not resolved. I will not be using them again and will be steering anyone away from this storage business.
Justin Klingerman | Expérience généraleI never moved in to the unit and I asked for a refund
Norma Sherman | Expérience généraleThank you. Clean and secure facility.
Jerry Focht | Expérience généraleMerci
Crystal Klein | Expérience généraleGreat facilities, great team. Thankyou for being adjustable and accommodating.
Marcus O'Connor | Expérience généraleThe day we moved out, we even got a security check call because they saw there was no lock on the unit! We had not placed the call yet to tell them it was empty and clean! Great customer service in my opinion!!
Doris Smith | Expérience généraleVery good place to store your stuff
Charles Blake | Expérience généraleThank you. The kiosk made moving in easy.
Christine Acres | Expérience généraleMy move went smoothly, the staff were very helpful and gave me great information. Thank you. I will rent from your facility again. :)
Veronica Lawrenson | Expérience généraleAwesome experience as usual. Thank you.
Thomas Parrish | Expérience généraleSarah should get special recognition as she was very helpful at the end of my usage time at your facility...although it's in the far end of Airway Heights I still would recommend this place
ROBERT HIMES | Expérience généraleUnit wasn't cleaned before renting had a couple lil grease spots. Facility is very nice and convenient and easy to rent. Je referais appel à lui.
Nick Brogdon | Expérience généraleThanks all good.
Andrey Vladimirovich Koren | Expérience généraleWay overpriced poor customer service and for all intensive purposes rapists
Alex Shearer | Expérience généraleDiamond is the definition of a greedy entity. From parking to storage, I avoid business with them at all costs. I rented the smallest unit available, on a 50 % off "promo" and still payed $60+ a month. Better off buying a cargo trailer if you can!
Cade Mcallister | Expérience généraleYou were a near perfect solution for my temporary storage needs. The facility is well laid out with easy access.
Michael Mcgaughy | Expérience généraleI NEVER MOVED IN THE STAFF WAS RUDE!!! HOURS AND STORAGE UNIT WASN'T PLOWED COULDN'T CALL ANYONE FOR ASSISTANCE CANCELLED MY STORAGE UNIT IN LESS THAN A WEEK.
Johnna Millhouse | Expérience généraleThe units are brand new and very nice. However, the office/management is very disorganized. I reserved a unit online. They struggled for over a week to find my reservation then finally rented me a unit that was smaller then what I reserved online, twice. Once that was finally sorted I had possession of the unit for a couple months with no issue. At move out I called and canceled the unit. I was billed for 2 months following. Called twice to resolve this and was told I'd get a call back. Never did and finally had to call another location in order to get my move out processed. Something is broken in this system and it doesn't seem like it's going to be resolved anytime soon. Still waiting for reimbursement.
Tyler James | Expérience généraleNo in person attendant available at the location.
Jim Hohenstein | Expérience généraleCustomer service was phenomenal!! We were always cheerfully greeted, got all our questions answered by a knowledgeable rep, and were even offered a bottled water. During the couple of times when there was a tech malfunction, the reps were courteous and professional, reassuring us they would stay on top of the situation and telling us how it would be fixed. (Which they then followed up on.) We are thankful to have done business with Diamond Storage. Merci.
Leroy Olson | Expérience généraleI needed 24hr access. Location was perfect for me and I'm sure I would have been satisfied 100 %.
Lorena Sam | Expérience générale