Drop off quick and easy.Bertha C.
Customer Reviews for Diamond Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Manvel, TX 77578
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 4h30 pm
- Sam : 9h am à 1h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.NAOMI H.
Courteous and professional service. Extremely satisfied.David R.
Trailer had taillight not working, no offer to fix problem. Was told uhaul would pay for ticket if was stopped. I have had a problem on my last three rentals, uhaul needs to stop using 3rd party locations they do not check equipment properly.ROBERT W.
Le client n'a pas laissé de commentaire.Christopher R.
Le client n'a pas laissé de commentaire.Bradley B.
Representative that helped us wasn't wearing a mask but was otherwise greatChris C.
I rented from another store, but when I arrived to pick up the trailer I was sent to the Man el store 20 miles away.Darin K.
Overall location customer service is great. Overall truck satisfaction was not very good.while unloading truck noticed all my boxes and furniture and mattress was all wet.truck has a hole in roof which leaked while raining. After turning truck back in notified employee and she took picture of hole and notified u-haul.Don L.
Everything was great, I was able to pull into the space with having to back in the car hauler I had.ROY P.
Le client n'a pas laissé de commentaire.edgardo F.
Give accurate information don't cause extra stressesELLISA W.
Attendants are very friendly and the truck is clean.Erwin P.
Very courteous and helpful..quick service...Cynthia E.
Excellent service à la clientèle. They went above and beyond to accommodate my move. Thank you!!Mark W.
Ruby was professional and very easy to work with.Roderic W.
Le client n'a pas laissé de commentaire.Sue M.
Excellent service à la clientèle.Schena S.
Le client n'a pas laissé de commentaire.AL F.
Excellent attention and really cheap ...Thelma T.
Old trailer with smaller roller door - was expecting larger door version.Gregory C.
The equipment is I. Extremely poor condition, numerous damage, difficult controlling the equipment with the auto. This equipment has to be remove from inventory and do not allow another rentalAngel B.
Le client n'a pas laissé de commentaire.Kavaun B.
Excellent service!!!Lloyd C.
Le client n'a pas laissé de commentaire.Jeremiah C.
Great serviceLloyd C.
The rental location was great dealing with U-Haul did not make me want to rent with them again.Sarah J.
Double check what is it in reservation, i reserve a dolly but it wasn't on the truckElmo P.
Not a thing very personablepaul R.
Le client n'a pas laissé de commentaire.Euloge N.
Good customer service I had a very good experience with the company I leasing the U-Hall ThanksDiamantina R.
Le client n'a pas laissé de commentaire.Adam C.
Le client n'a pas laissé de commentaire.Ademola A.
Le client n'a pas laissé de commentaire.Curtis W.
Le client n'a pas laissé de commentaire.Eric U.
Le client n'a pas laissé de commentaire.STEPHEN S.
Le client n'a pas laissé de commentaire.Don L.
Le client n'a pas laissé de commentaire.markishia G.
customer service was fantastic. The gentleman that was working was very nice and helpful with any questions that I had. I went into the office and everything was ready. When I got into the vehicle, there was bottle water for me. That was a nice refreshing surprise and was well appreciated when I was moving the furniture in the hot texas sun. I would recommend this uhaul rental place and I will be back .CHRISTINE S.
Le client n'a pas laissé de commentaire.Hermina P.
Very friendly and helpful staff, will do business with them againJoshua H.
Employee processed my return incorrectly, triggering a late charge. Now I'm battling the company trying to prove that I did not return it late and trying to reverse the late fee. When HQ couldn't find the equipment in their system, an employee called me. I told her when and where I returned it but she couldn't find the location in their system. She did nothing and allowed the late fee to go through.Roma B.
Le client n'a pas laissé de commentaire.Lilly Beth D.
Le client n'a pas laissé de commentaire.ADRIANA C.
Great ServiceRobert C.
Over all was a great rental until I webt to turn it in the odometer aDds 100 miles needs to be recalibrated I only went 236 bot 336 miles so they got another 68. DollarsCathy W.
Le client n'a pas laissé de commentaire.Erica B.
Attendant was very helpful.Robert H.
Le client n'a pas laissé de commentaire.Andretta L.
When offering Self check-in it would be nice to have a notification of what is required regarding taking pictures, having a reference to answer the phone , etc. to cut back on time and any barriers.Brittany H.
Best service I have ever had at a U-Haul. Fast efficient very friendly. I highly recommend this location to anyone who wants a trailer or good service. Also great storage prices. They are opening another larger storage place soon....joseph F.
Le client n'a pas laissé de commentaire.Tanya M.
Ryan great guy friendly service assisted me with every need and question hooking up the trailer. Great Job!artemio P.
Le client n'a pas laissé de commentaire.Patrick K.
Le client n'a pas laissé de commentaire.Amber M.
Le client n'a pas laissé de commentaire.Bernette T.
Ruby, I believe that was her name, was outstanding. Keep employees like her and your business will flourish!Boris J.
Le client n'a pas laissé de commentaire.Rosamond F.
Le client n'a pas laissé de commentaire.Lilton C.
Le client n'a pas laissé de commentaire.Reynaldo S.
The customer service at this location was AMAZING. Although I had technical difficulties with the app, he helped me out and made things go a lot smoother.Alisea B.
Le client n'a pas laissé de commentaire.Debra W.
Le client n'a pas laissé de commentaire.Ralph H.
Le client n'a pas laissé de commentaire.LARRY M.
Le client n'a pas laissé de commentaire.Freddy R.
Le client n'a pas laissé de commentaire.FREDDY R.
Le client n'a pas laissé de commentaire.Bobby B.
I booked a truck on u-haul 1-800 telephone number. I was offered a real nice discount to book the truck and I accepted it. It was a promotional advertising. When I went to pick up the truck at the location. They acted as there was no record of me being booked and charged me the regular price for the truck. I was also told that there was no mileage charge for a one way rental and I was charged extra money when I drop off the rental in the contract agreement. I am not happy about being mistreated and I want my money back. U-HAUL should make some arrangements about double checking on the status of the payments going from start to finish with the customer and their main office.Ardell H.
Le client n'a pas laissé de commentaire.harold N.
Nothing, great serviceJD F.
Beautiful location and a lot of space for rentals.Pedro G.
Excellent service and assistance!Katherine L.
Le client n'a pas laissé de commentaire.Timothy M.
Le client n'a pas laissé de commentaire.Patricia S.
Le client n'a pas laissé de commentaire.Monica B.
The return process was very convenient.Minerva N.
Though I had completed the information online for a faster pick up, it still took forever. I applied for the insurance online, and when I arrived the Rep. asked if I wanted the insurance. Tried explaining that I already had it, gave her the price and it took 10 minutes to confirm. After she removed it, and added it back. The prices for the rental was great.Ray G.
Le client n'a pas laissé de commentaire.Victor P.
Thanks for your friendly help.Rodney C.
Repair the roll up door. The cable malfunctioned during the move, causing me to lose several hours while waiting on roadside assistance. Ruby at Diamond Storage was extremely helpful in getting me the number to roadside assistance, as was Chanel from Uhaul. The mechanic arrived in a reasonable time and got me going. Overall, not a bad experience.Roland G.
Le client n'a pas laissé de commentaire.Dorine G.
They were closed but Ryan was extremely helpful, especially since the Uhaul website wasn't working so I couldn't upload a photo. Ryan came out and handled it when the business was closed. Thanks so much!!PHUONG-THAO B.
Le client n'a pas laissé de commentaire.Rosauro N.
Nice and efficient sales person took care of us and had us on the road in very good time. The equipment ran well and was very clean. The location was very convenient for business along the 288 corridor in Pearland/Manvel. Would highly recommend.Haruo S.
Le client n'a pas laissé de commentaire.Joshua G.
Le client n'a pas laissé de commentaire.Chantene M.
The location was fine, its U-haul that sucks! I will never rent anything from your company again! Your roadside assistance is totally lame. It took them forever to get to me. The experience was the absolute worst.Melissa B.
Le client n'a pas laissé de commentaire.stephanie F.
Le client n'a pas laissé de commentaire.DONALD H.
The agent at this location was great! Very friendly and helpful.Christopher B.
No space to park the returning truckAntoinette A.
The Uhaul automatic check-in sucked! I lost two of my helpers with moving because it took nearly an hour for the automated process to validate me and approve my rental even though I filled out everything in advance. I will NEVER use this service again!Carl S.
Awesome experience Ruby was of great help very pleasant and helpful. Give her a raise!Cecilia R.
Easy pick up and return. Friendly staff. Everything we reserved was waiting for us when we arrived. Great store!patrick C.
shorten the steps for checkout. I was hot outside, connection was slow and took awhile to traverse through next screens.Jeff L.
Charged my debit card for too much. Claimed made error trying to correct. Never got credit back on card and was told would have to send check that would take week. Very upset with this situation.Phillis R.
Keep up the great work! Yolanda and Ruby were very professional and patient with my questions. The Uhaul store we used before has closed. This is where we'll come now! Merci!Sabrina H.
Le client n'a pas laissé de commentaire.Rafael M.