Évaluations des clients Diamond Valley Market

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Diamond Valley Market

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John K. le

Évaluation :

Le client n'a pas laissé de commentaire.

theodore R. le

Évaluation :

We have rented from Uhaul on multiple occasions. This particular location was way below the standards that your company works very hard to strive for. From our initial attempt in trying to find the location whose signage is not properly displayed and difficult to see from the street to the almost 30 minutes wait time before I was actually greated by the only attendant on the premises. The walk through of inspecting the vehicle only further demonstrated the lack of pride this particular location takes. The interior and exterior of the truck was incredibly dirty. The truck had not been cleaned. When I pointed out to the attendant the filthiness of the truck he stated “we have no roads out here and we have no way of cleaning the trucks”. We took the truck as we had no other alternative. His lack of professionalism and poor customer service was incredibly disappointing.

BRUCE K. le

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Le client n'a pas laissé de commentaire.

Miguel R. le

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It's was not the location the problem, it's uhaul it's self. I was to go to 3 location to get a truck after requesting one online the night prior

William R. le

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Le client n'a pas laissé de commentaire.

Miriam T. le

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Le client n'a pas laissé de commentaire.

Derrick M. le

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Awful

Timothy S. le

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clean the place up get rid of some cobwebs in and around the place

Simone W. le

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Le client n'a pas laissé de commentaire.

joanne j. le

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This pick up site was miles out of Hemet city limits. The parking lot is dirt and so the windshield was dirty. I would have used the washer but didn't have time to go through the manual to look for it. There were also napkins and cash register receipts on the floor and in the dashboard tray. There are other Uhaul sites inside the Hemet city that would have been more convenient. I pass a large on on Hwy 74 on the way to Hemet every time I drive there.

Gary M. le

Évaluation :

The person that I spoke to when I made the reservation does a very good job. Jamun called me back and asked me if I could change my plans a little bit because of the holiday weekend he handled it very well very professional. When I went to return my trailer I didn't realize because I'm new to the area it is about a 36-minute drive out to where the location moves to turn the trailer in and another 36 miles round return trip Burns a lot of gas because U-Haul there's nowhere to tell me to go with these things give him the ZIP code apparently that doesn't mean anything. Very disappointed you'll notice I've made a few rentals here in the last few months you just push me over the edge now I'll think I'll buy a trailer thank you very much lot less hassle

WILLIAM FRANK M. le

Évaluation :

Very busy , but helpful.