Make sure customer knows about return policy if no one is at location.Randal H.
Customer Reviews for Diesel Truck Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.randall C.
Le client n'a pas laissé de commentaire.Paul C.
Le client n'a pas laissé de commentaire.Scott D.
Very nice and helpful people. It was my first time and I would use them again. It is not a typical office, but I felt comfortable and they answered all of my questions. Je les recommande chaudement.Andreanna W.
Le client n'a pas laissé de commentaire.shantia R.
Le client n'a pas laissé de commentaire.JOEY M.
Le client n'a pas laissé de commentaire.George L.
Le client n'a pas laissé de commentaire.Barry K.
Le client n'a pas laissé de commentaire.Jason M.
Le client n'a pas laissé de commentaire.john S.
They got me in and out fast. No hassles.john G.
Le client n'a pas laissé de commentaire.Lee H.
This is the best place to rent from in Anderson.JACQUELINE U.
Le client n'a pas laissé de commentaire.Julie T.
Continue the good serviceERNEST D.
This location is a truck engine shop. Dirty, smells of diesel fuel and the personal just told me to park the rental in the lot. Did not even look at it. The dealer did not even have a U-Haul sign or a suitable office. They might be a source to repair the vehicles but they should not be dealing directly with the customer.Glenn S.
Excellent service! We were totally satisfied.JERRY J.
We felt misled by the staff about the drop off process. We were told that they would be closed by the time of our drop off and to simply leave it in a specific spot. They told us that they wouldn't be there when we dropped it off but that they would check it in first thing in the morning. We asked if that was all, and they said that was all. They did not mention the online drop off form and therefore we were charged for an additional day(twice as much as original). The trailer itself was fine, not great, but that could have been to recent weather (did not match the picture at check in). The wheels of trailer seemed to bounce more than previously rented trailers (they handled all of the connecting to our hitch).FLETCHER G.
No crap, no bullshit, no pushing extra cost add-ons. What i wanted was a simple straight forward truck rental and that's precisely what i got.JOHN B.
Le client n'a pas laissé de commentaire.BRIAN D.
Le client n'a pas laissé de commentaire.MICHELLE D.
When I set up the rental, I was quoted 3 days charges to pick up Thursday July 29 at 10 am & return anytime Sunday Aug 1..had to be back before they opened Monday am. We picked it up 7/29 at 8:26a and returned before 10a 8/1. We were charged 4 days. When I called I was told it needed to be back by 8:26a on 8/1 to avoid another days charge. They definitely don't stand behind what they tell you. . .DONALD Y.
Was told I could drop the uhaul back off at the location I picked It up from due to only having it a few hours and leaving my vehicle at this location. Was charged an additional fee for not driving the uhaul to another location after being assured I would not. Will not use this service againKrystal S.
Le client n'a pas laissé de commentaire.DENNIS B.
Le client n'a pas laissé de commentaire.CONNOR N.
Le client n'a pas laissé de commentaire.JASON H.
I am very disappointed. I rented the truck over a week prior to pick up, went to the original destination and they did not have the truck I ordered. They did find one for me, at Diesel Truck repair, they did a great job, but it was frustrating having to drive around to get the truck I ordered.JEFFREY G.
They were patient and helpful. Could use some pickup trucks or small haul box trucks. The only thing the business could do is mark the entrance and office clearly. But they were Awesome on Customer Service!WALTER M.
Did not see a u-haul drop box for key but found a combo box that I dropped key in . Really needs a sign above drop boxHubert W.
Le client n'a pas laissé de commentaire.MATTHEW B.
Le client n'a pas laissé de commentaire.Carola D.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.Crystal H.
There were some computer issues with website that delayed our departure.HUGH P.
I rented moving equipment here, and the transaction went smoothly enough. However, this U-Haul location is a heavy-duty truck repair facility that also rents U-Haul trucks, trailers and equipment as a side gig. Their "business office" is dark, dirty and messy and the operators are working mechanics. This has to be the dirtiest, most unprofessional U-Haul location I've ever visited across the U.S.A. P.S. No one was wearing a mask.DONALD C.
Le client n'a pas laissé de commentaire.Ashley A.
New to renting and then the associate (young kid) wanted to get in my car and back it up to park it although it was the smallest towing box Uhaul offers.KIM M.
Le client n'a pas laissé de commentaire.Charlotte G.
The location was great but Uhaul customer service sucked! They wanted two different verification numbers and took way too long to process everything. For a process that should've been quick and easy, it was not!Karima J.
My quote vs what I was billed was unjust. Very unprofessional and misleading! I went 9,5 miles over my estimated mileage. However, I was supposed to get moving blankets ($10) and there was none. Over-mileage and no blankets should have netted out even. Was quoted $64 and uHaul tried to charge me $97.Cameron S.
Le client n'a pas laissé de commentaire.Sam P B.
people were extremely friendly.. they couldn't apologize enough to me even though none of that mess was their faultLinda R.