Évaluations des clients Direct LinQ Appliance & Hardware

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Direct LinQ Appliance & Hardware

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

IVAN O.
Évaluation :

I have used U-haul trucks before for moving and was always impressed because they have had moving carts with the trucks. I used the 26' truck and was disappointed that there was no cart. By the time I realized that there was no cart, it was to late to go rent one because the U-haul location was closed.

Anita H.
Évaluation :

Steering wheel wins very loose so I consider that a hazard. I told them at the store and they said they will take it off the rental and get it fixed

Garry C.
Évaluation :

Had small problem with lights, I ended up fixing myself. Facility is very small U-Haul facility. Wasn't much help. We did get in and out ok.

Robert F.
Évaluation :

When only used half day shouldn't charge for the whole day

David L.
Évaluation :

Le client n'a pas laissé de commentaire.

Kim J.
Évaluation :

Le client n'a pas laissé de commentaire.

Larry S.
Évaluation :

Le client n'a pas laissé de commentaire.

David S.
Évaluation :

Bigger parking lot.

James F.
Évaluation :

Staff was not the greatest after return.

MARILYN B.
Évaluation :

The equipment was ready and waiting and was in a good condition. The truck ran well and was efficient on gas. The personnel who checked me in and out were efficient and professional.

LeAnn C.
Évaluation :

Le client n'a pas laissé de commentaire.

Emily P.
Évaluation :

Le client n'a pas laissé de commentaire.

Nathan M.
Évaluation :

Le client n'a pas laissé de commentaire.

James C.
Évaluation :

As a customer I couldn't ask for better service. The equipment and paperwork were ready for me at my scheduled time and the service was great.

Alicia G.
Évaluation :

Le client n'a pas laissé de commentaire.

Tyler C.
Évaluation :

Le client n'a pas laissé de commentaire.

tristan W.
Évaluation :

N/A

Michelle J.
Évaluation :

Know how to check a person out. Go over the different items on the truck.

James F.
Évaluation :

Le client n'a pas laissé de commentaire.

Harold R.
Évaluation :

None

Marilyn B.
Évaluation :

Quick and easy drop off. Gentleman was efficient in checking me out.

Vicki B.
Évaluation :

Le client n'a pas laissé de commentaire.

Carlton S.
Évaluation :

Nothing

Edwin B.
Évaluation :

Not very helpful in assigning in the hook up of the lighting.

Joshua M.
Évaluation :

Kinda had an attitude n seemed annoyed we were bothering them. Won't be back dont worry

Tom A.
Évaluation :

Very much appreciated your location finding me a car trailer. Called 3 other places and they didn't try to call me back . Thank you.

Nate B.
Évaluation :

Le client n'a pas laissé de commentaire.

Stanley N.
Évaluation :

Make sure the vehicle is actually clean and do and equipment assessment with the renter prior to departure.

Cheryl F.
Évaluation :

easy to work with, very friendly and super understanding of scheduling times

Jaime O.
Évaluation :

Truck was muddy inside the cab, on the passenger seat, and inside the box was terrible. I had to sweep it before I could use it.

Tracy O.
Évaluation :

Le client n'a pas laissé de commentaire.

Charles D.
Évaluation :

The return process for the truck that we one-way rented was quick and painless at this location. The folks here were very accommodating, and I will definitely come back here should we need to pickup and/or return any uHauls in the future.

Cristyjane C.
Évaluation :

Clarence did an excellent job my customer experience. I would give him 5 stars; however, there was an issue when converting my reservation and although I only needed the uhaul for one day the system charged me for two - which I agreed to pay because it was taking a significant amount of time to try to adjust. I don't really feel this is fair but in my situation I had no other choice.

Josh M.
Évaluation :

Said it was a full tank yet it was under full so i got charged 4 bucks a gallon cause i turned it in on the line. Learned my lesson i wont be renting uhaul again

Jim S.
Évaluation :

Le client n'a pas laissé de commentaire.

CP H.
Évaluation :

Le client n'a pas laissé de commentaire.

Ward G.
Évaluation :

Continue being the best choice of trucks to pick!!! All I had to do was ask information in renting and all was taken care of and great updates before picking up reminders!

ronald K.
Évaluation :

Was told to park trailer out back so I did and no one came out. I went inside and he asked if I had any issues with car hauler and I stated no. I asked about the money difference from Pioneer to Bryan and he said to call Uhaul, I had a contract that said that's the price.

Mark L.
Évaluation :

I dropped off after hours and put the keys in the drop box

dawn G.
Évaluation :

Be prepared when getting the uhaul. Have the store open. Have the right materials that you requested.

curt W.
Évaluation :

Le client n'a pas laissé de commentaire.

Alicia V.
Évaluation :

Le client n'a pas laissé de commentaire.

Emily D.
Évaluation :

Guy working acted like he didn't know how to accept returns. When I told him I didn't receive the dolly with my trailer and wanted to make sure I wasn't charged, he said he'd have to call but couldn't do anything himself. He just left me to unhitch the trailer, not even offering to help, and where we parked the trailer (after he just vaguely gestured to a spot), it started to roll away toward our car. Definitely a bad experience.

BECKY H.
Évaluation :

Le client n'a pas laissé de commentaire.

Terri L.
Évaluation :

Le client n'a pas laissé de commentaire.

Brian G.
Évaluation :

Le client n'a pas laissé de commentaire.

michael W.
Évaluation :

Le client n'a pas laissé de commentaire.

Shannon S.
Évaluation :

Tow dolly was poorly fixed lights fell out on trip

Carol R.
Évaluation :

Everything went smooth. Thank You!

CP Hardware L.
Évaluation :

Le client n'a pas laissé de commentaire.

Ashley R.
Évaluation :

Was told in my online reservation i could pick up uhaul at 7am by checking in with my cellphone. Then was called and told i could not do that and couldnt pick up till 11am. Huge inconvenience. Most people who move do it early in the day not mid day.

Phil W.
Évaluation :

Le client n'a pas laissé de commentaire.

Cynthia W.
Évaluation :

Two issues, First is that my windshield was still covered with (a lot) of snow. Its really hard to clean that tall truck front off with only my car-sized tools. This was a foreseeable customer inconvenience, and the snow had stopped in the area the day before. My family passing it on the road saw what I would face, why not the rental agency? Second, the truck had 1/8 of a tank of gas, (possibly less) rather than the 1/4 tank on the paperwork. I went in to point this out, and got a credit, but what if I hadn't double checked the fuel gauge? I'm a trusting soul, and I don't worry about every detail, and I would assume a truck would not be sent out on empty. I might have run out of gas getting to my loading destination, since my original plan was to gas up with our little convoy when we set off for our unloading spot. This all caused needless delay.

Randy O.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD A.
Évaluation :

Le client n'a pas laissé de commentaire.

NICHOLAS S.
Évaluation :

Le client n'a pas laissé de commentaire.

tom K.
Évaluation :

Trailer webbing was worn badly-over 50% wear According to agent in Longmont) One trailer tail light did not work- License plate light was hanging out of socket. Nonworking tail light wiring was hang approx 3-4 " above road surface, I used wire to tie up so they would not be torn off. The agent connected the ball to hitch-that was it, Did not explain proper connection of safety chains. Basically he tightened the hitch to ball and walked away. Not sure if he really knew how they were to be connected. I asked him the how to -his response -just wrap the extra length of chain around the hitch. Me not knowing I bought some new shorter chain to safely connect them .

Vincent R.
Évaluation :

I reserved a truck and didn't get it so I got a trailer instead and the lights didn't work so I took it back and still got charged for it

STEVE G.
Évaluation :

Open more hours than most Uhaul locations and very friendly service!

Norma V.
Évaluation :

Customer service should of been more informative.

ERIC H.
Évaluation :

Le client n'a pas laissé de commentaire.

david O.
Évaluation :

Le client n'a pas laissé de commentaire.

mikhail V.
Évaluation :

The person at register asked me flat out if I know what am doing since she didn't. Also the windows on the truck wore hard to roll down and it took 2 people to roll up . At all toll roads I had to open doors to pay tools only had one truck.

Kathy J.
Évaluation :

Was charged for items only wanted 1 Appliance dolly charged for 2 charged for 12 blankets only requested six want a refund !

Denise K.
Évaluation :

Simple check-in. Done in less than 5 minutes!

tabitha V.
Évaluation :

They were having internet problems, then trouble checking through the pc forms for picking up the truck. Then we got the truck, both sides of truck had damages on the truck....and as being the next one to get it always makes me nervous for returning to the drop off location.... drove like a German Tank.... did not have easy ride on it. Was a very bad driving experiences

Andrea L.
Évaluation :

had issues after returning the uhual with my account and trying to take money out that was already taken out

Amanda P.
Évaluation :

Le client n'a pas laissé de commentaire.

Jose S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jose S.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert T.
Évaluation :

Le client n'a pas laissé de commentaire.

kevin M.
Évaluation :

The young lady that waited on me when I dropped off the rental trailer only verified my name. She never looked over the trailer for any damages ( there were none) and asked me to "put it out back" which I did. As far as I can tell she used her cell phone to record the return of the trailer. Just seems to me a rather "loose" way of handling the return.

CHRIS C.
Évaluation :

Le client n'a pas laissé de commentaire.

STEVE R.
Évaluation :

Truck was pretty dirty inside and out, looked like someone took it four wheeling

Richard B.
Évaluation :

Le client n'a pas laissé de commentaire.

Bridget K.
Évaluation :

Interior was filthy, pop or something spilled down the drivers door and floor. Steering wheel was loose very hard to drive. Thankfully we only drove from Bryan to Hicksville and back to Bryan!

Morris H.
Évaluation :

Le client n'a pas laissé de commentaire.

Stacy K.
Évaluation :

Le client n'a pas laissé de commentaire.

MATT B.
Évaluation :

Le client n'a pas laissé de commentaire.

Tom D.
Évaluation :

We utilized self service to rent the truck. Checking out was excellent but when checking in the screens don't give a clear indication that you completed the process successfully.

Jamie V.
Évaluation :

Le client n'a pas laissé de commentaire.

Jim D.
Évaluation :

I was kept informed of the status of my trailer rental, the Bryan team did an excellent job of communicating to me throughout the process

sandra B.
Évaluation :

Le client n'a pas laissé de commentaire.

Jessie T.
Évaluation :

Have a clean truck. It was covered in snow. The truck box needed swept out, the furniture blankets were not folded, and laying on the floor in a pile.

barbara B.
Évaluation :

Glad to have this location in Bryan!

Beth Ann S.
Évaluation :

Great Place to rent Uhaul's!

Brenda P.
Évaluation :

Le client n'a pas laissé de commentaire.

Jordan D.
Évaluation :

Need to work on having more early hour available.

Deborah F.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary B.
Évaluation :

Le client n'a pas laissé de commentaire.

KATHY B.
Évaluation :

Le client n'a pas laissé de commentaire.

Feather C.
Évaluation :

I could not check in using self help, I had to go out of my way to pick up the uhaul when I ordered it a month in advance , I couldn't get through to anyone through a phone number, the customer service was awful and now it says I have a balance of 76 dollars and Im unaware of why

Dawn B.
Évaluation :

The truck had trouble shifting into 4th gear. We were hoping for no transmission problems and made for a stressful trip, especially traveling through the mountains.

Marcia H.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD D.
Évaluation :

The people in Bryan, Oh was very nice and helpful. I would go through Bryan again.

Alicia D.
Évaluation :

Le client n'a pas laissé de commentaire.

Amanda D.
Évaluation :

Staff was knowledgeable and friendly. Service was fast and efficient.

Courtney M.
Évaluation :

Le client n'a pas laissé de commentaire.

Kenneth W.
Évaluation :

My reservation was changed cross town on me, cost me a two hour delay in what was already a tight schedule. the handling of this rental was more hands-off than any other location I have rented from. I have have rented from several over the years with three children in college and moving

Edward W.
Évaluation :

I only dropped off the truck after hours.

Non reviews have been submitted for this location.

Retour
Haut de la page