Dropping off or picking up at a location that does not have any personnel on the property lends for many issues. My original pick up location was a lot with no people there. After an hour of attempting to access the truck on line only to find there were no keys!!!!! I had to go to another location. Very frustrating process.
Teresa P
Customer Reviews for Discount Autos Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Fast easy to work with.
Ryan JVery friendly and efficient staff. You're in and out in no time.
Joseph RAssociate was very pleasant and helpful in getting setup. Insured all safety features were applied prior to me departing, in conjunction with the do's and don'ts.
Lindsey HMy overall experience for this location was ok . But the location I previously went to on Nacogdoches really screwed up big time. When I went to pick up my truck self serve.it was parked in between 2 other trucks . Which therefore messed up everything for my move. Took 2 hrs on the phone with uhual to resolve the issue but had to get resigned to this location which therefor messed up my move more. I'm highly upset. And will be contacting the location. They said I would get a discount for the trouble n no discount was given
Michele HI have rented trailers from m this location a few times and it is better far the easiest and fastest location to deal with.
alan RKeep doing what ur doing.
WOODY CThe store was great. U-Haul and your useless app were not. What a pain in the @ssets!!! Due to the issues I had trying to book and then return the trailer, I cannot recommend using uhaul, even though the franchise vendor was excellent.
Mike Sdon't know what to change, has always been a great rental store
David BI told work because some caregivers do not have a vehicle to make their shift. So I told them I rented a pickup from u-haul. Thank you. I told my sister also.
Anna FVery helpful staff. Took care of my Rental promptly and got me on the road quickly.
STEVEN JWhat an awesome local U-Haul place. The workers were GREAT, the place is clean, just an awesome experience. Would recommend this location to anyone!
Enzo PTrailer was dirty, lights we dirty and not secured to trailer. Forgot to give me my moving pads/ blankets??
Stephen SDrop off was Good. Thank You
James HWorked great!!!! Will definitely use again.
Billy KGreat service
Jason ANothing. Customer service was excellent.
EUGENE SSuper easy. Expert staff! Thanks a bunch!!! Mike
Michael MThe equipment is always in good condition and the staff are great
Antonio MExcellent service! Equipment was ready to go
Alex AVery nice people. I will only rent from this location
Salvatore AGreat friendly service.
Felix MHave more than one person help with the rentals
Rachel NVery friendly and helpful!
Amanda Nbest company for all your rental
joseph JI appreciate the ladies at this location so much!! Even though I had to make changes several times during my rental they were kind and accommodating each time. Thanks again for everything!!
Karen TI'm have used this location several times and will continue to use them for future needs. They are polite and always accurate.
MARY STrailer was easy to get to, staff was friendly and efficient.
Jacob GI still haven't received my final bill as I had less mileage then estimated. I returned it at 3:30
Amanda GNo improvement necessary, everything went smoothly.
Felix MShe takes very good care of customers, call to remind customers not to be late and create the most favorable condition for customers. Her excellent customer service and thank you very much.
My MStaff was awesome!
Ezekiel VFast service. They parked and unhitched the trailer.
Franklin LMore lighting at night.
Corey GAlways great service when renting a uhaul. Alison is super nice and very professional and very accommodating when I need a rental.
Philip MService was excellent!
James BEasy drop off right before closing on Friday. She was courteous and did not over-analyze my cleaning job.
Jerry JPicking up reservation was poor. Couldn't access my reservation and spent over an hour on the phone with 3 different representatives to fix the problem. Didn't have the furniture pads or any equipment I requested.
Tyler AThe people at Discount Auto were phenomenal. This is my second time to rent from them and the experience gets better each time. I wholeheartedly recommend them as THE location to rent from in Schertz, Cibolo and surrounding areas
MARY SVery friendly and professional would definitely recommend this establishment
Antonio MThere was a leak in the roof of my truck which caused our items to get wet. We are extremely frustrated and have pictures and videos.
VANESSA CDiscount Autos Inc 124 Elm St Cibolo TX 78108 Uhaul is the best experience I've had renting from Uhaul. My other Uhaul rental's have been terrible. Thank you So much to folks at Discount Autos Inc!!!
Jeffrey PThe rep was so kind and even backed in the trailer (that we had rented) since it was hard for us to do.
Bong PThe staff is friendly and very helpful. They are quick and efficient. They take excellent care of the equipment.
ROBERT HN.D.
Leonard TThe UHaul of Cibolo were hospitable and professional. They provided expert customer service and a quality product so I could safely and expeditiously accomplish my task.
DONALD YExcellent service.
Sean JThe staff at Discount Autos Uhaul were friendly, professional and it was a great experience.
Pamela Cbest!
JASON WCustomer service was excellent! The availability and readiness was super important as I was on a short timeline. The entire experience was great! Definitely recommend this location.
Rhonda DExcellent Customer Service !!
Gilberto GThanks
Wilfredo SCibolo uhaul is our go to place for uhaul products never disappoint highly recommend them
Antonio MThe people were really nice I really enjoy doing business with them. I will do it again and I'll recommend them to somebody else to anybody that wants to move. Merci encore.
Michelle SGreat job
Jorge VGreat experience, will rent from them again!
Rene HThe process was efficient. The staff was knowledgeable and friendly! Nothing to change!
Ruben PGreat and friendly service!
Matthew H