Excellent service. The lady that waited on me was extremely nice polite and helpful. She made the entire transaction a true breeze. Give that lady a raise.Matthew B.
Customer Reviews for Discount Autos Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great service overallDaisyMae C.
Great all around customer service...Glenn W.
Le client n'a pas laissé de commentaire.Lance K.
Le client n'a pas laissé de commentaire.Carlton J.
Le client n'a pas laissé de commentaire.James R.
1. truck return link did not work. it kept defaulting to new truck rental. 2. Otherwise very satisfiedEdward A.
2nd time rented there. Staff is terrific. No problems at all.William C.
The ladies at UHaul Discount Motors are just fantastic. Best I've ever worked with.JOHN S.
Super friendly no complaints. Doing a perfect jobCharles V.
Everything went real smooth. The young lady that assisted us was very polite and professionalHeriberto V.
The Staff were all outstanding for this renatl experienceIvory F.
I will be a returning customer. Thank you for your excellent service and care.LaVerne V.
Le client n'a pas laissé de commentaire.Rosaura R.
Personnel were knowledgeable and friendly. Vehicle was ready as promised. No problems either end of rental.Ken T.
Le client n'a pas laissé de commentaire.Faithe T.
Excellent personal service from the staffBRIAN H.
The associates were very friendly and attentive to my needs. The only issue I had was up loading my license to the app, other than that it was a smooth process.gerald B.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Jimmy O.
Le client n'a pas laissé de commentaire.rodney S.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.LARRY L.
Le client n'a pas laissé de commentaire.Juan S.
Reservation was for a truck at another location. Was supposed to be able to use the app and take it at 830. Got there at 830. The app then say i have to wait for a person. After sottong there for 30 minutes the lady comes. Cant find my reservation. Finally calls uhaul and they say the location i am at never has truck that size and tells me to go to another location 10 miles away. I have to sot there while a friend comes to get me to take me to the other location to get the truck. Wasted 2 hours of my moving day woth this bs. Why cant your app be better.Zachary J.
Great service by Alison.Jorge V.
Le client n'a pas laissé de commentaire.Tahira W.
Service was great. Quick and easy.IAN G.
Le client n'a pas laissé de commentaire.Joseph E.
Check in and out process is always fast and efficient. Staff is very kind and helpful.Mike D.
Le client n'a pas laissé de commentaire.TONY W.
Quick and easy process. Friendly associates!Taneshia L.
Excellent customer service. Thanks you!Edy P.
Le client n'a pas laissé de commentaire.Nicholas G.
Staff at location is great.Mark Z.
Le client n'a pas laissé de commentaire.Dean G.
The only problem was with UHaul.comâ€¦messed up everything from the start and the 24/7 was useless at least for picking upâ€¦a little better when dropping off but when I called for help I was on hold for 45 min and NEVER spoke to a person. That was the last time I tried. The local people at our pickup location were the ones who helped solve our issues!Albert R.
Very friendly folks. Truck was very well maintained.stephen M.
Nothing. Everything was excellent.Elgin S.
Le client n'a pas laissé de commentaire.ariel J.
Again I had to ask several questions instead of being told the general process when a truck is delivered. As a customer, I would have preferred a hard copy of the completed return so when I walk away, I have in hand that there are nor will be any extra charges.Clarita A.
The truck we were provided with drove awfully. The truck was out of alignment so it shook terribly and made a lot of road noise even when we reduced the speed. It was also out of wiper fluid although the sales person assured me the fluids had been topped off. I tried to bring the truck back to exchange it after realizing it was in bad form and I was told "that's just how they ride." Not true. I've rented U-Hauls before that were much smoother, probably because someone was actually maintaining it unlike the truck I was given. We had to endure this torture of a ride for 7 hours as I was moving out of state. Never again, U-Haul. Penske, Budget, or Enterprise will be getting my business from now on. Require your locations to do more regular maintenance checks on your vehicles please! The sales lady was nice but she lied to me about the condition of the truck even though I told her multiple times we had a 6+ hour drive in it. Unacceptable.Michelle B.
Le client n'a pas laissé de commentaire.Joaquin S.
Thanks for GREAT customer service!Darlene M.
The mobile app is slow.Michael M.
Le client n'a pas laissé de commentaire.VINCENT F.
Great Customer service! No issues with with checkin. Backed right in and disconnected, it was very easy and painless.Kenneth P.
Le client n'a pas laissé de commentaire.Gary H.
Le client n'a pas laissé de commentaire.LARRY G.
Quick and easy rental. Staff very helpful!Walter J.
Le client n'a pas laissé de commentaire.Celestina C.
Le client n'a pas laissé de commentaire.Samuel J.
Le client n'a pas laissé de commentaire.Craig G.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Melissa W.
Le client n'a pas laissé de commentaire.Jason H.
Releasing money back soonerChelsea M.
Le client n'a pas laissé de commentaire.John O.
Great service. Great locationBRUCE L.
Fantastic Customer Serice!! Thank You!brett S.
Nothing! Awesome experience!Paige S.
Le client n'a pas laissé de commentaire.Paula P.
Le client n'a pas laissé de commentaire.Angel A.
Le client n'a pas laissé de commentaire.Tom D.
Le client n'a pas laissé de commentaire.Barry B.
I am old and have forgotten the Lady's name but she was extremely nice and helpful.JAMES M.
Friendly professional helpful very good equipmentGerarado J.
Le client n'a pas laissé de commentaire.Joseph P.
Le client n'a pas laissé de commentaire.Robert P.
This is the ONLY location we use because of their professionalism and friendliness.Bernadette G.
Le client n'a pas laissé de commentaire.Dennis M.
Le client n'a pas laissé de commentaire.Robin S.
Le client n'a pas laissé de commentaire.monique L.
To improve you must start inspecting your equipment before you let it go out. We had a very dangerous situation with a blow out in one of the tires. When the technician arrived 3 hours later to change out the tire, he showed us that the tire was very bald and dry rotted. I trusted and believed that the Uhaul organization stood by its product & service. This incident ended up costing me money, put my family in serious danger, and cause me to miss an opportunity.ISAAC C H.
Le client n'a pas laissé de commentaire.George M.
The staff was friendly and helpful. They took care of all my needs and even made suggestions on how to save a little money on my rental.DAVID M.
They told me to fill up the tank before returning when the tank wasn't even full it showed the line was on F for full but when mileage available showed it only showed 388 miles left I filled up the tank to 450 miles left leaving the tank filler than I received. Nice little scam trick â€¦ the floor boards were dirty and was worried I'd be charged with the cleaning of them.Randol C.
Le client n'a pas laissé de commentaire.James R.
we dropped it off after hours. seen no one.virgina V.
Only concern - How do you prove after hours drop off for equipment without a key? I took photos and all is well but it could make a renter feel a little anxious.Terry A.
Le client n'a pas laissé de commentaire.John H.
It would have been nice to have had the trailer on a stand (like the flat beds) instead of trying to lift it, because it was super heavy for one person to lift. I am grateful that Alison came out to assist me.Ty R.
Great experience. I'll use them again for sure!Michael S.
The trailer did have one front lower left anchor loop missing, but I improvised to secure my load.Ken J.
Le client n'a pas laissé de commentaire.Heidi G.
Staff is friendly and helpful. This is my favorite U-Haul locationJames R.
I did not observe any needed improvements! Everything was very efficient and the customer service was awesome!Sammy V.
Everything went very smooth. Thank you!Tracey D.
Le client n'a pas laissé de commentaire.ANDY R.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Sergio O.
Le client n'a pas laissé de commentaire.Jose H.
Le client n'a pas laissé de commentaire.Gonzalo Q.
Professional and friendly service! I have rented from this location a few times and have always had great service.JAIME S.
The app did not work like it should.Chris L.
Le client n'a pas laissé de commentaire.Luis V.
Le client n'a pas laissé de commentaire.KENNETH C.
Le client n'a pas laissé de commentaire.Victor L.
Discount Auto and staff are great. Quick and excellent service. I will be back when I need to rent again.ARMANDO M.
Accept cash without a deposit from repeat customers.ROBERT H.