Évaluations des clients Discount Autos Inc
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Discount Autos Inc
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John G. le
I was charged for a 5x8 not a 4 x8. Quoted the wrong closing time
Gerald L. le
Customer service was great at this location. Equipment worked well. Will definitely use again when I need moving assistance. Thanks
Elizabeth B. le
Make sure it states in the contract if you turn in your truck on the weekend, you then pay 0.99 cents a mile and not the original fee on your SIGNED contract!!! I got scammed and 2.5 day rental turned into a $300+ rental!! On top of that the lady asked us to deliver at 1pm so they could leave at 2p!
James R. le
Quick and easy turn in. They looked through the truck and trailer and we were good to go. The receipt was promptly emailed minutes later.
Heberardo M. le
Save me a lot of trips got it done all at once..
Caleb D. le
I told them I didn’t want the safe tow coverage and they charged me for it anyway.
Damon B. le
Fast service and convenient pick up location.
JASON D. le
As always, fast and friendly service with very knowledgable staff. Love this location and prefer it over most!
Bruce C. le
This is not the drop off Location I choose on-line nor verified in the office at pickup. Seriously what are you doing as a company to clear these errors up? I would be embarrassed as an employee here.
Donald R. le
Very courteous people at this location very clean vehicles
Terry G. le
The drop off was changed to Highlander Center in Schertz, TX with an approval from U-Haul. Upon arrival the "gentlemen" at the Schertz, TX location refused to take the 6 x 12 trailer stating he had too many U Haul vehicles. After much debate, I had to go out of my way to take the trailer to Discount Autos. Highly doubt if I will rent from U-Haul again based on the poor customer service at the Highlander Center in Schertz, TX.
TRAVIS W. le
Nothing! Allison was fantastic, attended my every need, and was as friendly as one could ask for! This was a great experience and I will definitely be telling more people about this location!
Thomas H. le
Recommend stocking up on shrink wrapping. ;)
Herman H. le
Clean the windshield.
Jaime C. le
Remove the “$19.95” decal for it is FALSE ADVERTISING. I was charged $89/day for IN TOWN. Be honest upfront and don’t rob the next victim with your “HIDDEN FEES”. Other than that, the truck was clean.
Gary B. le
Quick/easy, no waiting
Randy M. le
Allison was great and provided excellent customer service!
William B. le
The yard is a little tight for all the rows and columns of equipment, but it's not impossible. The office doesn't look like a typical U-Haul rental location, with various retail products on display; but I understand this is a side business of another business, so that's OK. I'm not sure a new kid to the U-Haul service would find this location user-friendly; however, most experienced U-Haul customers will find this location more than adequate. Fast/Friendly service from the 3 people in the office, each seemed knowledgeable of current policies, procedures, and the U-Haul products. Air conditioning in the office was great!
Raymond P. le
I brought a trailer from TX to CO as a courtesy, was told by the receiving location that I could refuse. I received no break in cost and I had no need for it. It was as a courtesy. I took care of all expenses. Felt gypped.
CRISTI B. le
very friendly employees. Let them know how the Uhaul we rented more than likely needs to be mechanically checked because it wasn't running well and had not pick up.
John B. le
Trash left in vehicle behind seats. Gallon jug half full, an old lighter and a plastic bag that looked like it had poop in it.
Kari D. le
Great customer service. Very friendly people. I will certainly rent from this location again!!
TONY W. le
I paid for safe $5.00 to cover 3-5 gallons of gasoline and I was still charged for 5 gallon of gas??