Le client n'a pas laissé de commentaire.
Rob H.
Customer Reviews for Discount Mart
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The lady and man I spoke with were the best in helping me
Sandra M.Experiences renting UHaul equipment vary widely depending on the location and I try to keep my expectations low, but the shop owner was right on time at 8:30 .a.m. and the checkout/in process was easy. The truck was very clean and ran well (although it needs an alignment as it drifts to the right when the steering wheel is straight). Because I was returning the truck to the same location it was important that I have somewhere to leave my car, so I was pleased that the owner let me park on the property during the rental.
Carole M.They was so very friendly and helpful!!!! My kids was broke down 3 hours from home. I was panicked, worried and clueless on what to do. They helped me figure out exactly what I needed, helped me change the ball on the truck, let me borrow the converter i needed for the trailer lights and showed me how to secure her vehicle. I can not express how grateful I am for these 2 amazing individuals that helped me!!! They make a great team!!! THANK YALL FROM THE BOTTOM OF MY HEART!!!
Marsha R.Fast and easy!
CAROLON GENE M.Good job.!
Baleriano H.Bien
Noris A.Do some major maintenance on the poor truck. Trailer was good.
Marion-Elizabeth P.Customer Service was fantastic. The only issue was parking area. It is very limited. It took some time and several attempts to get the trailer backed in to its location.
Terry F.I called and couldn't understand the woman as she had accent to tell her I would be running late, then the location did not have a key drop box and the next morning I went in person to tell them I left the key in the visor and i told the woman I was there at 9:05 pm and she tried to argue with me and tell me I wasn't. This place was horrible.
Sarah H.They did not listen to where I planned on returning the trailer which lead to a lot of stress and hassle for me. Ended up being threatened by Andy the field manager(?) Instead of him being professional and understanding. I've been in touch. Its not like I was stealing something. The local uhaul place where I dropped off has been very understanding about it. And helpful. But not this discount mart and especially ANDY. Ended up being charged an extra day bc I returned it to a different town (like I said I would). But they apparently don't know how to do the paperwork. Told me they'd fix it and didn't. So. Ended up having to take the trailer all the way back up to them. RIDICULOUS. No good customer service. Andy needs to be fired for being unwilling to help fix what uhaul (and discount mart) messed up.
Josh L.