Customer Reviews for Discount Mini Storage of Sebring LLC
(U-Haul Neighborhood Dealer)

174 évaluations

1558 Lakeview Dr   Sebring, FL 33870

(863) 658-0523

Heures d’ouverture

  • Mon-Fri: 8:30 am–5:30 pm
  • Samedi : de 9 h a.m. à 3 h p.m.
  • Sun: Closed
Heures d'ouverture spéciales
  • 3/29/2024: Fermé
  • 5/27/2024: Fermé
  • 7/4/2024: Fermé
  • 9/2/2024: Fermé
  • 11/28/2024: Fermé
  • 11/29/2024: Fermé
  • 12/24/2024: Fermé
  • 12/25/2024: Fermé
  • 1/1/2025: Fermé

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Services dans cet établissement :

Pour nous contacter

(863) 658-0523

1558 Lakeview Dr
Sebring, FL 33870

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8:30 am–5:30 pm
  • Samedi : de 9 h a.m. à 3 h p.m.
  • Sun: Closed
Heures d'ouverture spéciales
  • 3/29/2024: Fermé
  • 5/27/2024: Fermé
  • 7/4/2024: Fermé
  • 9/2/2024: Fermé
  • 11/28/2024: Fermé
  • 11/29/2024: Fermé
  • 12/24/2024: Fermé
  • 12/25/2024: Fermé
  • 1/1/2025: Fermé

Show All Hours

  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Rien

Lillian Brown 
Évaluation :
5

10/10 great overall experience. Would highly recommend.

Cristina Perez 
Évaluation :
4

Did not get the original hand truck I needed the one that was given was useless did not even use it.

Janice Davis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ed ney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Orrick Williams 
Évaluation :
5

Can't think of anything: the facility is immaculate and the staff is friendly and professional. Keep up the good work.

Joseph Hezekiah 
Évaluation :
5

Nothing, it was perfect

Paul Valelladaries 
Évaluation :
5

Nuthing

antonio hutchings 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Veulens 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAM JACKSON 
Évaluation :
4

I paid for the uhaul before we actually got it. Then when we went to pick it up it wasn't even ready as it was never told to yhe place it was that we ordered it. Then they charged me again another 60+$ When we returned it .. the original $29,99 charge was in the second charge as well!!!! I gor charged twice for yhe rental

Alex holley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Evans 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Shaffer 
Évaluation :
5

The people there are very very nice .

JOSE PINTOR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Ortiz Cruz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Jones 
Évaluation :
5

Everyone in there are very nice

Gary Lucas 
Évaluation :
5

Great staff Truck was ready and worked great!

Cindy Shue 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tocory Daniels 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT ROGERS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

barbara lyttle 
Évaluation :
5

The Saturday female c.s rep I believe her name is Danielle or Dawn I know it starts with a (d) the best customer service I've seen just perfect

Robert Jackson 
Évaluation :
1

Fueron extremadamente groseros,poco profesionales , Fue muy desagradable esta entrega,de hecho tuve que hablar con ustedes desde Alli y poner una queja No pienso recomendarle a nadie este lugar Yo me mude de Miami a Sebring.

Enna Martin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Crutchfield 
Évaluation :
5

The process to book online and pickup keys was pure trash

Angel Maldonado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lena Street 
Évaluation :
4

Well I always u haul the only thing that really bothered me was is I felt I was being ripped off reason is I get a truck comes with a quarter tank of gas not knowing how much gas I am going to use forces me to fill up for my over 200 mile run in turns my return is more the the quarter tank needed to return now upon running now I loose and u haul get now a trunk with a half of tank which is non refundable and u haul gains and I loose money where I am on a fixed income make me wanna search for a place that comes with a full tank and now know I won't loose money knowing that I am returning as it as recived totaly unfare and the establishment says to me sorry it not us it's u haul not our problem and is sad and bad for business do the math

Charles Monahan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Checkley 
Évaluation :
4

The truck was smoky they said they tried to get it out but they couldn't I do not smoke i told them that. They should say no smoking in truck.Danielle was excellent in Sebring she was kind and explain stuff she is very good at her job..

Angel Strength 
Évaluation :
5

I really can't think of anything off hand that you can improve in. Every experience I had with renting a uhaul was very good. Never had any problems with the trucks or equipment, alway in great condition. Always clean, functioning correctly. The personnel were always helpful an friendly. So no complaints from my experiences with uhaul. Merci

DON GAUTHIER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John O'Berski 
Évaluation :
5

Very good service all around

Lawrence Jerrier 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny Pruitt 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Margaret Davis 
Évaluation :
5

GREAT PEOPLE

Carol Breton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Therese Janssen 
Évaluation :
5

Very convenient location, excellent customer service.

Duysal Machete 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Checkley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Checkley 
Évaluation :
4

Drop box info

richard sherman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nairoby Rodriguez 
Évaluation :
5

Super clean truck in great condition. Service was excellent too!

mabel castillo 
Évaluation :
3

I turned in my truck and still haven't received a receipt and they where open. All I was told is I'll take care of it. I need my receipt.

Princeton Harris 
Évaluation :
5

Place I rented from was excellent and lady was A+++ that helped me. Vehicle I drove only for 8 miles as it sounded like the rear driver wheel was going to fall off and don't know if caliper was hung up or wheel bearing or something was shot. Finished move with a truck from somewhere else.

Matt Aurelio 
Évaluation :
5

The best u haul anywhere

Gary Layne 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEBRA LEE 
Évaluation :
5

There was sort of a weird smell inside the cab of the truck but that was the only issue

Janell Randall 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joan Trace 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel Luis Rivera 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom Markert 
Évaluation :
4

Le client n'a pas laissé de commentaire.

randal Ennis 
Évaluation :
5

I am using them as my storage unit. They've been absolutely great to work with.

Elizabeth Varian 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry Nichols 
Évaluation :
5

I forgot to mention, left front tire needed air. Where I filled up with fuel, air wasn't working

ROB HARRY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon Griffin 
Évaluation :
5

This location was easy and convenient They provided excellent customer service with the rental process. I can't say enough what a good experience with this Location and U-Haul!

Jeanette Kennedy 
Évaluation :
4

The location did not have my equipment ready as the previous renter did not bring it back on time. I call the 1 800 number and they found the equipment 2 miles away and changed my order to that location I was please with the way the problem was fixed.

Maurice Harris 
Évaluation :
5

Friendly and recepect and understanding me and I use them again.

Charlene Gordon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meghan Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom Markert 
Évaluation :
5

Nothing, awesome place and friendly

gary lucas 
Évaluation :
5

The smart phone early check-in could be improved.

Edward Clator 
Évaluation :
4

Never mailed me a closed contract and I would have expected a partial refund since I returned the truck a day early., didn't receive a penny back!

john kuehn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herve Rheaume 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLY WEST 
Évaluation :
1

I rented for 1 day and followed the instructions of the very nice lady on Saturday and when and how to return the rental. After getting my receipt via email, I noticed that I was charged for 2 days and not 1. Called the facility and another lady was not helpful and rudely said that I needed to call U-haul as this is a U-haul problem. I said aren't you U-haul and her response was no call them and hung up. No remorse no empathy just not my problem. Difference as night and day with the service I received.

Gregory Brown 
Évaluation :
1

Non

CHARLES CHIEFTAIN 
Évaluation :
1

I'm rating my overall all experience this uhaul on this day. I was sent to 3 uhaul locations , spoke to maybe 4-6 agents trying to resolve my issue I found only 2 were helpful to me. I first call I spoke to sounded asleep and like she wasn't awake and then she hung up on me. The first was barely responsive then just transferred me and didn't tell me. I only remember Chris who helped the most. I paid for a Van I go to pick it up and not there then I go to the second location Ducks Automotive and the man WOULD NOT GIVE ME KEYS. I was showing him that it gave me the license of the van and told me to come inside and get the keys. And I'm the system it said the van was out and out under my name. The man still wouldn't give me the keys. This other guy walks in and he gave him the keys to my van . This was the most infuriating experience of my life and mad for a horrible day I even had to miss work because of the delays with the van

JAILYNN RAMOS 
Évaluation :
2

We requested a larger one that was visibly present and we filled out all the paperwork but when we went to turn on the vehicle it would not start. When we went back they said she had given us a smaller one which we did not want. The guy stated the larger one was available but when we asked the lady she said they didn't have it.

Joanna Regueira 
Évaluation :
5

At first, there was the welcome was not good because I was not showing in their system. To help me the representative rushed me to go find out where I was supposed to be because they will charge me another day. Then there was a dispute of an extra day and the tank needing to be turned in full per what was shown in their system. I called the main 800-go-uhaul number and the representative was rude and wanting me to pay for an extra day and then dispute it. I argued that I had only asked for one day and that when I was told to turn it in 2days later I had asked why and they had confirmed that it was right. So why would I pay an extra day and then dispute; when I had not asked for the extra day. She was not being reasonable and praise God the Ms. Kathryn realized I was telling the truth and she told me she would go ahead and take it and will fix the disputes. I am extremely grateful to Ms. Kathryn for going the extra mile in settling a dispute that was clearly wrong in the main office's Uhaul agent, Earline.

EMILY GARCIA 
Évaluation :
5

Informed the personnel @ the location that the brakes on the unit I rented were weak...she wrote it up.

RANDALL BURNLEY 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARL ENGLAND 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY WILLIAMS 
Évaluation :
5

I am vẻy satisfied with the excellent service you have provided to me. Thank you kindly and God Blessed you all. Best regards. Vilma Shima.

Vilma Shima 
Évaluation :
5

Very nice place and the staff was very friendly and professional.If I ever need a truck again this will be my place to go.

RONALD LEVERIDGE 
Évaluation :
5

Excellent service. Great location. Online return was very easy.

TRON VALENTINE 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAMELA BIRCH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE RAPHAEL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN LEE 
Évaluation :
3

Tell customers upfront if they want to buy the insurance I wasn’t asked and they billed me at the end of my bill

ALEX MEDINA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Hefner 
Évaluation :
5

Prompt friendly service

TIMOTHY SMITH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY SMITH 
Évaluation :
5

It was fantastic if I ever need a U-Haul I will rent there again.

sherri fiorillo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXIS GORDON 
Évaluation :
3

Went to three different drop offs for them to tell us they are full and to try a different location.I was charged a late fee because I was a few hours late returning uhaul.Customer service is unavailable when you need to call to speak to a rep.

DANASIA LOWE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA SIPE 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alberto Perez 
Évaluation :
4

Offer trucks with Cruise Control and / or running boards / steps. A 1500 mile drive with out cruise control is VERY tiring / stressful High cabs are difficult to get into / out-of for older people in vehicles without running boards / steps

PAUL SQUIRES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY RODRIGUEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sreenivas Challa 
Évaluation :
5

Was a good experience.

RANDALL SMITH 
Évaluation :
1

I was told to bring the truck back with the same amount of gas because their gasoline charges would be outrageous. So I did, I brought it back with MORE gas than I took it with in fact. After I received my settlement charges they charged me for gas and proceeded to discredit the fact that I put gas into it when I told them.

JOSHUA RODRIGUEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany Malone 
Évaluation :
5

This staff is the very best in the U-Haul sysytem. Perfect customer service. Thank you! Scott Carkeet

GREGORY CARKEET 
Évaluation :
5

Customer service was excellent and I definitely didn’t expect the interior of the truck to be as clean as it was!

DAWN MCKEE 
Évaluation :
3

Your Emergency procedures are horrendous. I sat for 4 hours broke down in 91 degree weather. I couldnt get in touch with anyone via phone and cell service was bad. I was on hold with your EMERGENCY phone number for over 30 minutes.I'd NEVER RENT from UHAUL again.

Frank Rebar 
Évaluation :
4

Put cruise control on your next vehicles!!!

MARCELLA FOSTER 
Non les évaluations ont été soumises pour cet établissement.

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