I arrived at the location at 10 am. The man that runs that location, showed up at 11. The van i rented had no ac and the engine was missing so bad that it went dead. The back of the uhaul had around 10-12 used old tires inside of it. we tried stacking them but the all fell on several of my boxes. Ultimately, i am very disappointed in the whole experience.Missy D.
Customer Reviews for Discount Pawn and Towing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Jackson, MS 39209
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar : 10h30 am à 5h30 pm
- Mer - ven : 10h am à 5h30 pm
- Sam : 10h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck was not reserved and waited hours and made numerous phone calls to straighten situation.rick W.
Not over pay your customersZhinga B.
Le client n'a pas laissé de commentaire.Candi S.
We had reservations for 10am and didn't get truck until almost 11am we had to sit and wait until a truck arrivedOdnetta H.
Properly inspect the entire equipment when returned, and fix defects, so that it is safely useable for the next customer.jeffory M.
Le client n'a pas laissé de commentaire.Richard N.
The taillights did not work and caused us to be pulled over by the police.Dwaunyetta B.
Dangerous at nightMarcia H.
Le client n'a pas laissé de commentaire.Coleman P.
didn't have my truck and then tried to have me pay more but was later worked outBRIANNA W.
Location got changed the day before pickup and had to drive 10 miles to pick up truck.Veeravenkata A.
Le client n'a pas laissé de commentaire.Kimberley C.
Le client n'a pas laissé de commentaire.Marion R.
No one present during Open hours. Hard to find, no signage.George Y.
It was a good experience at a good value.rod N.
Le client n'a pas laissé de commentaire.RICHARD M.
When I pick the transport up the guy told me to go out and hook it up myself the ratchet strap on the right front tire came off several times between Jackson Mississippi in Dallas TexasGENE P.
Le client n'a pas laissé de commentaire.Caleb L.
The locations staff person was not professional at all. I was told he would assist with the equipment and i was left stranded on the property while he locked the office and left for the day. Not only that, the business was locked when i arrived which should have been open during normal business hours. I hope you find other locations in the area to provide the same equipment, i choose not to have to rent from there again!CASSANDRA B.
Worker had a flat tire on the way to work so got there about an hour late. Which made our pick up an hour late. He was a very nice and helpful guy.Tim L.
Le client n'a pas laissé de commentaire.J A C.
Le client n'a pas laissé de commentaire.Michael M.
the truck was FILTHY when I picked it up (socks and other trash and debris). It smelled of cigarettes, the guy who rented the truck to me was nice and professional but the truck was in bad shapeIesha I.
Move locationsReeves T.
Le client n'a pas laissé de commentaire.Robert K.
Le client n'a pas laissé de commentaire.Richard L.
Le client n'a pas laissé de commentaire.Curtis E.
Le client n'a pas laissé de commentaire.LEE S.
The place were I picked up the equipment had a lot of criminal activity around. I didn't feel safe picking up or bring the equipment back.BERNARD B.
Le client n'a pas laissé de commentaire.Kellie D.
Le client n'a pas laissé de commentaire.Samatha C.
Le client n'a pas laissé de commentaire.John G.
This location only has the trailers and trucks. They don't stock any accessories which means you have to go somewhere else to get complete Uhaul service.Angela M.
Your website gives one price and the location gives another price.Curtis E.
after hours drop off.David C.
Nothing..my whole experience was great!!darren D.
Le client n'a pas laissé de commentaire.John B.
Had to put a quart of oil in before I left Byram. Dash lights did not work and plugged in iPhone charger in and radio would go off sometimes.ed M.
Le client n'a pas laissé de commentaire.Byron B.
Le client n'a pas laissé de commentaire.carrol N.
Le client n'a pas laissé de commentaire.Shelton G.
Le client n'a pas laissé de commentaire.Edwin B.
Truck gas tank was on empty.Janna P.
The manager was very helpful and friendly. Since this was my first U-HAUL rental, it was a very good experience.adrian M.
Walk the customer out to the truck and show them around the vehicleTreVoris W.
Le client n'a pas laissé de commentaire.Elizabeth F.
These people did NOT know much about U Haul returns................and it's in a seedier/financially blighted area of town that I did NOT feel comfortable in nor did I feel very secure. I would NEVER let my wife or daughters in this area of town. Please change this location AND find some staff that are more knowledgeable about their responsibilities to the U Haul company and their clientele!Alan R.
my location was moved without prior notification. I went to the pick up location I had reserved only to be told to go to this location. I WOULD NEVER HAVE RENTED A UHAUL OR ANYTHING ELSE FROM THIS LOCATION! IT WAS A HOLE IN THE WALL! I COULD NOT EVEN TELL WHERE THE FRONT DOOR WAS! THIS LOCATION IS IN A VERY BAD SECTION OF TOWN!Gary N.
Le client n'a pas laissé de commentaire.LAQUANTRA P.
Answer the phone. I called repeatedly trying to find this location and got no answer. Ended up driving around in a completely unfamiliar area, stopping twice to ask directions. Finally found the place. There was no Uhaul sign anywhere that I could find.Dwan G.
Le client n'a pas laissé de commentaire.TAMEKA S.
They tried to rip me off with by 2 days overcharge by stating the location was closed on drop off day, infact they have drop off key box outside in case the facility is close. Upon phone call they said they are just drop off location and don't deal with any account or contract information.. Suggestion Be careful from unexpected charges!!Tejinder D.
Le client n'a pas laissé de commentaire.LENA G.
Le client n'a pas laissé de commentaire.Jim J.
The truck was not the one I had ordered and it required me going to two different u haul locations to pick up a dolly and furniture pads.Clare B.
let the customer know that you do not accept our insurance and you will charge a minimum of 14,00 $ for your insurance.Dianne S.
Upon arrival to Discount Pawn & Towing, the owner was too busy because he was the only person their working. I had to wait about 20 minutes and afterwards he asked me to go outside and get the mileage. After giving him my information, he said that I had a balance of 18 $because I had gone over my mileage, I told him that that wasn't right but he insisted that I pay the money. After I paid and he gave me my receipt, I noticed that he had charged me for the credit I had received originally. So I called UHaul and spoke to Selena, who was very courteous and preceded to help me to resolve the issue. I was very pleased with her promptness and pleasant attitude in helping me.Margaret J.
Le client n'a pas laissé de commentaire.Logan R.
Friendly and very helpful staff.JANICE A.
Le client n'a pas laissé de commentaire.William R.
The place was not having any sign of UHAUL and it was not look professional at allMOFIED G.
Le client n'a pas laissé de commentaire.Gerald T.
Too highVALIRE S.
They had no information on our reservation, were very rude to my staff, and blamed us for their completely lack of information. I spent 25 minutes on the phone providing information for the second and third time.PILGRIM S.
I was charged for a Utility Dolly I did not revcieve, after contacting customer service #849651. No one will call me back.CHARLES G.
Le client n'a pas laissé de commentaire.Lionel R.
Le client n'a pas laissé de commentaire.HAROLD S.
My card was charged twice because of an error they made in giving me the wrong truck. I had to stand in line and wait while two other employees were having a sidebar conversation. Very frustrated because I have other items coming out of my account and now I will be charged overdraft feesTAMIEKA S.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.TWYLIA B.
The vehicle itself was in bad shape. The transmission slipped, the air conditioner did not work, radio did not work.SEAN B.
My main complaint is that the air conditioner did not function correctly. Actually is on operated in the cooling mode about half the trip from Clinton, Ms. to York, SC. There were several times the temperature in the cab was very uncomfortable and I was forced to ride with the windows down..JOHN T.
Le client n'a pas laissé de commentaire.VERA R.
Le client n'a pas laissé de commentaire.OTHA B.
Le client n'a pas laissé de commentaire.KEVIN N.
The location was closed when I returned the vehicle.KATHRINE B.
Service was greatDANA P.
the interior of the truck had not been cleaned, there sunflower seeds all over the floor of the truck as well as a half empty bottle of water and a painters mask. the cargo area of the truck had not been cleaned either there were nails and other various sharp metal fasteners on the floor of the cargo area and in the attic space.MARK M.
Le client n'a pas laissé de commentaire.GRACY B.