Évaluations des clients Discount Tobacco Outlet

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Discount Tobacco Outlet

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JEFFERY S. le

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Le client n'a pas laissé de commentaire.

Chris T. le

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Process went smooth...thanks

ROGER H. le

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Le client n'a pas laissé de commentaire.

Ronnie O. le

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check gas level before leaving location

Jeff A. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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Le client n'a pas laissé de commentaire.

Rachel S. le

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Back of the truck was full of live roaches. Had to purchase bug bombs and spray.

Robert S. le

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Discount tobacco is a tobacco shop and allows smoking in the store. It smells awful and for some like myself that is prone to migraine headaches it is absolutely awful. I would never return there and I was second in line in that stinking place and they were having computer problems so it took even longer. The other person in front of me commented to me how much he disliked the place also. I was not even set to pick up there but the original place did not have the trailer I needed so I was sent to the Discount tobacco site. Not a good pick up experience.

Steven P. le

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Le client n'a pas laissé de commentaire.

BILL T. le

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be fair with price

Shannon W. le

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Le client n'a pas laissé de commentaire.

Shana R. le

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Le client n'a pas laissé de commentaire.

shane e. le

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Le client n'a pas laissé de commentaire.

marc p. le

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Le client n'a pas laissé de commentaire.

regina h. le

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Le client n'a pas laissé de commentaire.

shirley c. le

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Le client n'a pas laissé de commentaire.

Stanley M. le

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Le client n'a pas laissé de commentaire.

Sean L. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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In the past when we used the mobile pickup we had a key in a box waiting for us. At this location we had to waite inside the store while the worker was goofing off. Also this was not the location we requested and the location was changed. Also the email stated it was a 20' however I believe it was not a 20'. Ive used uhual several times and this wasnt the best time.

jarrod r. le

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Jason (the area manager) is the freakin man!

JOSEPH S. le

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N/A

Charles W. le

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Le client n'a pas laissé de commentaire.

Terrance P. le

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Le client n'a pas laissé de commentaire.

TOMMY L. le

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The trailer brakes didn’t work and the left brake light and left turn signals didnt work. Stopped in GA at a uhaul place to swap trailer. The 800 number representative was no help and tried to charge us an additional $79 dollats to swap the trailer becuase of YOUR defective equip. I finally gave up and keep the damn thing. Last time I’ll rent from uhaul even though I’ve rented several before. Dr Lamb.

Douglas F. le

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Excellent service. Discovered an electrical problem with my personal truck but was able to get me on the road safely with the trailer rental.

johnny t. le

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Le client n'a pas laissé de commentaire.

Cory O. le

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Put Jack's on the trailers. An average person can not lift a double axle trailer. Also the business owners are no help. They have a business to run and do not have time to help lift the trailers.

DION M. le

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Not a nice establishment- vape shop and head shop. Odd place to rent a U-Haul.

Daniel J. le

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Smokey, slow, and luckily I've used the equipment before because they didn't go over anything.

Glenn W. le

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Le client n'a pas laissé de commentaire.

Tara K. le

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The inside was dirty with sticky residue from spilled drinks. The female worker misread the gas hand and charged me an extra $45. When I called to discuss the situation with her, she was very rude and would not listen. Thank goodness I took a photo of the mileage with the gas hand. I contacted customer service, sent the photo, and they refunded my money. Would not recommend this location, but Uhaul customer service was awesome.

carolyn r. le

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The person was not regular person for uhaul. Could not get it straight about check in.

Larry R. le

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Le client n'a pas laissé de commentaire.

TERRY R. le

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Le client n'a pas laissé de commentaire.

Joshua B. le

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Anyone that has moved knows it's exhausting. I overslept on my final reservation date. Someone from discount tobacco outlet called me and was very rude. I explained that I overslept and I was tired. He didn't care and talked to me like trash. I said I was on my way right then. He said not to come. He rented the truck to someone else. Lies. I called actual Uhaul and the person I spoke with was super nice. She re-authorized the truck for me and told me the location charged me a cancel fee of over $50. She reversed that charge. Uhaul has great customer service. The contractors don't care about customers though

Rebecca B. le

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I over bought the amount of gas I added but could not get even a partial refund...

Tabatha S. le

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The ramp that was on the truck was the wrong ramp. It was a very short and steep ramp. It had to be the ramp that went on the much smaller Uhaul Truck. While loading and unloading furniture we all had to literally sit down all the way on our bottoms due to the ramp being the wrong one. This was very dangerous and could get someone hurt. I wasn't happy at all with this experience.

Ashley M. le

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Le client n'a pas laissé de commentaire.

Christina C. le

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When we got to the location the, location had been changed even though this was the original location for pickup was at the time requested and with the vehicle we needed but they got us taken care of so our issue is not with the location but more the corporate place that adjusted the location for no reason to a place that was unavailable in our time frame for pick up

Crystal B. le

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Truck rentals r the best local moving ever

MELISSA B. le

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The trailer leaked when it rained and ruined several items.

tammy s. le

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N/A

Tammy F. le

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The people were rude and verbally abusive toward a disabled person that was at the store .I believe it was kinfolk of the employee. The equipment was extremely dirty .I had to clean the seat and steering wheel before I could drive it and had to clean repeatedly during the trip just so my hands wouldn't be so dirty .The next morning we had to use the front right tire because it was low .Will never use this location again .

Brittney S. le

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Le client n'a pas laissé de commentaire.

Lorenzo C. le

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Maybe when a customer reserves uhaul equipment on line to pick up at a location if they don’t have it there maybe it can be transferred to a uhaul location of the customer choosing.

Allen W. le

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First the type if business. Second, I was unsure if the people actually done things correctly. However, there was a rep outside when I first inquired ( about 3 days before pickup) which was efficient knowledgeable and helpful. He made my reservations. He did a first class job. Wish the rest of my experience was to that standard.

Danny A. le

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Le client n'a pas laissé de commentaire.

Renea P. le

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Le client n'a pas laissé de commentaire.

Ron W. le

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Everything was very easy.

MELISSA P. le

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The rental was good experience but the service was awful.. Where is should have take us 15mins or so, it took hour or more. Service POOR.

John G. le

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The truck was the nastiest truck I have ever driven, I provided pictures upon pick up. It was filthy inside and it rode like a horse and buggy. For the amount of money paid it should have at least been clean. The moving Help situation was another disaster. We had arranged to meet at 12 PM it was 4:14 PM before they finally showed up. The guys were nice enough but far from Professional.

MELISSA P. le

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Le client n'a pas laissé de commentaire.

tom s. le

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Le client n'a pas laissé de commentaire.

juan t. le

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the trailer (car carrier) is old, rusty, dented... but well maintained and totally / completely functional, getting the job done with no issue

Kevin L. le

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Le client n'a pas laissé de commentaire.

Laine S. le

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Le client n'a pas laissé de commentaire.

ROBERTO P. le

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Great people here A++

Dianne H. le

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People were nice, service was fine. Location was closest to storage units. Hard for non-smoker to be in a smoke shop.

Thomas P. le

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Open on time. Maintain equipment better

Robert B. le

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great location to go to, friendly and help me with all my questions

. le

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The trucks headlights didn't work properly,and the truck had no power.I would not drive that truck on a long distance trip.

Joey w. le

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No problems here. Just the dispatcher on the ph.

James M. le

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Could not ask for any better service or vehicle.

SONYA LYNN M. le

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Le client n'a pas laissé de commentaire.

Danny A. le

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The area in Albertville were awesome, told them of the pickup issue and they apologized but that was all they could do, I cleaned it and turned it in a day early and I expected a discount for the u-haul not being clean but they said they couldn't

Angela W. le

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Le client n'a pas laissé de commentaire.

Ange Marie F. le

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Le client n'a pas laissé de commentaire.

Gene L. le

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Le client n'a pas laissé de commentaire.

Gene L. le

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Great to deal with, and they stayed open late for turn-in.

Gene L. le

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Le client n'a pas laissé de commentaire.

Tammy B. le

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Le client n'a pas laissé de commentaire.

Gene L. le

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Le client n'a pas laissé de commentaire.

Jonathan B. le

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Le client n'a pas laissé de commentaire.

Conney S. le

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Le client n'a pas laissé de commentaire.

Chelsee H. le

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Maybe rear camera view inside trucks would be the next technological device you would consider installing. For me as a female these big 20' and in my case 26' trucks are monsters to try and get put where you need em and a lil intimidating...lol(just my opinion). Other than that i feel comfortable with the way things went with this process all in all.... And the ladies at the pick up location were such awesome smiling socialable beings they made me wanna just stay and chat a while... lol thank you U-Haul. You guys made our move faster and alot less worrisome.

maria f. le

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Le client n'a pas laissé de commentaire.

JOSEPH B H. le

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Fast, efficient, knowledgeable, and thorough.

paul w. le

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Le client n'a pas laissé de commentaire.

Jeanne M K. le

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This location primarily sells paraphernalia for marijuana smokers, chewing tobacco, cigarettes, etc. I was sooo surprised. They handled the Uhaul rental knowledgeably and had my online info. So no complaints there. The problem was the location and the typical customer. I would not rent here again.

Tyler K. le

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Le client n'a pas laissé de commentaire.

Roderick T. le

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I was quoted a single day price pick up at 2pm 10/13 return at 5 pm 10/14. The quote online was for a single day, now I'm being charged for two days-now I remember why I said I would never use UHAUL in the future years ago, quoted one price, charged another...

chris a. le

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Le client n'a pas laissé de commentaire.

Mark R. le

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Le client n'a pas laissé de commentaire.

Stephanie H. le

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The truck was dirty and with bugs when I picked it up I took pictures b4 putting my stuff it and the woman in piedmont was extremely rude was not even gonna check the truck in wanted a few to clean it right away and it was not even me and she sent me a bill with the money charged anyways can u plz plz help me with the matter

Don R. le

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The location changed and we had to pay extra almost $10 for mileage not expected. We were not given anything on the mileage to make up the difference. Other than that, the experience was ok. I would suggest comping mileage when it is moved farther than where you make the reservation. I chose closest to our home and sent farther away.

Robert F. le

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Le client n'a pas laissé de commentaire.

Ray D. le

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Le client n'a pas laissé de commentaire.

JOSEPH P. le

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Le client n'a pas laissé de commentaire.

SUSAN C. le

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Their internet was down but they called UHaul and I was ready to go in just a few minutes. Easy parking lot to get in and out of.