Évaluations des clients DLD Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de DLD Services

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John T. le

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Salesperson was knowledgeable and friendly. She assisted me with trailer hookup and light check. The rental was in great shape. It was more than adequate for the task. An overall 5 ? experience!

Geoffrey S. le

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Getting through the gate code and then finding the lock boxes was hard. Then the property owner was a jerk to us. I don’t think he likes having the U-Haul business there. As if he wasn’t told ahead of time.

Kathleen D. le

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It took an hour to get the truck due to various issues. The truck we had was pretty beat up.

Susan V. le

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Excellent customer service. Easy rental experience! Thanks.

john m. le

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Le client n'a pas laissé de commentaire.

Jeff H. le

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It was far from where we requested

James P. le

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the lady at this place did her job plus thank you and her good job jimmy

Ryan H. le

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Le client n'a pas laissé de commentaire.

richard p. le

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arrived and truck that was mine was assigned to someone else...not sites fault i guess. When going through bill there were extra charges. Original bill was from another customer's. Final bill was paid and had additional charges next day. My complaint is that I had to do follow up on these and these issues consumed MY time. All was eventually worked out...

David B. le

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Le client n'a pas laissé de commentaire.

TODD S. le

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Le client n'a pas laissé de commentaire.

Justin R. le

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BEWARE!!! To start off when I picked up my truck they didn't want me to fill out an inspection form for damages, I very smartly took a video before I took delivery of it just in case, so glad I did!! When I dropped off the truck, after hours, I got a call 2 days later about damage that was there and I needed to pay for it, but my video proved it was damaged before me, so the cleared me of that, then I get my bill emailed to me, and they charged me for $137 in gas, which I had proof the truck had the same amount of gas as I did when I took it. Again they took care of it by sending me a new bill showing the original amount but a "Cash" refund back to me, hmmmm, If I wasn't there to get said cash who did it go to???? I've been fighting with them for almost 2 months for this money back!!! They refuse to pay me my money!!! I was in retail before, I know that at the end of the day you have to balance your money at the end of the night, you were over by $137, The manager says he can't pay me and I have to get it from Uhaul corporate, and corporate won't pay it. I tried to dispute it with my bank and since they screwed me on my invoice with the "CASH" back, my bank won't refund it either. What a joke!!! looks to me like they damaged the truck before I got there, and I unfortunately have to pay for it one way or another!!!! This place is a joke!! stole my money!!! Thieves!!!

shon l. le

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Le client n'a pas laissé de commentaire.

annette l. le

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The people in charge of the U-Haul rental were absolutely fantastic to me. I had several issues and had to cancel twice because of the movers and they were so understanding and accommodating. Once I even called crying because the movers had just canceled on me an hour before I was supposed to pick up the truck and they were just so very kind I would definitely recommend these people to anyone who has to move.

jennie a. le

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Le client n'a pas laissé de commentaire.

Colleen F. le

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The girl that helped us, Erin, was AWESOME! I definitely recommend this location.

rick r. le

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Took 1/2 hour just to get checked out. Came to return the truck during business hours but gate was closed with my personal vehicle locked behind it. Passenger side mirror was loose and would not stay adjusted. I fixed it when I got home but hard to drive when you can't see whats on your right side in a big truck.

Frank A. le

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The young woman who helped me was excellent. Friendly, helpful and strong. My father was very impressed.

Ken M. le

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Le client n'a pas laissé de commentaire.

ALBERT B. le

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Needs to be open like a regular business 9 to 5 Monday thru Saturday.

Sammie S. le

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The service was great! The inside of the cargo area needed the floor cleaned better. Also, personal information was input into a personal PC on site and I am concerned about identity theft. Should be more secure. Again, the representative support was fast and upbeat.

Timothy B. le

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Le client n'a pas laissé de commentaire.

Madeline T. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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Le client n'a pas laissé de commentaire.

david r. le

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Lady that helped me picking up the car dolly was excellent!!

Tom C. le

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Very courteous and consciences people with no hassle. They kept in touch with me before and during my rental.

ELLEN A. le

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The little gal there could not have been more sweeter and patient with this old gal! So glad there is a place for me to rent from now! thank you.

sherri m. le

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Do not use Roseville. Had reservation there. When i arrived no truck, rude person did not apologize but told me to go to "hub" and gave wrong directions. When i tried to get that$50 refund was told there was no record i went to roseville. Use penske for one ways.

Gerald W. le

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Le client n'a pas laissé de commentaire.

Paul H. le

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Le client n'a pas laissé de commentaire.

Cody C. le

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Le client n'a pas laissé de commentaire.

victor p. le

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The girl at the drop off location was amazing

Tony P. le

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Erin went above & beyond to accommodate my rental truck needs. Will definitely be back!

Chris t. le

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Be more clear in drop off location. Also check your gas gauge. It was marked as 7/8 on my contract and it only had 1/2 tank

Wendy C. le

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Le client n'a pas laissé de commentaire.