Évaluations des clients DNA Truck Analysis

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de DNA Truck Analysis

Cote générale :

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ILLIAN H. le

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Le client n'a pas laissé de commentaire.

Jason D. le

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You can make sure that when someone rents a vehicle that is it is going to be available! And not tell them 24 hours before they're supposed to pick up said vehicle the it is no long available. That was a pathetic move on uhauls behalf and you have forever lost my business and also the business of everyone I know.

peter O. le

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Le client n'a pas laissé de commentaire.

Shirley H. le

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My request for another day was not passed on to the receiving U-Haul. Some miscommunication not sure if I misunderstood or not. These people were very helpful in the end. The experience trying to get a truck closer to my location when I first tried to reserve a truck was a nightmare but in the end it turned out okay thanks to friends who were available to travel out of their way to get the truck.

Monica C. le

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Location was off the pavement and of course had to rain on that morning. So road was a bit muddy.

Stefanie M. le

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The individuals helping me were extremely polite and helpful considering the error made by a U-Haul representative over the phone that booked my truck in the wrong town (Valleyview, not Grande Prairie)

Ben E. le

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Le client n'a pas laissé de commentaire.

george H. le

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Le client n'a pas laissé de commentaire.

Melinda E. le

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The trailer had a tire with a slow leak that my employee needed to stop 5 times to add air from Valleyview to Edmonton

barrie N. le

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Le client n'a pas laissé de commentaire.

NATHAN S. le

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Le client n'a pas laissé de commentaire.

LEWIS P. le

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the lady did an excellent job and was very knowledgeable about the rental unit and explained how the contract was in effect in a manner that was easy to understand.

Justin T. le

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Booked a uhaul from Grande Prairie to Edmonton and instead had to pick one up in valleyview which is an extra 118km of driving. Was told the kilometres would be reimbursed and then received a bill for going over the kilometres. Improve customer service as a company not just this location.

Dale S. le

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There's a friendly lady that works at this place too. I was in and out in a snap. ??

ROBERT C. le

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Make sure your online info is up todate. I was trying to find a utility trailer with a ramp when incalled the main line they said there wasnt ine with in 300km ( not a type O) of the city i was looking in , i then called DNA direct and they had 5 , about 5 min from me and were shocked to hear what i just told you , all in all it was still a good expierience and DNA went above and beyond , i will be going there again ??

brent B. le

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Worker was over worked and a little cranky

PEARLEEN K. le

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Le client n'a pas laissé de commentaire.

VERA G. le

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Le client n'a pas laissé de commentaire.

TAMMY H. le

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Truck was not ready (buried under snow) so we had to come back for it. Never did a check of the equipment with me, and after we got to our destination discovered a broken mirror and window lever that should have been documented prior to taking the vehicle. Staff was friendly though.

CRYSTAL L. le

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The tires sucked on the unit i rented but besides that the unit was clean and the service at the depot was excellent very friendly amd helpful