Évaluations des clients Dockyard Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Dockyard Self Storage

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Cregg C. le

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Le client n'a pas laissé de commentaire.

dillon p. le

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I had requested 20 footer, 26 footer was waiting on me

Gary H. le

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My origional reservation was to pick up the trailer in Morganton. nc, but they did not have a trailer, so uhaul changed the location. This was a bigf inconvience to me since I had to travel 25 miles to another town to return the trailer.

Kyle W. le

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The Dockyard Self Storage employee was preoccupied with a call and took a long time getting around to helping me, and she didn't even offer to help get the trailer hitch lined up with vehicle transporter.

meredith w. le

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Take care of your equipment, actually help your customers.

Stephanie G. le

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I was a little frustrated with U-Haul during this transaction. Wait time on the phone was ridiculous and I was finally helped by a person that was not capable of helping me. I cancelled my reservati.

MIchelle V. le

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Very nice units, wonderful customer service, excellent security

BRITTANY V. le

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Very poor customer service. The individuals who work there are forgetful, do not document anything, and extremely rude. I’ve kept my items there for 7 years and the new management is the reason I left

cody h. le

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Excellent service! I would recommend to all. Thanks

CINDY J. le

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NA

Justin W. le

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Le client n'a pas laissé de commentaire.

Jeff S. le

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Le client n'a pas laissé de commentaire.

RICHARD B. le

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RV storage area was never blown out from leaves and debris. Trash can always overfull.

TISA J. le

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My monies were not refunded for leaving the unit early. I was prorated to move in but not to move out. I paid for a unit I was not using. Not happy about that.

Karl P. le

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Add ideal hitch height to information on each trailer, unless I missed that. Could prepare that way properly to tow a level trailer.

Kevin C. le

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First I had to waste 3 hours bombing the back of the truck because roches were crawling all over the walls and floor the truck only had 1/4 tank of gas and after all my time cleaning the truck it was dark and the lights in the back would shut off after 15 min then wouldn’t turn back on till 30 min later . At this point and the thousands of dollars spent with you I will look at different options the next time I need a truck.

taylor r. le

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Le client n'a pas laissé de commentaire.

Timothy M. le

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Le client n'a pas laissé de commentaire.

edward b. le

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Made a reservation for a different location and went to that location and was told that uhaul changed my pickup location I was never told of the change this is the second time this has happened to me. What a company has your phone number and email address there is no excuse for not notifying me of the change

basilchris p. le

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The people in the front desk don’t know how to say “please” or thank you.

SHERRILL W. le

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I liked the employees, they were helpful.

VANCE W. le

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1st 2 locations I went to were closed. 3rd I had to use because of time constraints had nearly no inventory and I used a trailer 1/2 the size of what I really needed. When I turned it in where told to it took 10 minutes to find someone to talk to.

MARY H. le

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Le client n'a pas laissé de commentaire.

JASON M. le

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Owners are not very friendly and the office hours are inconsistent.

ANGELA H. le

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Windshield was really dusty and dirty. Had to stop at store to clean.

JEFFREY C. le

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The attendant did a very good job accommodating what are you up for ration and getting me in the right piece of equipment to do the job

Ramesh G. le

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Le client n'a pas laissé de commentaire.

KEITH S. le

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Le client n'a pas laissé de commentaire.

David L. le

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This location was clean and inviting. The staff was helpful and courteous. I would recommend using this location.

Chuck H. le

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Le client n'a pas laissé de commentaire.