Customer Reviews for Dollar Shop
(Concessionnaire U-Haul dans le voisinage)

24 évaluations

7701 Belair Rd   Nottingham, MD 21236

(443) 219-1437

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 4h pm
  • Sam : 11h am à 4h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(443) 219-1437

7701 Belair Rd
Nottingham, MD 21236

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 4h pm
  • Sam : 11h am à 4h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

CARLOS D. 
Évaluation :
5

Maybe make the office entrance more visible? But otherwise a great experience!

Sherry B. 
Évaluation :
5

Absolutely friendly service

Josephine O. 
Évaluation :
5

Nothing keep doing what your doing.

Anthony H. 
Évaluation :
5

Wonderful experience.

Josephine O. 
Évaluation :
5

It took me a little more time then I expected with the online check out. I was a little confused about taking the photos of my license and the selfie. It took me 3 or 4 times to get it right. Probably my fault. Otherwise it was a very good experience with the 24/7 pickup availability.

Harry C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bridgette P. 
Évaluation :
5

Merci.

Josephine O. 
Évaluation :
3

Unless I misunderstood direction. I was suppose to get furniture pads with my rental and I didn't have any yet I was charged for them. Also, my reservation was for another location but because they weren't prepared for their 24/7 truck share I was forced to pay for another lyft ride to get to the new location. The previous location needs to have keys already designated for the truck share at all times unless they have no trucks available. The location that I rented from previously has enough 10ft trucks to keep one ready for truck share at all times.

Tiara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daria B. 
Évaluation :
1

Location is not very visible from Belair road, also not much room to park when I had to leave my car. The"keybox" was nearly impossible to access even though I had directions I printed out from U-Haul. I didn't have a smartphone and told the rep that when I reserved the truck. The person I came with did (as I also told the rep) but it was anything but easy to get through the application ! we started at 8:00 but didn't get the box unlocked until 9:30!!! The movers were waiting at the location, but couldn't get to the furniture until I got there to let them in. They had things planned to do that day and I screwed them up by not getting there until almost 10:00.I was given a phone# to call if I ran into problems - it was supposed to be a 24 hour # since the location did not open until 12:00 I called several times and only got to listen to the recording tell me over and over that everyone was currently busy helping other customers. I have no idea what went on with the billing process...I called my bank to get the transaction and had 2 different charges on 2 different days. I called again on a different day and got ANOTHER charge on my account. I called the bank and was told the first 2 charges were not on my account activity. I guess I wll have to check my statement when I get it. So, I have to say nothing went well with this whole process!

Ellen M. 
Évaluation :
5

If you're going to rent a U-Haul this is certainly the place! so friendly and caring and they explain the process very well.

DAVID L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Nicole S. 
Évaluation :
2

The truck itself was good, but the location is in a very sketchy area and the employee I worked with was very strange. I've rented with UHAUL before, but I've never had someone push so hard for an emergency contact number, and then try to *call that person to verify, even if they're at work or something*. Nobody has ever asked me for an emergency contact at a UHAUL before, it came across as a breach in privacy, especially with how hard she was pushing it. Seemed very unusual. In addition, the parking lot is incredibly small, I'd say it's only about 15 feet across, making it fairly difficult to navigate with a large UHAUL van or truck.

RICHARDJOHN C. 
Évaluation :
5

The lady who served us was very nice and professional. She explained everything in detail and she was personable. Would definitely recommend to a friend.

Konoma M. 
Évaluation :
2

The location is a bit hidden. I had a hard time doing self check in because of poor reception on my phone. Odometer was in KM not miles. This made renting and return very time consuming.

MOHAMMAD R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather R. 
Évaluation :
3

The customer service was excellent.

Anthony J. 
Évaluation :
1

The customer service at the location (Dollar Shop) was terrible! The store associate was late opening the store and was unreachable via phone when an Uhaul representative attempted to reach a manager. Once she did arrive to open the store, she was rude and unhelpful, she would not assist with my pick up at all. She stated that customers check out online only at that location and she refused to complete my pick up service. I checked out online with the assistance of an Uhaul assocoate who was helpful, however, I was delayed by an hour. Will never use that location for Uhaul rental again.

Kenya B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamarra F. 
Évaluation :
5

Very good service

Johnny P. 
Évaluation :
2

Find new location

Daniel D. 
Évaluation :
3

Excellent service à la clientèle. Hassle free rental experience. Thank you for your service. I'll know where to go the next time I need a rental!

michael N. 
Non les évaluations ont été soumises pour cet établissement.

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