Le client n'a pas laissé de commentaire.
Paul C.
Customer Reviews for Dominion Auto Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The truck needed air in the tires
Morella S.The gentleman handling my rental was very nice.
Thomas K.- Add rear view camera - This truck needs a ramp - After hours key drop box will be nice
Nasser A.Clean truck and great service.
Peter G.No onsite parking!!!! I had to park in the shopping center down the street. There was room for me to park. I could have parked in the spot I left vacant with the truck. It was only a local rental for 6 hours. No on site parking is ridiculous!
James C.I rented a uhaul for a Friday night move, returned it at 9 am the following morning, no issues.
Howard C.When I refilled gas, I paid $20 for going 15 miles. Person before me didn't refill. Ridiculous and not happy about this.
Howard C.Very friendly and helpful
Brian B.Quick process
Melissa S.Truck and movers excellent
Barbara F.Sales associate was very helpful and provided a painless experience
David D.This was not a good experience overall. From the moment I walked in to the return. this location does not have a drop box, it also closes at 2 pm. This was a huge inconvenience and I will not recommend this location to anyone. There is also no place to park to avoid extra mileage.
Maria L.Great service. Highly recommend
Orlando M.The person we met upon returning was friendly and super helpful at checking truck back in. Made the entire experience great.
Joel R.Very tight maneuvering when pulling a trailer
NANCY M.Speedy checkout
Jhoel P.Hard to see a U-Haul sign from the street to make a right turn.
Mehran A.Guy behind the counter is great. The 15 foot truck was very easy to drive and load/unload.
Karen S.In and out quickly.
Jeff M.The customer service wasn't great the guy who gave me the keys raised his voice at me when all I did was ask a question, being that it was my first time getting a u-haul
Kiara S.Employee was very quick to step out and show me where to park my vehicle, quick to remove the trailer, and very helpful.
Illiana V.Great staff, easy process
David D.Painless turn-in process
David D.Everything was Ok. No coment at all.
Angel Federico V.Very accomodating. We called when we were running a few mins late and they said okay. Meeted us outdoors, did not enter the office.
kathryn M.We were sent here & no one was there. the app didn't work. We called & were transferred to 3 different people. It took 55 frustrating minutes to drop the truck off. Doubt that I will use Uhaul again !
Gregory G.The guy who worked there saiid was very good.
kyle M.All good
Josue L.It was excellent!
Ehsan S.The U-Haul reservation system was problematic in that the conditions of the reservation kept changing. I would only be notified of changes to the pick-up location and drop-off time via a text message. The original pick-up location in Fairfax was changed to Reston, VA. Drop off time was changed from 6 pm to 4 pm. When I called the local dispatch, only then did get an explanation for the changes. Yes, we worked it out each time but if I did not pick up my text messages, it would have been a disaster.
fredric S.They are doing wonderful. Very nice and helpful. Merci
Nasser M.Quick and easy.
Seema W.There's some kind of disconnect between my online checkin and when I arrived in-person. I had waived the $15 Safe Move online, but I see that I got charged for it.
Vincent H.It was quick and easy The only thing I would recommend is the return method. I think it would be beneficial for them to tell you when you pick up the car what the drop off method is They were very friendly
Jackie M.Truck clean, but engine light on, window chipped, “day†rental limited to 4 hours because of office convenience. No drop off option after office closed. Gate closed. Will not return to use this office or business.
EDWARD S.Better signage, it's easy to pass the entrance.
Jorge G.I made my order online and requested a dolly and when they gave me the truck it did not have the dolly, that made the service bad
RODRIGO U.Masks still required to enter office.
Gerald R.I think the service is fast and great, however it seemed like a back-yard storage location and not very maneuverable for the truck. The attendant was quick and helpful, though.
Robert F.Easy return. I was greeted by name and drop off did not require a turn around with trailer. It was unhooked and moved making my driving simple.
Mike C.online ordering is clear and swift; pickup and return procedures are clear and simple; wonderful experience!
YI L.Always efficient. Makes my life so easy! Merci.
Leslie D.I would not recommend this location to anyone. I was charged extra $'s for gas. When I called them the person said we gave you full gas tank and now it's less than full. Luckily i had before and after pics of dashboard showing i dropped van at same gas level as when I picked it up. I had to drive back to pick up location to show them pictures.
SHANTANU C.Was able to check in and check out quickly. I would recommend this location to others and I would use again.
Christopher W.Small location, served its purpose for our return
LARRY B.Hi is very nice
Nancy T.Fast, easy and great service! I highly recommend this location.
Hidajaru Y.In and out super efficiently!
Douglas P.