Évaluations des clients Dom's Gulf

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Dom's Gulf

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Chester P. le

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Le client n'a pas laissé de commentaire.

Judy D. le

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I learned my lesson. This was the second time I rented from a "Uhaul is a sideline for us" location. I won't make the same mistake again. The first time the truck was a real clunker and should have been retired. This time the truck was double booked. I had to argue with them in a dirty gas station to give me the truck. I finally got it after agreeing to return it hours earlier than I expected to! From now on I will only rent from a location that is totally dedicated (and staffed by courteous professionals) to Uhaul.

Steven G. le

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Your self-checkin process is worthless

christopher R. le

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There was dog hair in the cabin if the truck and it smelled. Extremely unsatisfactory condition

Todd V. le

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Everything was great!

Giancarlo S. le

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Despite repeatedly refusing any insurance coverage from uhaul, I was charged for it anyways. Felt like a scam trick.

Spencer T. le

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Staff was incredible. Best experience I've had as far as customer service goes in a long time. I'd give this guy 6 stars if possible.

Dennis L. le

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Great service!

Abigail S. le

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Le client n'a pas laissé de commentaire.

Kimberly S. le

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Rude. Quoted me at 75 when I left and now its 85, didn’t know what they were doing when I picked up and dropped off!

PHIL S. le

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Great service!

Wayne D. le

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Le client n'a pas laissé de commentaire.

Charles C. le

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Was charge for 132 miles and I went less than 20. This place is ran by crooks.

PATRICIA W. le

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I was charged for fuel that I did. It use. I put fuel in the tank based on the recommendation on the agreement. When I called the location, I told them that I took a picture of the gauge when I dropped off the truck. He argued with me but then when out to check. He told me that the person who reported the fuel amount made a mistake and I had just below 7/8 of a tank (not the amount they originally claimed was in the truck). 7/8 of a tank was the amount in the truck when I picked it up. I asked him how much for “a little below”. He said he would have to calculate and adjust my charges. It has been 4 days and I still have not received a refund. Also, I am extremely uncomfortable because this guy has my address. Please correct this issue immediately.

Alekka S. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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Le client n'a pas laissé de commentaire.

Ramona F. le

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Le client n'a pas laissé de commentaire.

Tessa G. le

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I was taken care of right away when I arrived. The location was closed when I came to return the truck, but drop off was very easy. All in all I would say my experience wit this location was quick and satisfactory.

Tom C. le

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Owner was rather unfriendly, not sure I was charged the right amount ?

Thomas C. le

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I contacted u haul because i travelled about 16 miles and was charged for 64. I explained this to Michael Huff a uhaul manager and he stated he would look into and never did. I should have known not to use this location!

renee K. le

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Uhaul contacted me to say that the trailer I was renting was not available at the store location verified in my on-line reservation...and they re-directed me to Don's Gulf gas/service station. The service station did not have the boxes and mattress bag that I requested in my online reservation, so we had to make 2 trips to get everything we needed. The gas/service station staff was very helpful, so the only issue was the 2 trips to get everything i needed.

Andrew K. le

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Incredible customer service. Definitely use this location again.

Donald Z. le

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Le client n'a pas laissé de commentaire.

Carissa P. le

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I'm a 53-year-old woman and I had my 83-year-old stepfather with me to unload a car from the transport as well as returning the truck. It was pouring rain and the guy wouldn't let us unload the transport in his lot. He made us drive to Dollar General (screaming nastily about it because we'd be in the way of his gas pumps which was incorrect and he had no customers) to unload the car. I didn't know how to unstrap the tires, so I called Uhaul Dispatch to send a driver to help. Suddenly some guy came over and was quite decent given he worked with the nasty guy. They took over the truck from the parking lot and the nasty guy later charged me for a dolly I never got (I told the guy who assisted it was never received), charged me a cleaning fee and a fuel surcharge. I think it was like one tickmark different than how I got it. Since I self-dispatched, I have photos of how I picked it up. This place shouldn't be an approved Uhaul dealer.

Esther S. le

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Le client n'a pas laissé de commentaire.

Leann A. le

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Le client n'a pas laissé de commentaire.

Eddie S. le

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Le client n'a pas laissé de commentaire.

Antoine C. le

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Le client n'a pas laissé de commentaire.

howard B. le

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Le client n'a pas laissé de commentaire.

David D. le

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Truck was the dirtiest I’ve ever rented. Cup holders sticky and dirty. Cigarette butts left in the ashtray. I thought you were not allowed to smoke in a U-Haul. The back of the truck was dirty and had pieces of broken furniture in it from the last person that rented it. The staff was extremely rude and used profanity to describe everything. Will not return.

Russell L. le

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Don't tell costumer to do all this transacting with a smart phone if the rental place is going to rudely snap at at you and say, "You have to come inside if we're open". I would have If i was told on my reservation confirmation. When I returned to drop off the vehicle, I had to wait, no lie, over 15 minutes just to be checked out.

Monica S. le

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Le client n'a pas laissé de commentaire.