Évaluations des clients Doraville Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Doraville Self Storage

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Antonio H. le

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Thanks so mach

Albert T. le

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I could not have asked for better customer service. Very friendly and very polite. I will come back here for any future U-Haul needs.

Zenette S. le

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Le client n'a pas laissé de commentaire.

Lisa N. le

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I was extremely pleased with the employees at the location. They were so nice and so helpful on what is usually a pretty crappy day. I mean, who likes moving? Thank you for a job well done!

David H. le

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Dj is excellent at customer service . I was having a bad day before I walked in. After I left I was in in a much better mood because of DJs customer service.

Silvia J. le

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Le client n'a pas laissé de commentaire.

James Z. le

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manager there is great, friendly and helpful. good guy!

Mike C. le

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Staff was very friendly and helpful. Checkout was fast.

Margaret T. le

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Manager DJ was so helpful, very pleasant experience.

Erica M. le

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The Doraville location was great; however, I had to drive 20 miles to rent a truck since my original location allowed the renter before me to extend their rental into my rental period. A huge inconvenience for me, but the employee at Doraville was cleverly helpful and kind.

Jeannie H. le

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Le client n'a pas laissé de commentaire.

Sherry J. le

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N/A

Nakiya F. le

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Did a self service pick up.... and there was no key.

TIKIA D. le

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The lady that check us in was nice pleasant and very welcoming

DANIEL G. le

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Nicole was very accommodating. Thank you for the no-hassle service.

Patrcica K. le

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This was my first time using this location. I was very pleased with the service Nicole provided. I told her I use to use a Cobb county location but now live in her area and was looking forward to a good relationship with her as I had in Cobb. She was very receptive. Thank you.

phani C. le

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Le client n'a pas laissé de commentaire.

christina C. le

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Getting a Uhaul last minute at the beginning of the month can be hard, You all made it so easy! Thanks

David W. le

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What a terrible experience! Less than two hours before the pickup I had scheduled and confirmed days in advance, I was told the van had been moved to another town over. In addition to have to scramble my plans (on a four hour rental, there isn't much wiggle room for pickup/delivery/movers/etc.) I had to spend the time to go to the new location and back which also put more miles on the van! And since I get charged a mileage rate, how convenient for UHaul to get an extra $10 on the rental. Seems like an underhanded bait and switch, especially since the short notice basically left me with no other viable option for my situation. As it was, I missed planned Saturday evening activities with my wife and kids since I had to take the van back to the next city over and make my way back in traffic. Additionally, I was told that if I returned the van with more than 1/4 tank of gas I'd get a $12 credit. I put gas in it and returned it with the tank 3/8 full but I did not get the credit. More bait and switch!

DON O. le

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I cancelled the storage reservation

william H. le

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I made a reservation at the U-haul on Shallowford Rd location in Dunwoody, Ga. Whe I arrived the clerk advised me that I couldn’t have the van for two days as I had reserved but only one day. She was beyond rude! The most unprofessional individual I have ever dealt with. I insisted on speaking to the manager , so she called her on the phone and then handed me the phone. The manager then arranged for me to get a van at another location in Doraville Ga. I thinner they should have given me the van that was there ready to go and then arranged to get the van in Doraville that was scheduled to be picked up in Dunwoody the following da.. Terrible service. terrible Public Relations!,!!!!!! I have used U-Haul many times! NEVER AGAIN !

Reginald S. le

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:-)

Mauria N. le

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Le client n'a pas laissé de commentaire.

Deairreus P. le

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Le client n'a pas laissé de commentaire.

Andrea F. le

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Nicole was great, and the van did its job.

Rosie P. le

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Katherine was very professional, helpful, and efficient!

Kevin C. le

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Most was good. The rep was good. Lack of parking was the problem. No lot, cant park by the red lines, leaving one place to park a quarter mile down the rd.

Hector G. le

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Le client n'a pas laissé de commentaire.

jonaie R. le

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Le client n'a pas laissé de commentaire.

Quentavius A. le

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The system wouldn’t accept my debit card, but it accepted my prepaid card. I had to put down $100 as a result; sort of an inconvenience.

Anthony D. le

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Le client n'a pas laissé de commentaire.

Deane M. le

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Catherine & Diana were so very helpful and a pleasure to work with.

Yesenia C. le

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Le client n'a pas laissé de commentaire.

Ivan W. le

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relief manager screwed up reservation

ANGELA G. le

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I apologize for not calling to make you aware that i move my items from the storage but I've been busy and it slipped my mind. I'm satisfied with the service received at your storage unit. I will use.