Customer Reviews for Double G Collision Clinic
(Concessionnaire U-Haul dans le voisinage)

116 évaluations

105 Miner Wy   Shullsburg, WI 53586

(608) 965-4987

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 7/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(608) 965-4987

105 Miner Wy
Shullsburg, WI 53586

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 7/4/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Benjamin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
5

Larry is very friendly and extremely efficient. Great experience

GARY S. 
Évaluation :
5

Larry is great. I rent from him all the time.

Matthew S. 
Évaluation :
1

Be on time and have product ready and not cost the customer a full day of move also was told that I would get 400 miles and never received any

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tony C. 
Évaluation :
5

Don't change anything at Double G. They were fantastic! The process of trying to secure the right size trailer is very confusing however. I successfully reserved a trailer in one location only to have an agent call and say it's not available there. That was an inconvenience.

Lyle K. 
Évaluation :
3

When you tell a customer something stick to it!

Janann G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra C. 
Évaluation :
5

Nothing, The 'drop off' went very smoothly and Larry was very helpful and professional. Rating: A+++.

GARY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremiah D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Max P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOAH S. 
Évaluation :
5

Larry was very nice and helpful.

Heather L. 
Évaluation :
5

One of the staff very kindly emailed me to let know there was a padlock left in the truck (belonged to uhaul) but said I could come back to retrieve if it was mine. They seem very kind and helpful there.

Alex A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

Nothing Larry is the best U-Haul station I have ever used.

Matthew S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steve B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morgan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorrie R. 
Évaluation :
3

did not explain charges prior to charging my Credit Card . Was caught off guard on the cost charged when I had previously been led to believe I would be charged a daily rate from rep at UHaul and by what I read on your site. I was charged about 6x the daily rate for one way . Had i been informed correctly I could have made different choices before driving up 700 miles and than renting . And 2 hrs into my travels the running lights shorted out putting me at great risk of being hit by hit by other drivers . No running lights after dark is dangerous . I had to travel 300 plus miles with no lights . I wasn't a where of any road service by U Haul because I wasn't informed about that either . I could not wait for any if I had since I was on a schedule . Bad enough I incurred extra expense by having to stop at a Motel that wasn't budgeted for . Nor was the over priced charges budgeted for either . I expected and planned for 2 days rental of about $35 x 2 plus tax and insurance . And maybe a deposit til I turned in the Dolly . I expect to get a call and have a resolution offered on the charges . I feel I was railroaded by at least $100 dollars and I should receive a refund on my credit card . Maybe more since your equipment put my safety at risk . This is not the first time traveling thru many states that I have had electrical issues with you rental equipment .

JAMES E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew S. 
Évaluation :
5

He did a great job. He hooked up the trailer cor me and was very helpful.

Carla D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick K. 
Évaluation :
3

This location should not be a pick-up point for non-local rentals.

Jonathan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARLINGTON S. 
Évaluation :
5

I know that you're busy but I had to drive from northern Illinois to pick up the truck a day early. It cost me extra for gas in my vehicle. Other than that all was well.

mike M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiffany K. 
Évaluation :
5

The service was very good and I did not have any problems. I wod recommend them again!!

John S. 
Évaluation :
1

The location itself is ok but corporate office are garbage and a bunch of lying sack of liers. Told me that I was guaranteed a truck, which I reserved a month ahead. I called them two days and a day before my pick up and was told that the truck is guaranteed but when I got there, there was only one uhaul truck left, and there was me and a lady waiting for it. I reserved the truck a month ago and the lady reserved a few days ago. She called the corporate office crying and all and eventually got the uhaul. I believe she knows that person from uhaul office. Anyways, the truck that was mine was given to her, and I was sent to another location 30 minutes away. They said that they had switched me to that location and that switched happened after she called corporate which was the time when I was already there to pick it up. What's the point of reserving a uhaul a month advance if they are going to just give your truck away like that to someone who reserved theirs a few days ago? Anyways, uhaul sent me to another site 30 mins away to pick up another truck and said they would reimburse me $50 for not being able to give me that truck. It was their mistake and yet after the bill, I was still charged the full price. Therefore, uhaul is a lying sack of shit company. Worst company ever. Again location is good, but corporate office are assholes.

Kong Meng L. 
Évaluation :
5

We were very disappointed that when we made the reservation, it seemed the requested location in Platteville had a 10' truck. Then, when we got the email, it said it was a 20 minute drive to pick up the truck. So it wasn't ideal to have to find someone else to drive the car back AND pay for the gas to drive our car back and forth as well as the gas for the truck to drive back to Platteville.

Thomas S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Scott C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY H. 
Évaluation :
5

Great equipment.

Thomas B. 
Évaluation :
5

Double G Collision are very accommodating, we have rented before from Double G and the reason we went back was because he was great!! There is no improvements that need to be done here. Thank you Double G

patrick S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rachel S. 
Évaluation :
5

Equipment was clean, but vehicle had blow-out on interior drive side tire. Caused damage to exhaust system. Cargo hold of vehicle leaked and rain water got in and damaged box holding computer towers.

Jesse P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa M. 
Évaluation :
5

I went through the new process of picking up my U-Haul via App. It seems that a few things might have gotten mixed up and it was a little hard to get things picked up. My contract was for one truck when it did not have the keys in it. Also when I went to pick up my truck I was not able to go through the App on my phone to pick it up. I am not sure if that was partly due to the fact that I picked my truck up after 7am and for some reason system locked me out or if the contract was just never uploaded to my account. Even though I had to call the 1800 number several times to get my rental I would say if it was not for the small hiccups and issues it was an overall great experience. If things can be a little more organized and have everything on your account so I could have just signed in, completed the contract I think this a great move for U-Haul. To me makes things so much easier, but customer service was so helpful and polite and I fell they took the issues I was having to heart. Everyone I talked to was very understanding and tried to help me get things taken care of so I could get going. Please feel free to contact me if you would like to talk about my issues and concerns about the rental of the U-Haul this past weekend. I am willing to give more detail if needed, and help get this new check in and return of a U-Haul via U-Haul App. Thanks, Matt McLennan

Matt M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bill W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morgan M. 
Évaluation :
5

Larry was very a accommodating, was easy to talked to and I thought he went out of his way to assist us

Margaret S. 
Évaluation :
4

Very uncomfortable trucks to drive a long time.

JOHN A. 
Évaluation :
3

Larry, the manager is very accommodating and friendly.

Mark K. 
Évaluation :
2

Do your scheduling prior to the day before the pickup. I scheduled the pickup more than 30 days prior, I found out the day before that I had to drive 150 miles round trip to get the trailer. I was less than delighted. In my opinion, prior reserving should be rewarded with closer pickup. The client should also be advised that he or she may be required to travel to get their equipment. I will be seeking another vender if the need arises for a trailer.

Jerry M. 
Évaluation :
5

My experience was excellent. The owner bent over backwards to accommodate my needs.

KATHY M. 
Évaluation :
5

Wish we could have had the location we wanted closer to home but this place was great. Twice we have called mineral point twice we have been given excuses.

Verna B. 
Évaluation :
5

You couldn't do any better at this location. Fast, friendly service.

TAD D. 
Évaluation :
5

Professional, helpful, friendly. An outstanding uhaul location. A+++++!!

Geoffrey B. 
Évaluation :
5

Awesome service, called on day needed, no problems, no hassle. Double g collision clinic, hands down excellent job!

BRENT R. 
Évaluation :
5

Excellent service à la clientèle. Helpful and professional. Best possible uhaul experience. A plus!

GEOFFREY B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CALEB M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEVE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLEN O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEBBIE R. 
Évaluation :
5

everything good

HARRY B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JERRY A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARLINGTON S. 
Évaluation :
5

Nothing that I can think of. Everything was exceptional!

SHAWN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN M. 
Évaluation :
5

super helpful, friendly, kind and professional

JENNIFER T. 
Évaluation :
5

The only real issue I had was no cruise control. You had delay wipers but no cruise control.

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hyunseok L. 
Évaluation :
3

I have to drive 2 hours to pick up my truck. Not a fine drive. When I arrive there, the dealer is closed and I have no cell phone signal there.

DABIN D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEVE B. 
Évaluation :
5

Extremely helpful in getting trailer hooked up and the loading of our motorcycle. Trailer worked perfect for our needs !

KATHY A. 
Évaluation :
5

They were fantastically helpful. I just can't say enough about how they went beyond the call of duty to help us out. I strongly recommend them!

DAVID R. 
Évaluation :
4

I had a good experience renting this vehicle. No complaints.

WAYNE B. 
Évaluation :
5

Really need a jack on the trailer. Very difficult to hook up by yourself. Very hitch heavy.

Lafayette Count L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve N. 
Évaluation :
5

very good service - thank you

JOHN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlington S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

VALERIE R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JALYSA T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIM C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY K. 
Évaluation :
5

I've recommended it already. I'm so glad I know about this company.

DIANE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEGGY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC P. 
Évaluation :
5

I would rec. this location to anyone need this type of ser.

CATHERINE S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRIS J. 
Évaluation :
2

Have people around during normal business hours

josh N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDALL E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michell S. 
Évaluation :
5

you can give the address of the drop off destination so we dont have to stop and ask for help.

DAN H. 
Évaluation :
4

At the end of the tripp after we unloaded truck in Apple River, Friday 6/22/2012 about 7:00 PM I could not find my map for driving directions to the drop off location in Shullsburg, Wi. I called UHAUL assistance number 800-528-0355 ext 3 and talked to Deedra (174) asking her to help me with the directions from Apple River to Shullsburg, Wi (about 17 mi. drive distance). I told her that I'm not familiar with the area and need her help because I could not find my map to the "drop-off" location, she told me that she will not help me with this and my only alternative was to buy my own map. I asked her for help because I could not buy map any where here in the middle of the farm fields; the closest gas station or store was 20 miles away, but she told me that this was not her job. Finally we fumble trough this ordeal asking various peoples for directions, arriving at Shullsburg arround 9:00 PM; That is why I will not use UHAUL any more, and will not reccomend your company to any one else; If we can not count on your help in times like this, what good is rest of your "almost perfect service". There is plenty of other companies "WHO CARE" Thanks Andrew Gil

ANDREW G. 
Évaluation :
4

The truck was clean and well maintained except for one thing. The truck made a loud sound when you turned to the left. We only had a 16 mile round trip for the move, so didn't bother us too much, but if someone was taking this truck on a long move they may run into problems with it.

Dan W. 
Non les évaluations ont été soumises pour cet établissement.

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