Évaluations des clients Double Js

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Double Js

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Larry D. le

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New management

Tina A. le

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Le client n'a pas laissé de commentaire.

Terry P. le

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Le client n'a pas laissé de commentaire.

Jessica K. le

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When i picked up the equipment rep stated that my reservation was for another time. Waited about 10 mins for him to check the truck or so then another 10 for him to actually start the reservation. Rep wasn’t friendly at all

Nikia G. le

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Le client n'a pas laissé de commentaire.

YVONNE O. le

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Nothing! They were ready for me when l got there.

Deidrea K. le

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above and beyond great customer service

douglass C. le

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Le client n'a pas laissé de commentaire.

Nikia G. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Le client n'a pas laissé de commentaire.

latasha C. le

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Le client n'a pas laissé de commentaire.

Christopher P. le

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Le client n'a pas laissé de commentaire.

deidrus W. le

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Le client n'a pas laissé de commentaire.

Lou N. le

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The man at the store who did the checkout was fabulous, courteous, and very helpful. However there was an issue with my reservation that delayed us about an hour and customer service (on the phone) was extremely slow, i was transferred all over, and everyone i spoke to seemed like it was their first day on the job. but truly it was uhaul customer service that was lacking, the man at the location did his job perfectly and was able to correct the error made on my reservation.

Tina A. le

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This location should have access to all sizes in trucks. My company is in event planning and we rent from this location at least 1-2 times per month. Depending on the size of the event that is the size in trucks that we rent for 1-3 days. We trust and rely on this company and is working to build a relationship with them. With our busy schedules, and limited staff, we really don't have time running all over the city securing trucks. Once we establish a relationship with a particular company, we want to stay there. Thank you.

James R. le

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Le client n'a pas laissé de commentaire.

Brandi F. le

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I use Uhaul alot for over ten years now. This has to be the worst one I have ever been to! I waited over thirty minutes before I was told go to the corner store to get the truck. The gas meter didn't match the contract! When bringing the truck back there wasn't anyone available to speak with but a teenager who probably can't drive!

Paul C. le

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The address isn't the correct location to speak to the point person. the address needs to be updated.

andrea M. le

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Le client n'a pas laissé de commentaire.

shirley H. le

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I've started with this location 2 days before returning back for a 2nd time. This location was excellent in placing my reservation to another store (30 N. Pulaski) for a larger truck. When we went to 30 N. Pulaski there was a padlock on the door, so we returned back to Pj's Beauty & Barber Salon to get a smaller truck which required 2 moves instead of 1 complete load. But, I'm thankful that Pj's Beauty and Barber Salon was able to help in providing a truck.

Alicis M. le

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The young man James was very polite and easy to work with. I enjoyed doing business with him and look forward to it again, if needed, in the future. ;)

Michael D. le

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Great service!

willie G. le

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very curtesy and helpful with information

venita A. le

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Everything was great. With great hospitality from attendant...

TAIWANA M. le

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I really didn’t Expected the amount of was giving kind of unsatisfied with the miles charged and putting gas back and holding money on my card. Putting gas back is ok but charging for miles I just think that is a little to much to rent.

Ashanti D. le

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Le client n'a pas laissé de commentaire.

Noe R. le

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Le client n'a pas laissé de commentaire.

Tina A. le

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Le client n'a pas laissé de commentaire.

brandon B. le

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Very satisfied

Heather A. le

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I showed up and this dealer had no one there to handle the rental. It was given to me 30 minutes late. They had no supplies I paid for - no furniture dolly or pads. When I got into the truck the gas tank was empty. The side mirror was also completely shattered. I had to pay my movers for an extra hour because the dealer gave me the truck late, and the movers had no dolly to work with.

Casey M. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

tracy B. le

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No complaints EXCELLENT CUSTOMER SERVICE

Rachith T. le

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Le client n'a pas laissé de commentaire.