Customer Reviews for Double Store
(U-Haul Neighborhood Dealer)

72 évaluations

2678 Topsail Rd   Conception Bay South, NL A1W4A9

(709) 834-1112

Heures d’ouverture

  • Mon-Fri: 9 am–8:30 pm
  • Sat: 12 pm–8:30 pm
  • Sun: 12 pm–7:30 pm

Services dans cet établissement :

Pour nous contacter

(709) 834-1112

2678 Topsail Rd
Conception Bay South, NL A1W4A9

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–8:30 pm
  • Sat: 12 pm–8:30 pm
  • Sun: 12 pm–7:30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Very good service.

Rex H 
Évaluation :
5

I was supposed to get charged 81 dollars and ended up getting charged 102$ even though my mileage was less than the mileage i expected i was going to cover.

SOLIMAN T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zeri F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thompson F 
Évaluation :
1

Would not recommend this location. Uhaul vehicle was damaged all over, passenger mirror was broken with huge piece missing, blankets missing from the bag and I was charge for. Charged me for 2 blankets when I didn't even use them as I never rented them. Man said there should be six in the bag and there was only 3. So charged me for 2. I called back to tell him I never used them, did not break any seals to access them and he said to call uhaul and hung up on me. Very poor customer service and I'll go else where for next rental.

Jeff P 
Évaluation :
5

My poor comment has nothing to do with the location that I finally found a truck . It's due to a location close to me promising me a truck , and when moving day came the truck wasn't Available. I wasted hours looking around for another truck , that was a hour away from where I live . To be honest , the only reason that I would ever use uhaul again is because there is not any other options around where I live . It was a terrible uhaul experience.

brian p 
Évaluation :
2

Le client n'a pas laissé de commentaire.

sandra p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sean Q 
Évaluation :
3

Le client n'a pas laissé de commentaire.

annmarie q 
Évaluation :
4

The side mirror's were seized with rust. Could not adjust to my sighting which made it difficult for backing up. Besides from that everything was pretty good. $19,99 and I paid $114.00, plus $35 gas after I dropped it off. My first time renting a u haul.

Tracy S 
Évaluation :
5

Fantastic staff. Helped me with the reservation process so that I could obtain a rental vehicle quickly. Fast, friendly and efficient staff.

Steven H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Filler-Aubin D 
Évaluation :
3

To start, my vehicle pickup was at 10am and the carrier called me at 930am asking if I could switch my pickup to noon, which I could not do as I already had all arrangements made with helpers. Once I asked for another vehicle at another location, he advised I could conduct pickup at agreed time. The vehicle was also very dirty and needed a good detailing. The gentleman I dealt with at the pickup location was very nice and friendly and quite helpful.

donna e 
Évaluation :
5

All good with me. Excellent service at that location at the double store in Manuels. That are excellent, friendly, professional and I look forward to going there if and when I need a u haul.

Gary E 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ALEXANDER T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tom v 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Crystal J 
Évaluation :
1

I should of been able to drop it off to the nearest uhaul location. It was a.very poor service and i would not recommend it to anyone. The representative could not communicate very well. English as a second language. When i called back about a question she said to only y call her and not the company. Not well organized d and the location itself was not kept up at all Very dissatisfied

Angela B 
Évaluation :
5

Great service

JANET P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

smith a 
Évaluation :
5

Good service

wayne n 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick F 
Évaluation :
5

Continue with your excellent customer service

loretta c 
Évaluation :
1

The unit was covered in ice and snow and the fuel tank was empty

Tom C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mike s 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul S 
Évaluation :
5

Excellent service , quick process , well maintained equipment . Merci

ian b 
Évaluation :
4

Great customer service and the rental was available for me at the time of pickup.

Sean B 
Évaluation :
2

Have equipment ready

Thomas O 
Évaluation :
5

I thought it was excellent.

angela e 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Val D 
Évaluation :
1

- Owner spent ~30 minutes trying to find keys for Uhaul, store was very disorganized - The cab and back of the truck were not swept clean - The owner could not explain the additional charges and the Halifax office had to be contacted

Jennifer J 
Évaluation :
3

I booked a 15 ft truck and when I arrived there wasn't one available so I ended up with a 10ft truck .

Fronie S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deanne K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vincent r 
Évaluation :
5

Very friendly and courteous Uhaul team there!

Guy J 
Évaluation :
1

The vendor, at first, did not want to release the vehicle to me because I was taking it out-of-province and leaving it there. He wanted the vehicle to stay in the area for local rentals. Apparently he had to be told by "head office" that I was supposed to pick up the vehicle there. This was very stressful for me, as I wasn't sure that I would be able to begin my travel plans on time.

Doug S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherry H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

perry p 
Évaluation :
5

The gentleman who we spoke to at this location was very helpful and gave us the best customer service we've ever had at uhaul. Special thank you to him for helping us on pick up day for our rental.

Danielle W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
1

Your customer service team changed my reservation to this location (and to a smaller truck). It is far from the city and has no signage that it is a U-Haul pick up location. The inside of the store is filthy and chaotic. The truck was also not clean. The extra distance and smaller truck made for a very long day and cost me financially by having to drive the truck further and make an extra trip during the day due it its smaller size. To make matters more stressful, the location began repeatedly calling asking for the truck to be returned earlier for the next customers. Absolutely awful service all round. That was my final U-Haul.

David K 
Évaluation :
5

Nothing great service

Colin F 
Évaluation :
3

No windshield washer fluid, wasn’t swept of from last use.

Gary S 
Évaluation :
3

I was told that I would need 3/4 of a tank of gas to get to my destination. I gassed up accordingly. It only took half a tank. I put 50 litres too much in the tank. With todays prices, that's $107. I will be expecting a refund.

henry f 
Évaluation :
5

The corner store owners were very accommodating and pleasant to deal with. We will definitely recommend and use again if needed.

guy d 
Évaluation :
4

My truck was clean BUT it smelled of Marijuana. Made me very sick to my stomach but the rest of the truck was A+, I bought it back clean as well.

Jason H 
Évaluation :
5

We were treated well by knowledgeable personnel.

Judy W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy r 
Évaluation :
5

I really enjoyed my experience with Double Store, CBS, NL Uhaul They were so kind and professional I will always use this location.

Christa B 
Évaluation :
1

Picked up the truck with an empty tank and had to go get gas in it first before I could use it. Had to bring back on an empty tank and not knowing if I was gonna run out of gas before I got to the gas station.

Darrin T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhenda S 
Évaluation :
5

Fast friendly service at this location. I would recommend this to anyone needing a rental truck.

Trevor F 
Évaluation :
1

The location was very disorganized. I paid for 12 furniture pads, only received 4 unwrapped pads. There was litter from previous renter on dash. The parking lot was not cleared. Eventhough I did everything online in advance I had to redo everything in person. The fuel level reading at pickup time was recorded slightly higher than actual so I was charged an extra 8 L upon return. Now I have been billed twice and will need to contact u-haul to sort out the mess. Very disappointing overall.

Donald B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Darren N 
Évaluation :
2

Store was closed and owner wasnt present despite during posted open hours. Pickup for vehicle was almost 30 mins after scheduled time. Did not have any extra UHaul equipment like the furniture dolly we needed and reserved on website. Everything was smooted out in the end but overall not great UHaul experience

morrison w 
Évaluation :
5

Have person in charge to do a walk about the vehicle with customer before they leave. Check the mileage, gas & any dents that are on vehicle etc.

Tom C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ELIZABETH A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis B 
Évaluation :
3

The truck was wet on the inside and smelled like fish from the last user. All my furniture therefore now smells like fish. Will never use a uhaul again without checking the inside before I leave.

Dustin N 
Évaluation :
5

Great location right in my neighbourhood so easy and convenient

BONITA M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS J 
Non les évaluations ont été soumises pour cet établissement.

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