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Dover is one of the best business men in town. He always goes out of his way to put his customers first and to make sure every transaction is the best! âââââ
Couldn't have been a better experience. Everything went smoothly. 15' truck drove like a car. Easy loading and unloading.
Truck was not to the correct fill level when picked up according to contract. The agent did not change when I pointed it out and said just let them know when you drop it off. Also the time it took to get the truck paperwork done was too long. It should be printed and ready to go when picking up. The gentleman who worked there was real nice.
Very helpful very considerate nice to deal with well recommended
It ended up pouring rain the day i had to move and the uhaul got stuck pretty bad. When i called the uhaul number for help the agent was awesome and it was excellent customer service but for me to get pulled 2 feet to the right with one of the tow companies uhaul deals with it was going to cost 250.00 and was over an hour away!! I would suggest adding more local towing options for people that arent so expensive. I ended up calling Waldrop Wreckers in stevenson alabama and he was there within 30 minutes and only charged 55.00.
Check equipment (tow) had defect. Truck ran great!
Dont advertize a trailer for 19.99 and charge $93. Lil overpriced for an intown move.
Great service, very accommodating personnel.
Renting from Mark Dover is an excellent experience. He is very courteous and makes sure you have everything you need. I would do business with them in the future.
Super helpful & friendly. I will drive the 50 miles from Huntsville anytime for the great service from Dover motor co. They are my first choice in a u haul company.
no one was there, had to call them and wait over an hour. Also had reserved a dolly, they didnt have one!!!
I paid for two days usage, but according to the drop off location if you take the truck back one day early you just lose the second day you have paid for. I say, there should be a refund.
Great people! Very helpful and friendly. I would highly recommend Dover Motors!
They called me stating they couldn't meet my the time on my reservation (4pm) because they had training class in Huntsville...so they asked me to pick it up early that morning (8am)I asked would I be charged extra cuz I couldn't return it til Thursday at 4pm (per the reservation) and they said 'no'. When I went to the place to pick-up the truck - th guy was very rude - very unfriendly. When I went to take the truck back in East Ridge the next day - they wanted to charge me an exra day - cause the time on the reservation said Thursday at 11pm instead of 4pm. I explained to the Manager at the East Ridge location - and he said he wouldn't charge me.
