I indicated to two of your employee contacts that the truck was going to be left at the nearby Dutchtown St. Louis location but this was not entered by those two sources. The result: I was forced to move the truck miles away from the convenient site I wanted with an extra hour of my time which made a LONG day that much longer.GERALD P.
Customer Reviews for Dowling Auto Body
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saint Louis, MO 63125
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 5h pm
- Sam - dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Couldn't get the online code to open the truck. Had to call in and get it(20 min phone call).Nothing I paid for or ordered was in the truck so I called again(another 20 min phone call) Was sent to two separate locations for the things I ordered and neither had any of it. Had to call to let them know not to bill me for the mileage and the gas that was wasted on those two trips(another 20 min phone call)I wasted 2 extra hours while people waited at my house to help me move. Terrible experience. My an already stressful day beyond stressful.John M.
Le client n'a pas laissé de commentaire.LARRY H.
Le client n'a pas laissé de commentaire.GERONIMO A.
Changed the location and then changed the order, and did not include a dolly, when initially orderedArham H.
Le client n'a pas laissé de commentaire.Corina E.
I had a reservation at 12:30 but the person who did the rental was not there at the time so i had to wait.NICHOLAS S.
Shit took an extra 20 minutes to get my truck. Eat dirt.Liam K.
My truck was to be picked up on Big Bend Road in Ballwin, MO. I received no call the day before pick up, even though I reached out to the store. When I arrived there was no truck. I had to the Lemay Ferry Road location which was 25 miles out of the way. Location was a closed auto body shop. It was on a busy street and the process to upload pictures, driver's license etc. was challenging and cumbersome to do in a strange location on a busy street. The staff at the Big Bend/Ballwin location were indifferent to the situation and not at all helpful and truly did not care about my situation. Plan to rent Ryder trucks in the future.Susan M.
Le client n'a pas laissé de commentaire.PAUL M.
Location closed over the weekend and no access to any drop-off box for uhaul keys Much more difficult to drop off if the keys can only be brought in during business hoursBRIAN T.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.Brent S.
Nothing everything was a breeze and quick.Debra Q.
Longer hoursKevin C.