Better customer customer service . The workers there are not friendly. There is no parking . We got a truck with no dolly and the truck did not have a lot of gas when we got it. The other guy that works in the gas station was making food inside of the building. This place is a messJOAQUIN V.
Customer Reviews for Down Town Globe Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Los Angeles, CA 90017
(76 Unocal on 6th and Witmer st)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : 9h am à 2h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Dureen T.
There's no wait. Service is quickEMILH S.
Accept Cash. I Previously Visited This Location Without My Credit Card And 200 Bucks In Wallet And Was Denied Service.AMOS R.
Fix your website so reservations reflect correct purchase. It took 6 hours of my time to ensure my reservation was correct (calls, hold time, transfer calls, speaking to customer service 3x, editing my reservation over and over, etcâ€¦). The computer never reflected the correct pick up and I was unable to purchase boxes online. I have been a uhaul customer for years and never had such a difficult time ensuring that I really had a truck reserved. Not sure I will return.Kimberley E.
Le client n'a pas laissé de commentaire.vanessa C.
Le client n'a pas laissé de commentaire.REZA M.
Le client n'a pas laissé de commentaire.Luis H.
Fast and easy serviceDUILIA S.
Excellent service à la clientèle. Helpful, knowledgeable. Easy processJASON B.
Tony and Guillermo are always amazing and helpful! Five stars.JOHN H.
Dirty and disorganized place.SAEID A.
Pick up truck was dirty, it wasn't managed. Especially, the staff was unfriendly.Youngbok L.
The transaction change from self service to having to visit the store owner. Quick transaction but was unaware why it changedJEREMY C.
I was spoken to EXTREMELY rudely by a Bruce over the phone. When I was only calling because I was sent a message that said I needed to call the store to confirm. However, a gentleman at the shop made up for it by being VERY nice! Bruce needs to change his attitude though. I was nice the entire time I was on the phone with him and he never apologized for being so rude when he finally came to the realization that he was wrong.Vincent H.
Le client n'a pas laissé de commentaire.JASON K.
Le client n'a pas laissé de commentaire.NAHID K.
Le client n'a pas laissé de commentaire.Keisha G.
Tony and Guillermo provides top of line customer serviceAbraham Y.
Person at counter made me accept condition of truck before actually being able to inspect the truck and said that online check in does not work with their system and they have to do the check in on their system. Furniture dollys we're not available even though I had them reserved for my trip.Michael J.
Le client n'a pas laissé de commentaire.ALMA O.
Online couldn't change the drop off so I called to a representative and they told me that I can deliver the truck in any u-haul and for my surprise I couldn't so I had to drive all the way back just to o delivery it and or course was charged for those 30 extra miles.Luis R.
Le client n'a pas laissé de commentaire.BRIAN N.
Best place to rent they make it happen !!Leidy S.
Clean, brand new trucksHaldan P.
Le client n'a pas laissé de commentaire.JOSE R.
Awesome service from tonyNELSON O.
Le client n'a pas laissé de commentaire.RAYMOND D.
The person in charge has not respect for woman, he didn't even respect my reservation, and did a different one because he thinks he knows my house better than me. I even set a drop off location that he didn't respect and told me that it was already set ..and he set my drop of location as his location without telling me, I had to call U-haul customer service and they did a great job helping me. I recommend u-haul but not that location to pick it up.Juliana F.
Not very friendly owner and the truck was dirty.KOBI D.
Rude employee, truck air conditioning didn't work, truck was dirtyJONATHAN H.
Le client n'a pas laissé de commentaire.VICTOR L.
The attention is good, but the local must be clean.JOSE F.
This was the most disrespectful uhaul I ever been to. Do these people even speak English. Poor customer service. I will never go back to this place again.W G.
Felt super personable in a good way, was really helpful after 10 hours of moving all nightMAIREINZ M.
Le client n'a pas laissé de commentaire.Bienvenido Q.
I rent to this location very often and the person at the desk is always super nice and helpful!! Great location to go to... MerciPaul N.
I've been doing business with this location and I give them five star plus and I do motion pictures and television and I will drive all the way from Encino to come and see him and also from my house in hidden Hills because he's wonderful I recommend you and he's very professional thank you U-HaulDAVID D.
Nothing! Friendly, efficient service.ARLENE J.
Le client n'a pas laissé de commentaire.Kylie C.
App said I could pickup at this location at 8 but they don't open until 9. The manager still helped meMARY D.
customer service was abysmal all aroundBREANNE P.
Rude staff , truck was tagged in the window.DAVID G.
Le client n'a pas laissé de commentaire.Maya M.
I have to admit this is one of the best locations I've ever rented a U-Haul from gentlemen who owns it is absolutely the best person in the world really stand up guy aims to please and really helps out great energy. He made the rental seamless.EDUARDO Z.
Fantastic. Great guys, super helpfulNikeya B.
The customer service was amazing and the man was nice! Very well taken care off!JUDAH C.
Le client n'a pas laissé de commentaire.ESCOTT N.
The representative at the location was rude.Fabian F.
Le client n'a pas laissé de commentaire.Roger T.
Everything was very good and all the employees too thank you ðŸ™Pablo R.
Le client n'a pas laissé de commentaire.KOUROSH N.
Le client n'a pas laissé de commentaire.SHAWN R.
Le client n'a pas laissé de commentaire.Jonathan K.
Le client n'a pas laissé de commentaire.Jason K.
Le client n'a pas laissé de commentaire.CYNTHIA W.
Weirdos in the street bewareEli G.
Le client n'a pas laissé de commentaire.RICHARD R.
Very professionalKENNETH D.
Le client n'a pas laissé de commentaire.Lisa N.
Le client n'a pas laissé de commentaire.Juan G.
Nothing to change, excellent costumers serviceMATTHEW A.
AMAZING AMAZING. First rate, hands down, on this side of town. They make life easier as a business runner. Highly recommend... the very best.....ðŸŒˆroger M.
Le client n'a pas laissé de commentaire.LEIDY S.
Le client n'a pas laissé de commentaire.COURTNEY L.
Best in the westJacob B.
A+++++ customer serviceYOUNG T.
Excellent service easy and fast. This location is the best!JOHN W.
Le client n'a pas laissé de commentaire.JASON K.
I give them 10 Stars âï¸âï¸âï¸âï¸âï¸âï¸âï¸Alejandro D.
Grate service thank youElizabeth T.
Reserved a few items in my rental like dollies and furniture pads and I wasn't even notified that they were not available until I checked the cargo myself. And I have yet to see the charges taken off the bill.Kevin C.
Le client n'a pas laissé de commentaire.Christopher R.
They didn't have any of the non-truck items I had reserved and needed, including an appliance dolly and blankets. I had to drive miles to another location (which cost me money in extra mileage). They give their uhauls with only a quarter tank (both the person in front of me and me) so you have to fill up at their gas station. They also don't refund you anything for returning it with more than a quarter tank left.DANIEL B.
Le client n'a pas laissé de commentaire.DANIELLE M.
Best customer service!! Must get it!!Leidy daniela S.
Helpful staff. Had my reservation and no hassles.Blake T.
Very fast very efficient I will give it 10 starsAlejandro D.
Very clean well maintained truck with lots of options. Highly recommendedYOUNG T.
In getting the uhaul, we had a negative experience based on how the over counter person was handling us based on tone of voice and condescending attitude, this was our first time ever renting a uhaul and almost made us not go through with the rental. HOWEVER, in returning the uhaul rental, Guillermo was so pleasant and helpful! He answered any questions and was able to problem solve and support our needs as we returned the uhaul. Thanks to him, i have recommended this location to others and recommended to ask for guillermo to assist. Merci.JOSE C.
They charged me for 33 miles, but I really did 6 miles, that a ripoffyapi D.
Quick and easy pickupAlejandro D.
Fast and professional - A++++ I would recommend this place to everyone!Daniel L.
Great costumer service..TERRILL H.
Great service, my favorite uhaul! Thank you Tony !PHILLIP C.
Test for the service if it was up to me I'd give them 10 starsAlejandro D.
Excellent service Good managementgorgui S.
Tony is the best on the biz!Jose C.
very good!JIA C.
Great all around !Derek L.
The man running it was very unprofessional at pickup and return. The truck had trash strewn around in the back and the gas was less than half a tank.Qalil I.
Employees polite and very accommodating.KENNETH G.
Clean the driver area there was trash left from the previous driverHenry W.
Customer service not the best. Location is dirtySHERYL G.
Le client n'a pas laissé de commentaire.SEUNG JUN S.
very dirty equipment, reserved a dolly but not available. the location closed at 2 pm even though my reservation was till 3pmKarl P.
The entire process of renting a cargo van was smooth and painless. The gentleman onsite was extremely helpful. I recommend this location and would use their services again without hesitation.Richard C.
Like this insult Location you are bad if I could I give it more than 10 starsAlejandro D.
When I made my reservation online, I had 2 insurance options: 10 $with small coverage or 0 $. I selected 0 $. After my move, I was charged 25 $for insurance. At no point was this told to me. This is a shady business practice.Robert S.