Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything went wonderfully and Michelle was excellent to deal with, could not have been nicer,
Dennis Day
dennis d
Évaluation :
5
Michelle and Shelby were exceptionally friendly and helpful during the entire process!
Jessica G
Évaluation :
5
Very friendly service!
MICHAEL P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anna M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin P
Évaluation :
5
Extremely courteous, informed and helpful staff! And a great locationI look forward to renting there again.
John D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas M
Évaluation :
5
Michelle was lovely to work with!
Amanda B
Évaluation :
5
Michelle is great. Over the top customer service. Highly recommend this location for any of your hauling needs!
James D
Évaluation :
5
the girls are the best ever, i am a lifer with mischelle and shelby. love them both.. 100 % plus thanks vill brown new britain pa
WILLIAM B
Évaluation :
5
Le client n'a pas laissé de commentaire.
JASON B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert H
Évaluation :
5
Everything was easy and efficient! Thank you all.
Rosa B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Noah A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicholas S
Évaluation :
5
Michelle is amazing! Super manager! Great first time experience, I will be back!
CURTIS V
Évaluation :
2
Rear tire pressure under 35 psi instead of 70.
David P
Évaluation :
5
Le client n'a pas laissé de commentaire.
LISAA T
Évaluation :
5
Le client n'a pas laissé de commentaire.
tony c
Évaluation :
5
Truck was clean and comfortable. Shelby and Michelle are both very friendly and helpful.
Karin L
Évaluation :
5
Le client n'a pas laissé de commentaire.
harold r
Évaluation :
5
Le client n'a pas laissé de commentaire.
john p
Évaluation :
5
Please mention the $5 Safe Trip to anyone renting a truck. It would have saved me $415! Michele was so friendly and helpful when picking up the truck.
Kimberly G
Évaluation :
5
The attendant was extremely polite and helpful. The equipment was in great shape and ready to go when I arrived.
Robert C
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARILYN A
Évaluation :
5
I was impressed with the efficiency and friendliness of the individual who filled my request for a 5x9 utility trailer. I would certainly recommend this location.
TERRANCE A
Évaluation :
5
There is no better than Doylestown Hideaway for storage and UHAUL needs. Great staff, great communication. Never an issue.
Glenn I
Évaluation :
4
We placed our original order for New Hope, Pa location (Melson’s) but last minute our reservation was transferred to a location 1/2 hour away.
melissa m
Évaluation :
5
Le client n'a pas laissé de commentaire.
WAYNE A
Évaluation :
5
Made my return of the trailer super easy quick and painless!
Skye H
Évaluation :
4
I really wish that speed bump was painted to stand out from the rest of the driveway up to the building! We have almost bottomed out several times as it blends in to the rest of the pavement and is difficult to see until you're right on top of it.
John M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donna H
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jackson H
Évaluation :
5
Driving the truck was easily adaptable. It felt just like driving my jeep wrangler. Everything was easily arranged and when I needed to extend the length of the use of the truck it was easy. I extended for another day that would've lead my contract to a drop off time of 12:15pm. The negative part of that was that I received a text message request if I could drop it off at 0930am because other people were going to be out of a truck. I do not think that if I am paying the money for the use of the truck the burden should've been put on me to drop the truck earlier than the time paid for. I think that a company should be prepared for extensions of service by customers and have trucks from alternate locations then brought to the facility for the next customer. Any life occurrence can happen, and mine was an extension of service needed.
Jessica N
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jim G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Helene G
|
Expérience générale
Évaluation :
5
Service was great. Friendly and helpful staff. Van was in excellent condition.
William H
Évaluation :
5
Large convenient location, where the property is well-maintained, and the staff is very professional, knowledgeable and courteous. Thank You Shelby and Michelle !
Dominick L
Évaluation :
5
I have dealt with many UHAUL places with my business. NO comparison with this branch. They are the best! Hands Down. In EVERY way. You have a great place/team at Doylestown Hideaway
Glenn I
|
Expérience générale
Évaluation :
5
Rented A Good Truck From A Professional Team With Shelby & Michelle. Thanks Ladies !
Dominick L
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ross S
Évaluation :
5
We have rented from this location several times. Equipment is always clean and ready to go when we get there. Great people to work with.
Dan B
Évaluation :
5
Top notch. Always.
TARY L
Évaluation :
5
So far not a thing! The folks at Doylestown Hideaway Storage are OUTSTANDING, and have made my rental experience an absolute BREEZE!!
Keep up the great work!!!
Robert B
Évaluation :
5
Michelle was very helpful with all aspects of the rental process. She was great.
linda f
Évaluation :
5
We drive out of our way to rent from this location. Michelle & Shelby make it happen--CONSISTENTLY
Tary L
Évaluation :
4
very friendly helpful people
STACIE S
Évaluation :
5
The truck was old with over 175k miles. The floor of the back of the truck was dirty so we had to be extra careful about covering it before placing anything on it that would get dirty. The truck also gave off a lot of smoke the first few miles of driving as if it was burning oil.
ROBERT S
Évaluation :
5
Le client n'a pas laissé de commentaire.
DARIN S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan P
Évaluation :
5
Perfect. Easy in, easy out. Very friendly service. Keep doing what you're doing.
RICHARD C
Évaluation :
5
Le client n'a pas laissé de commentaire.
ELBERT M
Évaluation :
5
Michelle was SO nice and accommodating. Outstanding customer service! Rented a 12 ft trailer and I couldn't have been happier with the entire experience. What a breeze. I will definitely rent from them again in a heartbeat. Thank you, Michelle!
Robert B
Évaluation :
5
Le client n'a pas laissé de commentaire.
James D
Évaluation :
5
When I made the reservation it was to pick up the truck at a different location. I did not receive any notification that the truck was going to be at this location. If it was sent by email - I am still going through my emails and have yet to see it. This information should have also been sent via TEXT as well.
Karine B
Évaluation :
5
Excellent friendly customer service. Equipment clean and in perfect condition.
Richard T
Évaluation :
5
Le client n'a pas laissé de commentaire.
Louis C
Évaluation :
5
Michelle was great to deal with. She texted me to confirm the night before, and when I arrived, the truck was warmed up and ready to go. I can't say enough about her attention to detail and would definitely use her again in the future.
Tony C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph F
Évaluation :
5
Thanks for assistance placing the trailer.
Sidney J
Évaluation :
5
This location is GREAT!!!
JOHN G
Évaluation :
5
Hideaway storage does a great job, we rent almost every week from them for our business.
Ryan P
Évaluation :
5
It's usually going to be a very stressful day when you have to rent a truck to move yourself or someone else. Renting from this location is always pleasant, always easy and always starts the day upbeat. Wouldn't, will not, go anyplace else.
John V
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ira H
Évaluation :
5
There’s nothing to improve when all was perfect customer service!!!
Dawn K
Évaluation :
5
Le client n'a pas laissé de commentaire.
William D
Évaluation :
5
Staff is the very best. I will return once a larger unit is available.
ANDREW B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David W
Évaluation :
5
They were very professional and courteous would definitely rent again. This was my second time.
Frank B
Évaluation :
5
Le client n'a pas laissé de commentaire.
logan b
Évaluation :
1
No attendant was there when I dropped off the truck. I just finished refueling to the level I picked the truck up to make sure I wasn't charged $5 a gallon. I still got a bill for $20,5 for 4 gallons of gas. I feel like I was ripped off for the 20 bucks and just for that I will never rent from UHaul. I have been a customer, on and off, for 20 years and feel that somebody misreading the fuel gage, on purpose, to take another $20 is just showing how contemptuous you are of your customers. So congratulations, you got 20 bucks and lost a customer.
steven s
Évaluation :
5
Very responsive quick check in and check great communications. Michelle was great.Pickup truck was in excellent condition
John A
Évaluation :
5
10/10
Hannah O
Évaluation :
5
Le client n'a pas laissé de commentaire.
William P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Arthur A
Évaluation :
5
The UHaul app didn’t work when I dropped off the truck.
Joseph G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa S
Évaluation :
5
The young woman that helped me was awesome
James D
Évaluation :
5
Michelle was AMAZING! After checking local inventory, she checked to see if anything that suited my needs was inbound from another location. She found one coming in and even contacted the other customer to ensure he'd be returning it on time, so I wouldn't be inconvenienced. She was very helpful and I will absolutely go back to her location for my next rental.
Jeffrey O
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stepffanie M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert B
Évaluation :
5
Michelle was very pleasant to deal with, and she was very helpful.
Eduardo R
Évaluation :
5
My experience was fantastic This is my second time dealing with Michelle. It went very well.
MICHAEL W
Évaluation :
5
This is my second time Renting from this location, manager, Michelle has helped me every step excellent service and communication ,
MICHAEL W
Évaluation :
5
I thought the process was quick and easy. The lady working the counter was courteous and friendly. Had a great experience.
douglas m
Évaluation :
4
Le client n'a pas laissé de commentaire.
Christine B
Évaluation :
5
I have only had excellent experiences in using the U-Haul facility in Doylestown, PA. Reserving a vehicle online was so convenient. One time, I had to cancel my reservation and it was immediately taken care of and the payment reimbursed. But today, I had to rent the cargo van and it was ready when I arrived, it was clean and ready to go, the receptionist was able to answer any questions and explain things completely. I had also ordered some mattress covers which I ended up not using and she reimbursed me right away. Very helpful and efficient! I would definitely use this U-Haul facility in Doylestown again and would definitely recommend it.
Elizabeth Y
Évaluation :
3
Cargo van stunk, therefore it was not pleasant to drive.
NORBERT O
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lauren V
Évaluation :
5
The girl that helped me was the best!
shelbi g
Évaluation :
5
Doylestown Hideaway Storage was very attentive when I reported the truck broke down on Interstate 95 north of Philadelphia.
Edwin H
Évaluation :
5
Le client n'a pas laissé de commentaire.
ELAINE H
Évaluation :
5
Just great service and a great attitude. Could not want anything more from a service company. AAA+++
John R
Évaluation :
5
Best rental experience! Always very helpful!
JUAN D
Évaluation :
5
This location is a gem, well stocked with various services (mainly trucks and trailers are my interest) and friendly and knowledgeable staff.
Michael P
Évaluation :
3
Le client n'a pas laissé de commentaire.
MARK B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas S
Évaluation :
5
Michelle was amazing throughout the entire time. She's awesome!
CHAD S
|
Expérience générale
Évaluation :
5
Super friendly helpful folks in the office. Super convenient clean space. Super all around. Thank you so much!
Kurt H
|
Réservation
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry G
|
Expérience générale
Évaluation :
5
Very peaceful and nice place to leave storage. I don't think I ever met another person there when getting in and out of my shed. I was a bit worried about possibly having damp issues, but after 4 plus years we never had a damp issue.
Christy M
|
Expérience générale
Évaluation :
5
Always a pleasure, thank you!
TOM C
|
Expérience générale
Évaluation :
5
Michelle is the best customer service person and U-Haul/storage manager I have ever met. She helped me when my schedule changed and never left me hanging. Top notch professional from start to finish and a very nice person who cares!
John C
|
Expérience générale
Évaluation :
5
Staff was very friendly and accommodating
Spencer B
|
Expérience générale
Évaluation :
5
Great staff. Absolutely helpful. I would use this facility again
Steven A
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT W
|
Expérience générale
Évaluation :
5
Highly recommend. Pain-free experience, clean, reasonably priced, awesome staff. I've used for multiple trailer rentals as well as storage needs and have absolutely no complaints. This place has the look and feel of a local neighborhood provider, which is so much better than dealing with the large corporate run places I've used in the past. This is my go-to place for any storage and truck/trailer rental needs I have going forward.
THOMAS F
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Denise R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lonny G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
dawn m
|
Expérience générale
Évaluation :
5
This was worst experience of my life! I would like my to speak about the fact I paid 113 in cash and NO federal income tax was take out. The lock to unit did not work it was frozen, no wd40 was offered! To sum this appropriately I would not let my dog stay at this facility! I would not ever recommend this facility.
Katherine G
|
Expérience générale
Évaluation :
5
Great to work with.
STASIA D
|
Expérience générale
Évaluation :
5
We were treated very well during years here with a storage unit and a trailer. We will miss the people at Hideawsy Storage!
Tobias M
|
Expérience générale
Évaluation :
5
Great facilities and staff
John G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARGOT J
|
Expérience générale
Évaluation :
5
GREAT staff, always super friendly and helpful - thank you!!
WARREN B
|
Expérience générale
Évaluation :
5
Very helpful and professional staff.
Keith V
|
Expérience générale
Évaluation :
5
Michelle the manager is AWESOME! Very helpful and great to deal with. My BIGGEST complaint is that after over 8 years of rental and receiving modest rental increases year-to-year, this year's renewal was an OVER 20 % INCREASE!! I am so sick of everywhere using "Covid" as an excuse to enact exorbitant price increase!! While they never specifically cited Covid as an excuse, this price increase was outrageous and inexcusable and tantamount to pure greed! We found a bigger, climate controlled unit for $20 less than what this facility enacted. Seems loyalty and prompt on-time payments are not honored or valued by this facility's owner!
JEANNE V
|
Expérience générale
Évaluation :
5
The staff was very knowledgeable about all my boxing and packing questions. They helped me load my car with boxes and even bought back my unused boxes. During such a stressful time as moving the staff was always accessible, understanding and friendly! Great experience!
Katie M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
HIDE A
|
Expérience générale
Évaluation :
5
I will continue using your facility for future storage. The convenience of your location from my son's school is great.
Alicia H
|
Expérience générale
Évaluation :
5
The staff are all very friendly and helpful. I really like the ease of going in and out of my storage unit. I would highly recommend this facility!
ELIZABETH K
|
Expérience générale
Évaluation :
5
Great place for boat/rv storage; easy to maneuver and park;
RICHARD M
|
Expérience générale
Évaluation :
5
Best bucks county storage facility I’ve used.
CAMERON H
|
Expérience générale
Évaluation :
5
Amazing customer service.
Jodi M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dan B
|
Expérience générale
Évaluation :
5
The gurls in the office are friendly fabulous and extremely knowledgable.
Penny S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hannah Y
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen a
|
Expérience générale
Évaluation :
5
Very accommodating and reasonably priced
RICHARD W
|
Expérience générale
Évaluation :
5
Michelle was the best. Super friendly and helped me from beginning to end :)
Kim A
|
Expérience générale
Évaluation :
5
The staff here is exceptionally friendly and helpful. This is my go-to spot for storage and U-Haul trucks and supplies.
Beverly S
|
Expérience générale
Évaluation :
5
Michelle was great and I'll be back when space is needed again. Thanks for a pleasant experience.
MICHAEL I
|
Expérience générale
Évaluation :
5
Had the space for many years, and always appreciated the service and facility!
PAUL D
|
Expérience générale
Évaluation :
5
Office staff is very friendly and accommodating. I would recommend this facility.
Cindy F
|
Expérience générale
Évaluation :
5
The best staff i have ever dealt with!
ANDREW B
|
Expérience générale
Évaluation :
5
very happy with storage unit, very responsive and highly recommend this storage facility.
Scott M
|
Expérience générale
Évaluation :
4
Pleasant office personnel and conveniently located. Stored there for 2 years with no issues.
TIM P
|
Expérience générale
Évaluation :
5
I'll be back. And the emailed payment reminder was a big help to me as it helped me to avoid any late fees.
MICHAEL I
|
Expérience générale
Évaluation :
5
Everyone at Doylestown was friendly and helpful. I will return to use your services. Merci.
Veronica D
|
Expérience générale
Évaluation :
5
This facility was conveniently located with safe, well-lit grounds. The people were helpful & friendly. I also rented U-haul trucks from this lication 2 times in last 6 months & everything was perfect
Denise P
|
Expérience générale
Évaluation :
5
Michelle was awesome in every aspect. Excellent customer service and very knowledgeable about her products and storage. Je les recommande fortement.
Jeff G
|
Expérience générale
Évaluation :
5
The girl I was calling Heather who's real name is Mechelle was the best. A great personality and sence of humor. You were all easy to deal with, thanks so much. John Woods
John W
|
Expérience générale
Évaluation :
5
I would use them again, very friendly and helpful staff!
Vince S
|
Expérience générale
Évaluation :
5
Very friendly & helpful staff. Will definitely use again in the future!
Heather J
|
Expérience générale
Évaluation :
5
Nice mellow people there. I was given a choice of storage units. Easy access and a clean facility.
TIM P
|
Premières impressions
Évaluation :
5
Very pleasant very smooth and professional experience. I will use again
PATRICE S
|
Premières impressions
Évaluation :
5
very nice service, but unit was not suitable
DAN H
|
Premières impressions
Évaluation :
5
Check in was clear and efficient.
CARL W
|
Premières impressions
Évaluation :
5
Great people great space. Haven`t put my belongings in yet. There prices are the most reasonable in the area. Very polite staff
ALLISON M
|
Premières impressions
Évaluation :
3
Really nice staff. Easily excess able units.
JOSHUA B
|
Premières impressions
Évaluation :
5
We had a wonderful experience at your storage facility. Michelle was extremely nice and helpful all throughout the process!
BROOKE C
|
Premières impressions
Évaluation :
5
Wonderful customer service, space was the exact size we needed. Even bought boxes in the office. Great!!!
Privacy R
|
Premières impressions
Évaluation :
5
excellent staff
Privacy R
|
Premières impressions
Évaluation :
4
Staff was very helpful!
Privacy R
|
Premières impressions
Évaluation :
5
Very fast, clean and helpful! Thank you!
Privacy R
|
Premières impressions
Évaluation :
5
Staff was extremely helpful and very friendly. Offered my friends and I bottles of ice cold water after unloading. I`d highly recommend DOYLESTOWN HIDE-AWAY SELF STORAGE to anyone.
Privacy R
|
Premières impressions
Évaluation :
3
It was helpful that they were open on Sunday so I could pick up the key to my new storage unit. The guy was helpful and knowledgable.
JOSHUA R
|
Premières impressions
Évaluation :
5
Great place to store my stuff!
JOSEPH D
|
Premières impressions
Évaluation :
4
Was nice to be able to pull right up to the unit and unload my items and lock up the door.
Privacy R
|
Premières impressions
Évaluation :
3
Good customer service.
Privacy R
|
Premières impressions
Évaluation :
4
Michelle was very accomodating and apologized for the mix up.
Privacy R
|
Premières impressions
Évaluation :
5
Very courteous and thorough. An impressive storage facility, run by impressive folks.
Privacy R
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.
