Customer Reviews for Draft Auto Repair
(Concessionnaire U-Haul dans le voisinage)

259 évaluations

3867 Stuarts Draft Hwy   Waynesboro, VA 22980

(540) 943-8295

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : 8h am à 12h pm

Services dans cet établissement :

Pour nous contacter

(540) 943-8295

3867 Stuarts Draft Hwy
Waynesboro, VA 22980

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : 8h am à 12h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Great Family Business! Went above all expectations for customers in their move.

steve B. 
Évaluation :
5

Make the verification process faster. It always takes way to long to verify info that should have been done already. When someone picks up a truck through the mobile app they expect it to be speedy.

STEVENFRANK L. 
Évaluation :
3

Had to drive from one location to another to pick up trailer. Ordered from one location and had to pick up at another. Also no rubber grommets on chains. Otherwise equipment was great. No problems for 730 miles. Merci.

ROBERT J. 
Évaluation :
5

Wonderful guys at this location. Would refer anyone in the area to visit Draft Auto. Nice selection of Moving supplies also.

isaiah M. 
Évaluation :
5

It was great for myself . thank's alot...

jon K. 
Évaluation :
3

Owner was great. But we had to drive 40 minutes out of our way to pick up a smaller truck than e we reserved, because the site w we rented from didn't have the equipment we reserved a month earlier

TERIBUTLER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dianna P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

allen R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles W. 
Évaluation :
5

Great experience

AARON F. 
Évaluation :
5

Awesome customer service.

ARI O. 
Évaluation :
5

nothing, service was more than good. everyone was polite and was well organized

jim L. 
Évaluation :
1

Fill up gas tank, fix broken radio, make sure check engine light isn't on, have employees wear masks when customers enter.

Thomas M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVENFRANK L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerald A. 
Évaluation :
5

Great fast service and assistance. Je les recommande fortement. 

Steven M. 
Évaluation :
4

Fix your App. I tried so many times to take pictures and it just froze.

Randy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neil K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rita W. 
Évaluation :
2

Hadn't buy an adapter for the trailer. I expected that, and was fine with it. After THEY installed it and lights didn't work, I rented a truck instead. That was okay. Would not let me return adapter for a refund. Said here are your keys and there is your truck. I guess they were tired of me.

Cynthia S. 
Évaluation :
3

Make sure you have the information correctly. I was charged an extra 28 miles that I didn't drive

Kolicia S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon R. 
Évaluation :
5

Thanks Draft Auto Repair. An overall pleasent rental. A nice uhaul rental experiance. I cannot say enough.

ann H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abigail T. 
Évaluation :
3

I would have preferred that the staff were wearing face masks in the small office. They were very helpful at all times. We didn't do a walk round the trailer to check on its condition before leaving. I think this is something that should be recommended by the staff.I appreciated that they were open on a Sunday.

Andrew B. 
Évaluation :
5

The truck was very clean and well maintained. It did take a lot longer than excepted to actually get the rental, but I believe it was through no fault of the employees, seemed their systems were acting up. Overall other than the wait time, i would recommend. They also have a good sized lot, which is great for maneuvering those larger tucks. A very big plus !!

Dante' W. 
Évaluation :
2

I ordered furniture pads that were not left in the truck. This caused me to have to spend 70 $at Lowe's to still be able to do my move.

Kathryn W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

arlene H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander B. 
Évaluation :
5

Draft auto is great to work with. These guys even called me to let me know i had change leftover from my deposit. They could have kept it without me knowing the wiser but know they was honest. Draft Auto seems to be the last of a customer first buisness. Thank you guys.

DETRIA P. 
Évaluation :
5

Great people. Family owned and ran place. As nice as the come and keeps to their word about locating a vehicle that you need not just one they have sitting around.

floyd D. 
Évaluation :
5

Over the top helpful. Friendly guys, who will do anything to help.

ron B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd D. 
Évaluation :
5

No issues. In and out service. Kind.

Jerry H. 
Évaluation :
5

These guys are always helpful. Thank you Draft Auto.

GARY B. 
Évaluation :
5

Thanks for helping make sure we had the stuff we needed to do our move guys.

CINDY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

antonio J. 
Évaluation :
5

Thanks Draft Auto! You guys are the best!

NICHOLAS D. 
Évaluation :
5

AS ALWAYS A PLEASURE TO DEAL WITH THESE GUYS.

Wesley C. 
Évaluation :
5

Easy location to find and key drop box we right in the front...no questions here! Thanks guys! Happy Thanksgiving and all that jazz....

RICHARDCLARENCE J. 
Évaluation :
5

These guys are simply the best to deal with.

diana S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAKOTA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAKOTA G. 
Évaluation :
5

Working with this location was awesome. They guys here made things smooth compaired to any other time ive ever moved.

ERIC Y. 
Évaluation :
5

Great Help!

brenda M. 
Évaluation :
5

Wonderful place to do buisness!!!

Erik H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

letitia E. 
Évaluation :
5

These guys went above and beyond to help me and my family through this whole process. I couldnt be more happy with our expirence with Tim and Colbie. After reading some of the comments left by others all I can say is if you have had a negative expirence here then maybe look at yourself some. Because these guys have been absolutely great to me and others. I watched these guys attempt to locate and secure a truck for someone just because they want to help as much as possible versus giving the person a run around.

martin C. 
Évaluation :
5

Thank you Draft Auto, ya'll are extremely great to work with.Will only deal with yall from this point on.

justin B. 
Évaluation :
5

The guys there are as friendly as they come and helped make this so much easier for me.

bILL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Letitia E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WELFORD N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIA D. 
Évaluation :
2

Check my history, I use uhaul a for my business a lot. This location Took way too long to get the keys to my rental. After checking in online I waited over 30 mins for the guy at the desk to call around for a truck for someone else who didn't have a reservation. What's the point of doing it online if I have to wait anyway. Won't use this location again for sure.

STEVENFRANK L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamekia B. 
Évaluation :
5

Nothing everyone was great

kevin W. 
Évaluation :
3

Signage to find the location at night, There was a light on, but it was pretty dark all round.

Robert A. 
Évaluation :
5

great place to deal with

Micheal G. 
Évaluation :
5

Thank you Tim.

Douglas P. 
Évaluation :
5

Truck was ready, clean and checkout process efficient.

Jason D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neil W. 
Évaluation :
5

Outstanding response to a last-minute schedule change for me. Well appreciated!

Jason D. 
Évaluation :
5

thanks for a trouble free rental.

mark I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Thanks guys.

jamie M. 
Évaluation :
5

Great experience would reccomend to ANYONE

Stephen G. 
Évaluation :
5

It was an easy drop off with an easy to find key box. It is a very easy location to access and right on Rt. 340.

BRUCEWILBERT H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barry H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry G. 
Évaluation :
5

Easy pick up. Friendly and knowledgeable staff.

Gina G. 
Évaluation :
5

Service and moving van was just what the doctor ordered.

Andy B. 
Évaluation :
3

Drop off late in evening no one available to assist. Just made the best of it.

KAYJUSTIN V. 
Évaluation :
5

Provide blankets and a dolly

Marc G. 
Évaluation :
5

Thanks Draft Auto!

JAMES H. 
Évaluation :
5

thanks Tim and Colbie for a pleasant expierience

Cindy B. 
Évaluation :
5

Kirbee was very good to rent from. he had are rental complete and has us on the road fast.

Nina V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Staff was over the top helpful. I would refer anybody to THIS location. The guys here answered my questions and help make this a very good experience.

Michael B. 
Évaluation :
4

About cleanliness and maintenance, the truck smell all smoke as I am a non smoker it really made me uncomfortable and the piece that cover the sun for the side was falling and it is loose.

GEDEON N. 
Évaluation :
5

Thanks Draft Auto Repair for a great Uhaul Expierience. Y'all are by far the best in the business!

Carl I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory I. 
Évaluation :
5

Was an excellent move. Always satisfied with Uhaul.

Cindy G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carrie V. 
Évaluation :
5

Staff here are wonderful, bent over backwards to help us. But the trailer had two of the four wheels majorly rusted, and the trailer brakes need adjustment, grabbed every time we hit a bump for 1 000 miles. One of the tires was underinflated, 30 psi instead of 50. UHaul's trailer fleet is badly aged.

James B. 
Évaluation :
5

Everything went real smooth! Thank you to Draft Auto Repair, was great working with them again.

Richard S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

douglas W. 
Évaluation :
5

very professional and friendly. highly recommend. fast and easy transaction.

Regina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leah F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel W. 
Évaluation :
5

When a customer needs a piece of equipment and the website shows a location that is closer to where need to pick up is open, but when you call at 9AM, when it opened, the guy says can you get here pretty quick because I'm only going to be here just a little while! Website showed it wasn't suppose to close until 1PM! So, I had to go to a location that was further away and ended up costing me a little more because of the mileage!

ricky J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDBROOKE J. 
Évaluation :
5

They were very helpful and went above and beyond - sometime just a listening ear!

Wanda C. 
Évaluation :
5

Staff was extremely helpful! There was a problem with our reservation and they went above and beyond to help us get what we had requested. This was one dedicated business!

Linda W. 
Non reviews have been submitted for this location.

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