Le client n'a pas laissé de commentaire.JANNET P.
Customer Reviews for DWD Road Service LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ardsley, NY 10502
(THERE IS NO CUSTOMER PARKING)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 9h am à 5h pm
- Ven : 9h am à 1h pm
- Sam - dim : 9h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent service, nothing to improve, thank you.KELLILOLA N.
Le client n'a pas laissé de commentaire.CHARLESP P.
added another driver for pick up but they were not able to pick the truck up using the information that was given. reaching customer service took a very long time.George B.
Le client n'a pas laissé de commentaire.SAMANTHALAUREN F.
It takes much time to figure out how to get the key. It would be much better if you would provide a brief instruction on how to pick-up the truck without personnel present at this site after online check-in. The telephone assistance is no assistance at all!Guoxin L.
This has nothing to do with the location, rather corporate UHaul. Try not to call your customer 90 minutes before they are about to pickup the truck and tell them you do not have the right size, only to find out the real reason is you do not want the truck dropped off at a different location.GREGORYARTHUR S.
Nothing to improve. Great service easy pickup. Truck was clean as a whistle and only 9000 miles on it. AC ,radio backup camera, comfy seats made a 300 mile trip a breeze. Would do again.WILLIAMJUDE C.
Better marking of the street address could have made it easier to find.KENNETHA K.
Le client n'a pas laissé de commentaire.Luis Alberto E.
The people working there were very nice and accomodating. Checking the van back in was very easy and took no timeClifford S.
Le client n'a pas laissé de commentaire.JOSE R.
Signs should direct dropoffs where to park, so as not to block-in trucks being picked up.C B.
Le client n'a pas laissé de commentaire.PETER R.
Le client n'a pas laissé de commentaire.NECIPONUR K.
Le client n'a pas laissé de commentaire.Lesley L.
The location should have a better description on the website and on Google maps. It's a little jarring to get to.Sean B.
No complaints!BRIANWILLIAM D.
See the above note.Ahmad N.
Le client n'a pas laissé de commentaire.RONALD J.
Le client n'a pas laissé de commentaire.LISAGEIGER S.
Le client n'a pas laissé de commentaire.John M.
Other than the parking situation I would recommend. I will also be using again!Luis L.
Le client n'a pas laissé de commentaire.Tanisia A.
Le client n'a pas laissé de commentaire.QI W.
Le client n'a pas laissé de commentaire.Kevin S.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.Raynlado C.
The drop off person was very helpful and made the rental much more enjoyable than the check-in process in the morning.Doug C.
Reservations are terrible. Otherwise great serviceDANIELJOSEPH C.
Very friendly and helpful service. Location was extremely convenient for me. The office is in an old bus parked in the lot.Neil A.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.THOMASS T.
Le client n'a pas laissé de commentaire.Richy M.
Everything was great. Impressed with the ladies who assisted me.WILLIEEVANS J.
Le client n'a pas laissé de commentaire.Ruslan A.
Le client n'a pas laissé de commentaire.Xihong Y.
Nothing, staff was perfect!ANTHONY V.
Le client n'a pas laissé de commentaire.Alfred R.
Fairly easy in and out.Andrea M.
Vehicle was not clean inside of cab. Especially, during this time of Covid the trucks should be given out clean.Neville E.
Le client n'a pas laissé de commentaire.DAVIDALAN L.
Out of the way. I was hoping to get a truck in Greenwich, Ct.ROBERT S.
Cargo van exceeded expectations by a long shot. Location is a little funky, but the staff is friendly and professional. If you're in the Ardsley, Hastings, Dobbs neighborhood and you don't care about white glove treatment, don't hesitate to rent your truck here.Howard B.
Le client n'a pas laissé de commentaire.TIMOTHY K.
Very helpful Employees at the officeArben A.
Le client n'a pas laissé de commentaire.ISRAEL F.
The salesman, Jimmy, was very friendly and helpful. He went above and beyond to make the rental convenientDAVID G.
Courteous, friendly, reliable, helpful staff. Couldn't have gone smoother!DAVID L.
Le client n'a pas laissé de commentaire.Suzana G.
Le client n'a pas laissé de commentaire.YUMARBIS H.
Le client n'a pas laissé de commentaire.JAMES C.
Larger office, for more than 1 customer to be addressedJACOBD R.
Le client n'a pas laissé de commentaire.marina G.
I called him to ask him about drop off the company and they were wonderful and answering my question and it was so easy to doKENNY S.
Very helpful and responsivekent B.
Everything was perfect. The worker I believe his name is Tommy, went above and beyond to help me with my situation. I have zero complaints. wouldnt change a thing other than maybe try to upgrade so there are USB ports to charge your cell in the truck.VINCENTG F.
Very awkward location to pickup or dropoff, due to narrow lot shape. Very little room to maneuver. Fortunately the attendant was very helpful hitching and un-hitching and literally makes this location functional.James K.
Le client n'a pas laissé de commentaire.Kathrine R.
Le client n'a pas laissé de commentaire.serin P.
Super quick and easy. Staff was helpful and kind. The vehicle was clean and well maintained. Communication was flawless. I have used this location twice and will continue to when I need a U haul.Christie R.
Friendly staff. Quick checkout.MICHAELJ M.
THE SELF RETURN HAD A GLITCH AND INSISTED I HAD LOCATION TURNED OFF ON MY PHONE WHEN I DIDN'T. A WONDERFUL YOUNG LADY CAME ALONG AND HAPPENED TO WORK FOR UHAUL AND ASSISTED ME AND PROCESSED MY VEHICLE, SEAMLESSLY AND QUICKLY. I DIDN'TGET HER NAME BUT SHE WAS A GODSEND! THANK YOU AGAIN!Patrick D.
Amazing experience and very professional staff. Would happily recommend to friends and family. Plan to spread the word of our great experience.Steven S.
Everything was great. Friendly employee who was super helpful and assisted us with all our needs :)Christie R.
Le client n'a pas laissé de commentaire.OLIVIASOMERS GAB J.
Everything was spot on and it was super easy to pickup and drop off!GERALD III M.
I really appreciated the young gentleman's help! Excellent customer service in person.Christian R.
The staff here gets you out on the Road fast! Very easy to find right off 9A. Trucks are always super clean!!CHRISTOPHERL M.
My experience is great fast and easyIlir K.
Very helpful staffKELVINA W.
The guys here are very knowledgeable. Always get you out on the road fast! Highly recommend!!!Christopher M.
Le client n'a pas laissé de commentaire.PANJIMARAMTHOMAS B.
Le client n'a pas laissé de commentaire.George O.
Le client n'a pas laissé de commentaire.david R.
The location is not easy to fin with Google maps for some reason.Fun-sun Frank Y.
Le client n'a pas laissé de commentaire.Edith C.
Le client n'a pas laissé de commentaire.rolando M.
Le client n'a pas laissé de commentaire.LAVERNED B.
Le client n'a pas laissé de commentaire.Marvie P.
The Lady who processed my contract was very helpful and proficient,Robert I.
Le client n'a pas laissé de commentaire.BRENDAESTELLE B.
Le client n'a pas laissé de commentaire.Bennett L.
Le client n'a pas laissé de commentaire.Greg S.
Le client n'a pas laissé de commentaire.LOUISIE A.
The business must edit its map markers on major mapping providers (Google Maps, Waze, etc.) to make it easier to find. There are no signs anywhere telling you where this business is. It is impossible to choose the right driveway and location. No sign of any U-Haul logos or other trucks anywhere. We parked it and were later called that it was on the wrong property, yet we could not find any other property.John B.
Staff were very helpful and efficient, however when we got the truck there was a haul/tow light on that we were unable to figure out how to turn off until calling the company. I recommend leaving a manual to the truck in the future.Victoria C.
Le client n'a pas laissé de commentaire.RUSSELLALAN P.
Everyone there was very helpful tymariane D.
Easy in, easy out. Thanks so much!Mariquita B.
Le client n'a pas laissé de commentaire.Benjamin N.
I appreciate the professionalism of the agents facilitating the motorcycle trailer pick up. They took the time to show me how everything works, and because of their diligence my trip went perfectly. Thank you very much.EDWARDJ M.
Le client n'a pas laissé de commentaire.Ann M.
Easy and quick service let alone lower rate than other locationsBIJAY K.
Le client n'a pas laissé de commentaire.PAULT M.
Le client n'a pas laissé de commentaire.CIRINO E.
Le client n'a pas laissé de commentaire.Russell H.
Mary-Ann and Judy are the Best. Very fast and efficient service, knowledgeable, and professional. This will be the first place I try when looking to rent a moving truck or cargo van.ERICC L.