Évaluations des clients E Z Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de E Z Mart

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Jun Z.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

shana F.
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Quick and easy. Location easy to find. The guy was very friendly and helpful. Clean new truck.

Evona H.
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Everything was perfect. The rental process was fast and easy. Junior is always great to work with.

SHANNON M.
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This location was quite dirty and the cashier wore no mask without any plastic screen or method to protect himself and customers during a pandemic.

Phillip B.
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Le client n'a pas laissé de commentaire.

Drexell K.
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Le client n'a pas laissé de commentaire.

bruce M.
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Le client n'a pas laissé de commentaire.

Michelle M.
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Truck was dirty and smelled of smoke. Location of pick up/drop off was a little sketchy. However, we only used it a few hours to take stuff to the dump so it worked for our needs. Would like to see more locations in the area offer the pick up truck option.

Nick S.
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Awesome service!!!! I will use this location for all future rentals.

Matthew D.
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Le client n'a pas laissé de commentaire.

SUZANNE L.
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Super nice staff and extremely helpful!!!

Connie M.
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Very friendly people and helpful when hooking up my cargo trailer

Mary B.
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I certainly would recommend. I received a very new truck & changed my drop off location. Everyone was very accommodating & courteous. I always choose Uhaul!!

Stuart K.
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Le client n'a pas laissé de commentaire.

Patrick N.
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Le client n'a pas laissé de commentaire.

serhii P.
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No extra charge will be ok.

John D.
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Le client n'a pas laissé de commentaire.

arthur W.
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Great customer service. Rapid and clear checkout and check in. Great customer service. Would use again.

James M.
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Le client n'a pas laissé de commentaire.

bill R.
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Le client n'a pas laissé de commentaire.

Emma F.
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Le client n'a pas laissé de commentaire.

Tommy B.
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Le client n'a pas laissé de commentaire.

Michael E.
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Le client n'a pas laissé de commentaire.

Louis R.
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Very friendly and knowledgeable staff.

Brian M.
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Le client n'a pas laissé de commentaire.

Ishaq D.
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Le client n'a pas laissé de commentaire.

Dorinda W.
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Le client n'a pas laissé de commentaire.

Ed M.
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Rep was helpful. Equipment was clean and ready. Out of the way, but no issues. Wasn't hard to find.

Blaine E.
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A $19.99 rental quickly became $52! I elected insurance for $10, but the additional $20 more was fees. Next time i will use Home Depot.

Sarah L.
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Not charge more than it was

Amjad A.
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Le client n'a pas laissé de commentaire.

Grego J.
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agent was very helpful and friendly

frank D.
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All good

alejandro A.
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Very friendly, super fast check in and pick up time

elline A.
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Le client n'a pas laissé de commentaire.

adam C.
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Worst experience ive ever had with a rental service company. I had a 1PM appointment and showed up 10 minutes early to just check in and make sure all was well to go... the guy for uhaul wasnt even there...he had went to lowes the grocery store clerk told me. I waited until probably 110 and he finally showed up...came running in.....in shorts a torn shirt dirty and raggy looking ( i understand some people cant buy as nice clothes or whatever but come on) anyways......so we went through the process to check out the truck after he asked me if i was waiting on him or just hangin out....so i get in the truck and its filthy...covered in bird poo a BB gun shot hole in the front window bed full of dirt and debris and the inside floor boards were full of dirt. Not to mention its parked right infront of someones dog that was growling and lunging at us by the fence i had to walk right beside to do the truck check ( i didnt look inside of truck before i said the truck was okay and didnt see the Bb gun hole in window) thats my bad. And i dont even have the time to write about the grocery store its attached to.....i can tell someone over the phone....but omg it is so bad the flys in the meat case wouldnt even eat the rotting looking meat in the deli case....the smell the dirt....and when i went back to return the truck the uhaul person was in the back of the store working out on his machine and came up to me covered in sweat. So if yall wanna call me to verify please do so.

Rodney M.
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Le client n'a pas laissé de commentaire.

Theodore R.
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Le client n'a pas laissé de commentaire.

Daniel B.
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Original pickup location was not open at time listed wasted an hr going to this place only to wait again. Cab was filthy. Cigarette ashes everywhere

NAncy E.
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Le client n'a pas laissé de commentaire.

Lawrence H.
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Le client n'a pas laissé de commentaire.

Branden A.
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This location is abysmal. It is gross and unkempt. There is a loud, frightening, barking dog that growls and barks at anyone looking at the rental vehicles. The staff weren't in the gas station available to help when I encountered issues and I was told that they'll be back in 30-45 minutes. There is almost no cell phone reception in that area for Sprint, meaning the app took forever. There are also a ton of locals that just park wherever they want around that area, two of whom blocked me in and prevented me from getting gas back into the truck and made me wait 7 minutes to be able to navigate and return the truck. Also, the truck had a chip in the front window, scratches and gouges all over the vehicle, and a ton of dried dirt and some trash in the truck bed. Luckily I returned it in better condition than when I received it. Because of this experience, I will never use uhaul again and I'm very very happy that I never have to go to this redneck gas station again in my life. I regret having chosen Uhaul for this when I should have just rented a truck from Enterprise or Lowes or something.

Cindy B.
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Le client n'a pas laissé de commentaire.

JANIE D.
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Le client n'a pas laissé de commentaire.

sandy B.
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Le client n'a pas laissé de commentaire.

mike W.
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Great service!!!

Doreen T.
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They always welcome me with a smile and are there to help! I love the smaller van for my business. It is easy to drive and fits slot!

cesar M.
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Staff was very knowledgeable and helped me with my trailer.

Joseph K.
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Le client n'a pas laissé de commentaire.

Ryan H.
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Le client n'a pas laissé de commentaire.

CHRISTIAN W.
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Le client n'a pas laissé de commentaire.

David F.
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They were also very professional friendly and helpful.

luke S.
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Called me 2 hours before rental was due, causing and yelling at me say they was going to call the police and have me arrested for theft of a motor vehicle. Family member went in and tried saying that was not returning vehicle and left state. Turned vehicle in without using full 100 miles. I use uhaul regularly for my business. I have to move hand made furniture from my home to storage unit. I am debating g on switching to penski. Also I have filed defamation of character lawsuit on said family member. Currently at another uhaul location renting another vehicle. Probably will be my last time. Spoke with penski and they have offered a good deal on pricing.

doris R.
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Very positive experience from start to finish. Would definitely use again.

Nancy S.
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The truck was new and easy to drive. I appreciated the back up camera, it was very helpful.

Doug S.
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The 6x12 trailer should have a jack on the tongue. It is too heavy and can result in injury from lifting it.

Donald T.
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Ensure the people working in the E Z Mart have good customer service or can at least treat the customers with some decency. I am glad I chose to check-in online (although that was another experience itself) because I would have left very upset. My interaction with the staff was less than a minute if that helps. Also, the location is off the beaten path and is not a very safe place for a uhaul.

Marsha M.
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Le client n'a pas laissé de commentaire.

gerg H.
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This was another good experience with new equipment

Stephanie C.
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Le client n'a pas laissé de commentaire.

kevin B.
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Le client n'a pas laissé de commentaire.

peter R.
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Le client n'a pas laissé de commentaire.

Joe S.
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Great location for our needs. Easy process!

randall K.
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Le client n'a pas laissé de commentaire.

John B.
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Le client n'a pas laissé de commentaire.

Koral M.
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Le client n'a pas laissé de commentaire.

DEBRA S.
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Le client n'a pas laissé de commentaire.

Gareth R.
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Le client n'a pas laissé de commentaire.

Jerry J.
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None

phill O.
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uhaul rep very professional,,will do business with him again

VICTOR R.
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Le client n'a pas laissé de commentaire.

JIM E.
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Really great people easy rental van was ready and waiting when I came to pick it up Will rent again

John P.
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The proprietor's were top notch. Helpful in every way, right down the cheeseburgers and bologna sandwiches which satisfied our hunger after a long day of moving.

David B.
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Le client n'a pas laissé de commentaire.

tammy H.
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Le client n'a pas laissé de commentaire.

John B.
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Very courteous and helpful. I highly recommend.

gerg H.
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Another good experience

Emily Y.
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Le client n'a pas laissé de commentaire.

ruth B.
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The location was great. The person we dealt with was very accommodating, helpful, and friendly. Would use again.

Frank L.
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Le client n'a pas laissé de commentaire.

TIM F.
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Le client n'a pas laissé de commentaire.

ricky C.
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Keep This Location And The Person That Helped Me The Same .Make No Changes We Where In A Bad Situation And The Person At This Location Was Extremely Helpful .

david H.
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Although the location may be a litle out of the way, the manager was very friendly and accomadating and the van was immediately available. We had visited another place where the personell were not so accomadating.

Raymond B.
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Everything just fine!

tiffany P.
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What was wrong with the uhaul. I felt in danger being where u have to pick it up. There is a trailer park behind and a rough neiborhood. The truck in the back was dirty. The truck was on empty. Had to put gas in it to go anywhere. But the guy that worked there was very nice. And sympathized with the situation. I woulnt recommend nobody because of the location and the surrounding. But the store ower was a pleasure dealing with.but this is the worse experience ive ever had dealing with uhaul. I asked for a truck rental in nicholasville and the truck pick up was down the street from lexington.

gerg H.
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Junior always takes good care of me.....

Jacob D.
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The past two times I have reserved a truck. After I get there. They tell me they dont have my truck. Than I have to fend for myself and try to find one if they dont or I have to pay extra that I dont have planned because I am moving. Not happy with uhaul and probably not coming back.

bill F.
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Le client n'a pas laissé de commentaire.

shelby W.
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Everything was great.

Melissa M.
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Nothing at this time

GREENE K.
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Le client n'a pas laissé de commentaire.

ELIZAEBTH S.
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Le client n'a pas laissé de commentaire.

Robert L.
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The truck was new and the service was quick and easy. Couldn't ask for more.

Rodney P.
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Very courteous and accommodating and would look forward to doing business with again.

mark K.
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They didn't have the appliance dolly I ordered, I paid for 12 pads but they didn't put them in the truck. Gas tank was on empty so had to fill it up there at a higher rate I could have paid elsewhere.

Michael L.
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This place was awful. They gave me the oldest piece of equipment they had for a 700 mile trip while brand new units of the same size were there. They tried to cheat me on the gas meter and the truck was filthy inside and out.

Howard F.
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Le client n'a pas laissé de commentaire.

Greg B.
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Le client n'a pas laissé de commentaire.

Raymond B.
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Very helpful, have had excellent service.

Non reviews have been submitted for this location.

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