The customer service was great, but the trailer had a lot of debris and it smelled like weed
Victoria J
Customer Reviews for EJ Realty Holdings Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Very cramped to return equipment but the staff was very friendly and helpful
josiah iNot very well lit parking lot.
Ronnie MEquipment was returned cleaner then I found it and I was charged a $50 cleaning fee when it's advertised you save $25 if you clean it. I only left the dolly. Drop off location was terrible.
Kaiya BFriendly, great customer service!
Jessica BThe people that work here are fucking idiots. No dolly. Took me almost an HOUR to even access the truck. They didn't know how to get in their own lock boxes to access the keys lollll
Cass KThe woman at the front was immediately bubbly and kind. Both her and her manager were very helpful, attentive, funny, and went above and beyond to assist me. Merci.
Emma SSuch a convenient location! The staff is friendly and the trucks are clean and solid runners,
Todd JThis location was amazing. Customer Service was outstanding hands down!!
NATASHA NI couldn't even check in online so why even offer that then y'all charge 50 miles regardless even if I don't even go 50 miles and on top of that y'all overcharged and tried charging my card 15x without my authorization so no I will NOT ever use uhaul ever again and will NOT recommend y'all to anyone I know. I will constantly tell people I know and on every single social media platform that I have to STAY AWAY from this greedy company!
Brandon FThe girl that was helping me was super nice but almost as if she didn't know what she was doing. She tried to give me a truck and trailer I couldn't even get out of the spaces. She didn't check anything just gave me the keys and was like here you go.
Mario RThe worst U-Haul ever, with bad service and the workers didn’t check my equipment I had to connect everything by myself honestly the most bad experience ever with U-Haul
JOSE Clocation a little hard to locate at first; otherwise the experience was great and quick!
merrill rNo further comments
Bharat R