Very pleasant lady that works there.
SCOTT MURRAY
Customer Reviews for EZ Stor Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The lady, I'm sorry I didn't get her name, who waited on us was wonderful. Very friendly, polite and knowledgeable about the equipment. If we ever need anything from Uhual, this is where we will go.
Thomas FletcherCrystal was amazing and helped assist with any situation! I will definitely recommend
Wendy Van dykeneed to work on your phone app. it really sucks.
Atticus MillerCristal was very friendly, patient & helpful-explained everything very well - nothing negative about my experience - THANKYOU
Roel GarzaThis is a place were you get service with a smile and sincere help.
Patrick McCollumBest Customer service ever!
Penny WilensGood customer service and service was easy and quick
Kenneth CiklerVery good,fast, friendly,
carol baileyGood customer service
jerry schafferSuper easy to move with a uhaul and I recieved my truck asap.
Kathryn EcklundI would've like to have gone over the check out process with the people. He took the keys and that was that.
Dale MarquardtThe dolly was not a from Uhaul. It belonged to the storage facility. It was not as useful because the line could not lock and was too long. Like to get charge removed.
Steven KyleThe dollie we were provided had a damaged wheel which caused some difficulty during the moving process. Also, I ordered furniture blankets and was not informed by the location that they didn't have any available until I picked up the truck, the morning of my move. The only alternative they offered was for me to check other Uhaul locations for availability.
Kylie SeatonI've never hauled anything in my life. I'm a 69 year old woman and it was amazingly easy. Everyone was so nice.
Karen RussellWonderful service
Juan GarciaAucun
Sadie DashnerEverything was fine. Very good location for me
John BorntragerStaff was great and very helpful. I highly recommend them and will use them again! Thx!
Michael BattNothing - everything was done very.professionally.
Scott WattersThe only thing wrong was one of the tires. It felt like it had a knot in it and felt like it was going to blow which was scary. Other than that great!
GINA DRAKEThe place is great. The man who helped us was wonderful ! If you want to help the next customer...put a jack on these trailers!! It is rediculous without one!
Kim TuggleNice place thanks
KAROL SMITHThe truck had trash in the back, they charge more than the other Uhaul rental dealer. On top of that, they also charge me for gas and it was replaced at the same place when I rented the vehicle. Waiting on a return call from Felix now for a refund.
BRENDA LEWISI know this isn't location specific but when I reserved my truck I purchased movers. The moving company didn't get any kind of notification until after 10pm the night before. I had my uhaul pick up scheduled for 8:30am and the movers didn't arrive until 11:30…. Just a lot of wasted time and I nearly missed my friends daughters bday party.
Brynn JohnstonWe tried to drop off the trailer and the guy refused to take it because he said they don't do trailers anymore even though the location was selected as our drop off location. The guy working at the uhaul drop off was very rude and disrespectful. We went to a different drop off location and the lady took the trailer and was super nice. I will not recommend or use Uhaul again because of how poor the experience was at this drop off location.
Tyler WhitingTrip went well with the excellent help and equipment from UHaul.
Robert GroundsCrystal provided courteous, friendly, and professional service. Thank you for caring about your customers - Great job! We are customers for life.
Timothy WrightThey were very helpful and accomidateing to all my problems.
Susan La DucaS.O.
PETE ARCHULETAkeep up the good work !
Bruce FinkbeinerManager was great
Laurie KettlerHad to go to multiple locations because there was no trucks at all even though I had a reservation
Vincent ShumakerJust keep up the Good Work !
Bruce FinkbeinerLower the fuel cost
Scot ReyesThis was much easier than I imagined. Seamless!!! Well done UHaul!
Gregg HillhouseMaybe have the vans backed in for an easy exit out.
Robert SotomayorThanks
Alan AuBuchonBoth picking up and returning the truck was easy. Customer service was good both times also. Yes, I'd rent for this location again!
VICKI HOUSERDo the same. Steve was exceptionally kind and informative. Give him a raise
GARY PAULITo start, I needed a truck today, but in the am. So the first one made a reservation with, wouldn't have a truck until 1:00. So I went to another UHaul location, and they didn't have a 20', but instead of leaving me until 1:00, he went into the reservation system, and low and behold he found one close by that I could go pick up rigjt then. Awesome ! So I went to the third location and once again, it was a very pleasant experience at pick up and drop off. Very good experience today.
JOHNNIE TAYLORI had needs for 5 days straight. All locations were exceptional experiences under some very trying personal circumstances. I'm grateful!
ROSALIE KRAMERI ended up needing a few things in order to utilize my trailer fully- I didn't realize there were different size balls on towing hitches. I also needed an adapter for the lights. The gentleman working was friendly, and was able to point me in the direction of an auto parts place, but the two trips to oreily put me behind schedule. Maybe I missed a checklist somewhere?
Mendy BranamAC did not work
DONALD ARRIGHIVery good
MARGARET ROGERS KOROMA