I feel like there's no need to change anything.
Temeka C
Customer Reviews for EZ Stor Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Computers were down, ended up with additional charges on card. Clerk had to make multiple calls to support which only answer seemed to be, ours are down too. Clerk entered destination city address and zip wrong resulting in card being declined for suspected fraud.
Al LVery pleasant lady that works there.
SCOTT MThe lady, I'm sorry I didn't get her name, who waited on us was wonderful. Very friendly, polite and knowledgeable about the equipment. If we ever need anything from Uhual, this is where we will go.
Thomas FCrystal was amazing and helped assist with any situation! I will definitely recommend
Wendy Vneed to work on your phone app. it really sucks.
Atticus MCristal was very friendly, patient & helpful-explained everything very well - nothing negative about my experience - THANKYOU
Roel GThis is a place were you get service with a smile and sincere help.
Patrick MBest Customer service ever!
Penny WGood customer service and service was easy and quick
Kenneth CVery good,fast, friendly,
carol bGood customer service
jerry sSuper easy to move with a uhaul and I recieved my truck asap.
Kathryn EI would've like to have gone over the check out process with the people. He took the keys and that was that.
Dale MThe dolly was not a from Uhaul. It belonged to the storage facility. It was not as useful because the line could not lock and was too long. Like to get charge removed.
Steven KThe dollie we were provided had a damaged wheel which caused some difficulty during the moving process. Also, I ordered furniture blankets and was not informed by the location that they didn't have any available until I picked up the truck, the morning of my move. The only alternative they offered was for me to check other Uhaul locations for availability.
Kylie SI've never hauled anything in my life. I'm a 69 year old woman and it was amazingly easy. Everyone was so nice.
Karen RWonderful service
Juan GAucun
Sadie DEverything was fine. Very good location for me
John BStaff was great and very helpful. I highly recommend them and will use them again! Thx!
Michael BNothing - everything was done very.professionally.
Scott WThe only thing wrong was one of the tires. It felt like it had a knot in it and felt like it was going to blow which was scary. Other than that great!
GINA DThe place is great. The man who helped us was wonderful ! If you want to help the next customer...put a jack on these trailers!! It is rediculous without one!
Kim TNice place thanks
KAROL SThe truck had trash in the back, they charge more than the other Uhaul rental dealer. On top of that, they also charge me for gas and it was replaced at the same place when I rented the vehicle. Waiting on a return call from Felix now for a refund.
BRENDA LI know this isn't location specific but when I reserved my truck I purchased movers. The moving company didn't get any kind of notification until after 10pm the night before. I had my uhaul pick up scheduled for 8:30am and the movers didn't arrive until 11:30…. Just a lot of wasted time and I nearly missed my friends daughters bday party.
Brynn JWe tried to drop off the trailer and the guy refused to take it because he said they don't do trailers anymore even though the location was selected as our drop off location. The guy working at the uhaul drop off was very rude and disrespectful. We went to a different drop off location and the lady took the trailer and was super nice. I will not recommend or use Uhaul again because of how poor the experience was at this drop off location.
Tyler WTrip went well with the excellent help and equipment from UHaul.
Robert GCrystal provided courteous, friendly, and professional service. Thank you for caring about your customers - Great job! We are customers for life.
Timothy WThey were very helpful and accomidateing to all my problems.
Susan LS.O.
PETE Akeep up the good work !
Bruce FManager was great
Laurie KHad to go to multiple locations because there was no trucks at all even though I had a reservation
Vincent SJust keep up the Good Work !
Bruce FLower the fuel cost
Scot RThis was much easier than I imagined. Seamless!!! Well done UHaul!
Gregg HMaybe have the vans backed in for an easy exit out.
Robert SThanks
Alan ABoth picking up and returning the truck was easy. Customer service was good both times also. Yes, I'd rent for this location again!
VICKI HDo the same. Steve was exceptionally kind and informative. Give him a raise
GARY PTo start, I needed a truck today, but in the am. So the first one made a reservation with, wouldn't have a truck until 1:00. So I went to another UHaul location, and they didn't have a 20', but instead of leaving me until 1:00, he went into the reservation system, and low and behold he found one close by that I could go pick up rigjt then. Awesome ! So I went to the third location and once again, it was a very pleasant experience at pick up and drop off. Very good experience today.
JOHNNIE TI had needs for 5 days straight. All locations were exceptional experiences under some very trying personal circumstances. I'm grateful!
ROSALIE K