Évaluations des clients Eagle Garage & Auto Glass

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Eagle Garage & Auto Glass

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GERALD H. le

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Make sure the equipment is in good working condition including the LIGHTS! These people have no business running a Uhaul dealership. They are a taxi company and need to stick with being a taxi company. Had to take my jacked up equipment to the dealership on airport road in Fairbanks and trade it out for some that actually could make the trip to Alabama.

Diana S. le

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Location was difficult to access and uninviting, dirty

Kenneth D. le

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Sarah was awesome. She was very helpful. She explained everything. She was pleasant and had amazing customer service skills. This is a great place to rent a Uhaul. Thank you Sarah.

martha s. le

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Le client n'a pas laissé de commentaire.

Shaun C. le

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Le client n'a pas laissé de commentaire.

Karen V. le

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Sarah the counter attendant was very polite and knowledgeable of the U-Haul fleet and terms and conditions. I was promptly sent email and texted a photo of pictures of the truck condition I was renting before even leaving the shop. Great friendly service and I will recommend it to everyone. Thank you so much Sarah!

Dan S. le

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Le client n'a pas laissé de commentaire.

Duxie L. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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The lady who handled my rental was so helpful and courteous, defiantly go back to this location if need be. Very professional thanks Robert.

Leslie S. le

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Le client n'a pas laissé de commentaire.

SUSAN S. le

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Le client n'a pas laissé de commentaire.

Christie N. le

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The lady at the front counter was amazing! Knew her job well. I will always use this facility in the future.

Ateshia T. le

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Sarah was extremely quick and helpful. Overall a great experience.

SHANON T. le

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Great customer service.

Natashia K. le

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Sarah was very helpful!

yukon q. le

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The 15 foot box truck that was rented as very dirty on the outside, the cab was clean.

Benjamin F. le

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Le client n'a pas laissé de commentaire.

Ed E. le

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Le client n'a pas laissé de commentaire.

SHANON T. le

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Friendly customer service...The Best!!

charlotte c. le

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I’ve spent a lot of money with uhaul over this past year and unfortunately, I had two flat tires at the same time that I couldn’t get fixed because everybody is so busy putting on winter tires and because I had a trailer longer than I was supposed to and didn’t have the funds in the account that she was trying to charge, she threatened to report the trailer stolen. That pisses me off. I was already having a hard time with being stranded, I did not need her threatening me. I knew I had that trailer and I knew I needed to return it and pay the bill and I did. I didn’t need her threatening me to make me return it. I will not use that location again.

Jeremy B. le

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Le client n'a pas laissé de commentaire.

SUSAN S. le

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The agent was extremely courteous and efficient. His name was Timothy. All agents should strive to be him and provide his level of customer service.

Amanda A. le

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Le client n'a pas laissé de commentaire.

Terrence c. le

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Le client n'a pas laissé de commentaire.

William B. le

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Le client n'a pas laissé de commentaire.

tammy w. le

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Le client n'a pas laissé de commentaire.

carla r. le

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Thank you. Good people to work with.

Yvonne H. le

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The representative Sarah was very helpful and informative. She took her time to explain the insurance policy as well as all others, in a very detailed and polite manner Would defiently go through them again for future rentals

Bill L. le

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Le client n'a pas laissé de commentaire.

CHRIS F. le

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Le client n'a pas laissé de commentaire.

DOUGLAS C. le

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Le client n'a pas laissé de commentaire.

Eddie m. le

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The service was awesome and Sara was so helpful. I will be sending everyone to her from now on! Thanks to Sara I was able to get my move done without any transportation problems.

jimmie b. le

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The lady who help me was the best

Gail S. le

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Independent rental on south cushman in fairbanks is great. But...this vehicle was full of dog hair, very dirty and we found pot in it. I will rent from independent again but never eagle. Thank you

Reginald G. le

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I placed a Reservation for a 6×12 trailer and recieved confirmation. 2 days later I recieved a call stating that the trailer was not available but a small 5x8 trailer was available. I had to take the smaller trailer and and leave several items behind from not having enough room. I still dont know what I'm going to do with the items I left behind. I would like the items to be shipped from Fairbanks Alaska to Dayton Ohio. I can't afford the gas and time off for another driving trip from Alaska. I need some help because of this event. Can you help me?

Paul S. le

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Incorrect daily rate indicated on invoice. Should be $19 per day but invoice says $99 per day.

Michael D. le

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The trailer was bad condition I was given after I was told it was inspected

Kate S. le

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Sarah was absolutely wonderful after having a stressful experience to start. I had gotten a call same day for my reservation that the location had been changed. This was the second time my reservation had been changed on the same day of the move and I was given quite the run around trying to figure out what was going on. Sarah at Eagle Garage was phenominal upon arrival and had my rental ready to go as well as was willing to talk to me about the $50 money back for reservations that aren't like the original. I had talked to someone in Anchorage about that and never received the email about it that she told me she sent. Overall was pretty disappointed with Uhaul at the start but Sarah was able to set everything right and Eagle Garage turned everything around for me!

Richard L. le

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Was not able to receive the trailer at the appointed time. I requested furniture pads which they did not have. Poorly managed.

Johnny G. le

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Workers can be more friendly, but they helped us find our uhaul.

nick b. le

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N/A

CHRIS W. le

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Keep being your awesome selves.

Kirk J. le

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Obviously didnt use $15 in fuel when i drove six miles. The fuel guage did Not move and was under "full" mark when i picked it up and was noted on all the paperwork. They seemed like honest people but obviously wasnt the case.

Kara K. le

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The truck was amazing!! The people were really nice. Great experience overall. I always have a great experience when I use uhaul! Thankful for them.

Erin P. le

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Le client n'a pas laissé de commentaire.

Donna J. le

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Needs easier pull-in with larger vehicles.

Alberto A. le

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Le client n'a pas laissé de commentaire.

Elliot J. le

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Sustain what you are doing, excellent job.

Charles F. le

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This location was fantastic, best customer service ever when I was having a horrible move and weekend! Thank you so much!!

erika d. le

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Tim had excellent customer service, and Wade the mechanic made time for us on a very busy day to rewire my car for the hookup, so that I could stay on schedule with my move. I am so grateful.

Terry b. le

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Le client n'a pas laissé de commentaire.

melania s. le

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The customer who rented the vehicle before me hadn't returned it in time for my rental. The company representative was extremely helpful in figuring out an good alternative. It was appreciated, thanks

David B. le

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Eagle Auto Glass was a fantastic U-Haul experience. They answered my questions and confirmed my reservation over the phone a week ahead of time. They were polite and kind and flexible. I would give them 100/100 rating. The Uhaul location on College Road has been very nasty and unhelpful to me and my neighbors. I am recommending Eagle Auto and Glass to everyone in my area from now on, thank you!

Terry e. le

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Service was good when picking up the vehicle but terrible when trying to return it and some extra boxes we wanted to sell back. They would not work with us so I took the vehicle back to another location which provided very good service. Eagle Garage is more concerned about their other customers than UHaul customers. Sadly, I would not recommend them.