Nothing at allSHANE H.
Customer Reviews for Eagle Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Oak Grove, KY 42262
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 9h am à 5h pm
- Ven - Dim : 8h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Joel was the U-Haul agent at the Mimi Eagle storage facility. I was impressed with his actions. He was very professional and thorough ensuring I understood every step in the process to include what to do in the event of an emergency. Absolutely someone who is capable of taking on more responsibility.Damis C.
Le client n'a pas laissé de commentaire.LAURA W.
They tried to help me with the issues I was having. even though they were unable to help they pointed me in the right direction on how to fix my problem.Chelsea C.
Joel was extremely helpful and very kind. He tok the time to help me try and find equipment I was wanting but was not able to find within a 50 mile radius after calling around. I would like to Thank Joel's very much for his help.STACEY C.
Kelly was amazing, she was very helpful. She definitely made the process easier and explained everything so well.RONIQUE S.
Le client n'a pas laissé de commentaire.Marsha W.
Le client n'a pas laissé de commentaire.STEVEN P.
Excellent customer serviceCURTIS W.
The gentleman was very helpful as I had never backed a trailer ever!! He guided me through the whole process and went smoothly. And the location is literally a stone throw away from my daughters apartment so it was super convenientDANYELLE T.
Fantastic customer serviceTyler H.
Kelly was a excellent customer service repDarrell J.
Le client n'a pas laissé de commentaire.Floyd L.
Le client n'a pas laissé de commentaire.Rico J.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
This facility and it's staff are great. I needed to move out over Thanksgiving weekend (they were closed) and Kelly was very accommodating. I had my belongings stored at Eagle Mini Storage for just over a year with zero issues. Clean facility and really good rates, I would definitely recommend them to family and friends.Amy H. | Expérience générale
Make sure the equipment is in good working order withOUT nails in the tires. A building that doesn't look like a broken down shack would be preferred.DARREL S.
Le client n'a pas laissé de commentaire.Pablo H.
Le client n'a pas laissé de commentaire.JOSEPH M.
Le client n'a pas laissé de commentaire.Spencer L.
I love the customer service , keep up the good workBrittany J.
Le client n'a pas laissé de commentaire.Nathan W.
Kelley was super friendly, informative and wonderful to deal with upon pick up and delivery. I would use this location again and will refer friends to Kelley.SHERRI S.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Nancy R.
Le client n'a pas laissé de commentaire.Tate M.
The pick up place is was ABSOLUTELY AMAZING the lady who worked there helped us so much of she wasn't there we wouldn't have been able to move and we were in a very bad place she went above and beyond to help us get a truck I would 100 000 % recommend the pick up place to everyoneAARON N.
Le client n'a pas laissé de commentaire.Marco P.
Le client n'a pas laissé de commentaire.BERNARD F.
Jackie was amazing!! She was friendly and helpful with my questions. She made the process very easy and she followed up on my experience and how well the equipment was running. Ever impressed by my experience.Richelle H.
Le client n'a pas laissé de commentaire.Michelle S.
Le client n'a pas laissé de commentaire.RICHARD R.
Le client n'a pas laissé de commentaire.BRENTON P.
Le client n'a pas laissé de commentaire.DUSTYN R.
This was the third location I went to in one day to track down the 6x12 trailer I reserved over a week beforehand. The pickup location sent to me was wrong twice. I spent over an hour in the car and drove 30 miles to get the trailer.Paul A.
Le client n'a pas laissé de commentaire.KARLA M.
Le client n'a pas laissé de commentaire.BOAZ MICHAEL B.
Le client n'a pas laissé de commentaire.stephanie G.
Le client n'a pas laissé de commentaire.VICTOR S.
Le client n'a pas laissé de commentaire.MALACHI P.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.MELISSA S.
Le client n'a pas laissé de commentaire.Jacqueline W.
Le client n'a pas laissé de commentaire.Crystal S.
Le client n'a pas laissé de commentaire.Angie B.
They closed earlier than they said the would and I had to take time off of work to return the trailer.STEPHEN C.
Le client n'a pas laissé de commentaire.Tracy C.
Kelly was very helpful and made sure my experience was top notch! Definitely will return here if I need another uhaul trailer!MATTHEW M.
Le client n'a pas laissé de commentaire.Craig H.
I only had one problem with him I wanted to make sure he gave me some kind of receipt since I returned it a day early but all was goodAnn C.
Le client n'a pas laissé de commentaire.Erik L.
Le client n'a pas laissé de commentaire.Kofi B.
Le client n'a pas laissé de commentaire.William T.
This is my go to when moving! Definitely recommended.Brittany B.
Le client n'a pas laissé de commentaire.REMINGTON R.
Le client n'a pas laissé de commentaire.pete O.
Le client n'a pas laissé de commentaire.Thi R.
You can have the equipment available at the location where it was reserved. I reserved the trailer months in advance at my Clarksville TN U-Haul. The day before I was to pick it up I received a message that I had to go to another town to get it. Are they not able to retrieve their equipment? I had to take the day off work in order to go get the trailer so we could stay on our departure schedule. I have not rented from U-Haul before and I will not rent from you again.Kiley S.
Le client n'a pas laissé de commentaire.Micheal L.
Le client n'a pas laissé de commentaire.lisa L.
Staff was very flexible to work with my schedule and goals. Very helpful.Bob N.
No commentjames C.
Le client n'a pas laissé de commentaire.branden E.
Please have previous user close windows. Driver seat is wet.Gabriel B.
Le client n'a pas laissé de commentaire.jim B.
Eagle Mini Storage location was A+ uhaul location . BUT 712 Providence Blvd Zip code 37042 I think and also the 800 call center . Call them with a problem after I left 712 Providence Blvd location. Was told their phone was rolled over to 800 #. Had nothing but problems until one lady at the 800 call center took the time to understand problem and send me to Eagle Mini Storage . Oh yeah still WAITING ON REFUND from 1st rental.gregory H.
Le client n'a pas laissé de commentaire.angel A.
I had an excellent experienceDeborah S.
Very good peopleMarvin G.
Le client n'a pas laissé de commentaire.Rikki F.
Le client n'a pas laissé de commentaire.Charles S.
U-Haul needs to communicate with this place. It's not owned by U-Haul. When I got there I was told my reservation wasn't good and had to go to 3 other places to get a storage unit since nothing avail.Steven M. | Réservation
We were 1st advised to return our equipment to. U-Haul storage & rental location at 8475 Pembroke Oak Grove Rd, Oak Grove, KY. This is a storage facility with unmanned front office and internet drop off box. We attempted to use the drop box/internet option but were unsuccessful. Someone on site directed us to use Eagle Mini Storage just down the road. EMS was manned, accepted our return/drop off and very helpful.Harrold S.
Couldn't have gone better!Cynthia S.
Le client n'a pas laissé de commentaire.Stephanie D.
Le client n'a pas laissé de commentaire.Louis M.
The lady didn't explain that if we went over 50 miles we would get charged 79 $instead of 29 $even though when she asked how many miles we would go we told her 150. She also didn't tell us when we rented it we got it for 24hours, so we rushed to have it back by 5.....only to find that she CLOSED EARLY!jennifer S.
Le client n'a pas laissé de commentaire.Patricia G.
Le client n'a pas laissé de commentaire.Arthur G.
Le client n'a pas laissé de commentaire.Javier C.
They were extremely helpful! Absolutely wonderful to work with.Susan H.
Le client n'a pas laissé de commentaire.Anthony D.
Un Male servicio no rent mas en u-haulElvin C.
Le client n'a pas laissé de commentaire.julie H.
Storage facility is very friendlyDebra R. | Réservation
Le client n'a pas laissé de commentaire.Louis S.
Le client n'a pas laissé de commentaire.Juan M.
Nothing. The young lady who assisted me was dynamic. I don't remember her name be she had me in and out in no time.ALICIA W.
I only drove the truck about 2 miles to move some mattresses around the corner. The truck would only let me put 2,50 $ worth of gas to fill it back up. I returned the truck within an hour. She sent a receipt a day later charging me for 40 miles. Do not rent a truck from them!!! She must work on commission because this is stealing!!!Carolyn A.
Le client n'a pas laissé de commentaire.Paul A.
Office staff was very helpful and professional made renting very easyChristina P.
We love renting from them. They are always nice and friendly and very helpful. Will always rent from them.Adam W.
Provide a paved location...KEVIN T.
Le client n'a pas laissé de commentaire.Steve A.
Had no problem with them and really nice peoplePHILLIP H. | Expérience générale
Keep up the good work!Carl W.
Le client n'a pas laissé de commentaire.Willis H.
Le client n'a pas laissé de commentaire.Sherrie R.
Great Customer Service, best U-haul experience!terrell M.
The app quoted me a different price at the end of my transaction than the woman who was on site. I understand that she wanted me to pay for 2 days since I was 2 hours past what the check in was suppose to be, but instead of explaining herself thoroughly she just kept saying I have to pay for both days & didn't know why the app itself took a day off. I did everything on my end like I was suppose to, so that's a glitch in your system that needs fixing cause apparently having a truck for 26 hours means you have it for 2 days according to her but it means 1 day on the app. I love the idea of DIY, but not the lack of communication it causes with customer and employee. She also could've handled the situation better. Overall I would use uhaul again just not from this location, and system was resolve by the Area manager. Merci.Bryan G.
Le client n'a pas laissé de commentaire.Michael C.