Customer Reviews for Eagle One Storage LLC
(Concessionnaire U-Haul dans le voisinage)

38 évaluations

1711 Lake Murray Blvd   Columbia, SC 29212

(803) 788-2573

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 3h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(803) 788-2573

1711 Lake Murray Blvd
Columbia, SC 29212

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 3h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Very friendly and helpful. I called to get my truck a day early and they were more than accommodating.

JOHN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trenton M. 
Évaluation :
5

Forgot to tell the attendant that the check engine light was on the entire time we had the vehicle. We did not have a problem and the coolant temperature remained normal, so not sure what might be the problem.

CLARENCE B. 
Évaluation :
5

Get more pick up trucks.

Shericia B. 
Évaluation :
5

Nice truck. Drove well. Good storage capacity.

DOUG R. 
Évaluation :
4

Clerk at desk was not welcoming at all. She seemed irritated to be there and was bothered to have to check us out and the man in front of us. Could have at least said thank you.

Karen D. 
Évaluation :
5

Excellent service à la clientèle.

WANDA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVIS C. 
Évaluation :
5

Windshield wipers need to be replaced.

RACHEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
1

When I called to confirm my reservation, I was greeted in an unpleasant manner and told the rental I had reserved had a flat tire that they would not fix before our rental the next day. We were told we'd be responsible for fixing it. When I showed up to pick up the truck, she said we should have cancelled it since we were questioning her about the flat tire. Poor and highly unprofessional customer service at this location. Wouldn't recommend to anyone.

Mathew D. 
Évaluation :
5

Great professionalism and customer service!

GORDON F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONALD S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TRENCY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kami G. 
Évaluation :
1

Provide more education to the customer service representatives and to the site owners where the trucks are. I had a horrible experience because of this. I had a very rude customer rep on the phone and gave me all wrong information. I had to call back later on and got a more informative rep that actually helped me with my process. No i will not rent again and will advise other to not do so either. There need to be more transparent information given at the site for rentals. I went to several and received poor service at Lake Murray Lawn and Eagle one Storage. If they want customers to return they need to be more helpful. Not just say look online. Actually be able to talk about the service that you provide. Or willing to help. Eagle one offered none of the above. Acted like they knew nothing about U-Haul services they offered. Very very dissatisfied with services!!!

Eric G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS R. 
Évaluation :
5

Thank you for followup and communications.

Fred S. 
Évaluation :
2

Place was extremely busy on Saturday and only 1 person staff . Reservation gave me one truck number and keys in safe box was for another . Wasted 30 mins solving that mystery ? No parking availability for 26 day teuxk when I returns and had to back up hill with gravel on premises which then wouldn't go up and had to park it where it was and blocked exit for all Staff had no sense of priority so had to hail a customer to assist in getting the truck moved Will never rent form this location again

judith R. 
Évaluation :
5

It was a great flawless experience

TRACEY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey B. 
Évaluation :
5

They worked with me to help answer a few questions and was very courteous. Ver nice place to rent a U-Haul.

Troy S. 
Évaluation :
5

The truck automatically went to Tow/haul I knew nothing about this and wasted gas driving with this on

Annette L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUANITA G. 
Évaluation :
3

When I brought the rental back, the door was locked and no one would answer the phone. I brought it back around 1pm on a Saturday, and the store hours were clearly marked. After knocking and calling several times, the attendant came out and said we only needed to leave our keys - instructions that were never communicated prior to our interaction. She was abrupt and seemingly uninterested in helping.

CHRISTOPHER J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vicki H. 
Évaluation :
5

Easy app to rent truck and turn it back in quickly and the newer trucks and low tailgate for loading were perfect for the move. Ill rent again from you!

Jack D. 
Évaluation :
4

Nothing, but you app needs work. I froze twice -- once during pickup and one during return -- rendering it ususable.

KEVIN T. 
Évaluation :
5

The U-Haul app didn't really work on my phone or another person's phone who was with me had to log on to the website to get it to work.

James E. 
Évaluation :
3

We took our boat out on lake Murray for first time for a couple hours. We wanted to rent the smaller truck to make it easier (2pm.) The small truck was being rented the following morning at 7am. I wasn't sure why we couldn't rent that one. Only one small truck available.

LAURA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOAH H. 
Évaluation :
5

Everything was fine, except I had to rent a bigger, more expensive truck than needed, and wanted.

DANIEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Bradley W. 
Évaluation :
5

Such kind, nice helpful people. I certainly will recommend to others.

CHRISTEN F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey W. 
Évaluation :
1

I have rented from u haul for decades, and I must honestly say that this is the absolute worst experience I have ever had with a rental company. I rented a truck for a day, put only "10 miles" on it , put 2 and 1/2 gallons of gas in it and they charged me 15,00 $ dollars saying it was 4 gallons low!? I will file a formal complaint with corporate (not that it will change anything) but I will let all my friends, church members, and anyone else that will listen my story and at not to use that location!!!

EDDIE B. 
Évaluation :
4

Hard to get in and out of driveway

ALEX R. 
Non les évaluations ont été soumises pour cet établissement.

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