Évaluations des clients Eagle Self Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Eagle Self Storage LLC

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JEFF H. le

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Le client n'a pas laissé de commentaire.

KRIS M. le

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Helpful staff. Clean unit.

Kristina M. le

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Le client n'a pas laissé de commentaire.

Billie F. le

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I was very surprised that the truck was only three quarters of the way full of gas. In fact, when I got in the truck, it was off from what the agent told me. I asked for the customary fill-up so that I could fill it up when I dropped it off and neither of us would be 'off' on the amount of gas we left on the table. She said there was no where to gas up at the site!! I ended up attempting to leave about as much gas in the truck as I had when I picked it up, but was close to full. Thank me another time, but I will only use moving trucks that are filled from now on.

Courtney B. le

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Clean facility, friendly employees, great place to store our belongings.

Larry H. le

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Le client n'a pas laissé de commentaire.

Dalton S. le

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I don't understand why the rental pick-up agent had to re-complete my entire rental application with my personal information, equipment to be rented, what I'm hauling it with, etc. when I supposedly completed and pre-provided all of that information on your website when I reserved the trailer. This needs to be made more efficient.

Brad R. le

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Very easy to rent.

Howard M. le

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Low (zero 5X7) trailer availability in Lafayette LA, Had to drive to Youngsville LA for trailer and theyn only had one.

Jessica J. le

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Le client n'a pas laissé de commentaire.

Charles B. le

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Visit went excellent.

betty l. le

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Have smaller trucks at all locations, a smaller truck was 60 plus miles away. When the truck was scheduled it was not told then that a small was not at a close location. The scheduler need to be able to see what is available at the time of schedule.

Stephanie M. le

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A representative called to confirm in a timely manner and was very polite

Dustin M. le

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The actual location and the lady working were fine. She did her best to make sure we got a truck. This was NOT the location we were suppose to be picking up from and did not get the size truck that we had booked a week prior to needing it. We are very disappointed in UHAUL. We had booked a 26ft truck for pickup in New Iberia on early Saturday morning. My husband received a text on Thursday saying they did not have a truck that size so he called and found out the nearest truck that size was over an hour away and it wouldn’t be available until after 11am. They wouldn’t give us a discount for traveling so far for the truck we needed. They offered a smaller truck but when we asked if we could get more miles because of possibly having to make two trips they didn’t allow it. We accepted the truck anyways because we were in a bind and needed it for an 8:30 pick up. Saturday morning when headed to the location we got a call saying the truck was not back and they couldn’t reach costumer. The lady at the location was really nice and continued to try to find us a truck. We didn’t get the truck until after 11am. This put a pin in our day. We lost a half a day of work and didn’t even get the truck we needed so we weren’t able to fit everything in one truck load. Another thing that pissed me off was we were given 75 miles and the location we picked up the truck from was 20 miles from our home and the place we were moving was over 90 miles away. After all the trouble they gave us they could have at least given us more miles. Uhaul screwed us this time around. I can’t say that we will use them again. We’ve used them both times we’ve moved but this will be the last time they get our business.

James K. le

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Just the office bookeeper was there and not fimilarilar with the operation, loading and deployment of the auto transport. It was heavier than the one I used before. With the heavier aluminum and the heavy hydrualics for the brakes another strong young person and the customer needed to load. Unsat for that reason othwise a good trailer and trip. Note: I believe the manager showed up after I arrived than saw us loading...left????

perla v. le

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Le client n'a pas laissé de commentaire.

Heather g. le

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Le client n'a pas laissé de commentaire.

Russell B. le

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This place was horrible. Whne I dropped off trailer the representitive was not engaged, told me to drop trailer and he would mail reciept, however, he never did. Had to go back to office to request reciept. Did a military move and forgot to weigh trailer empty (that was on me), went back to location to see if they would work with me on taking a trailer to a scale to weigh, the rep kept saying "they could not help me" over and over again for every question I asked. They could not help me locate another trailer of the same size I originally rented in the area. This after their regional manager changed my drop-off location while in route, provided a new location you could not find on gps, which forced me to drive around with the trailer longer then needed. It was a painfull experiance, one i cant fully explain in comment section.

Steven R. le

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Le client n'a pas laissé de commentaire.

perla v. le

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Le client n'a pas laissé de commentaire.

Randy C. le

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Le client n'a pas laissé de commentaire.

keenan l. le

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Le client n'a pas laissé de commentaire.

doyle p. le

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KEEP SERVICE AS IS.

Kerry A. le

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I had my motor home parked in P33. The negatives are..... 1. Limestone Parking Area 2. P33 being against the fence; rocks and debris thrown during mowing 3. Narrow drive off Chemin with no curb

Rick M. le

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Easy to drop off, plenty of space for us to unload trailer & nice location

Roderick c. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Natalie A. le

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I had a bit of bad luck and ended up having to keep it longer and ended up getting stuck in my front yard. Everyone was wonderful and Roadside assistance had someone out here to help me very quickly.

Leslye B. le

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Le client n'a pas laissé de commentaire.

John R. le

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We delivered after hours and everything necessary for that to occur was available. The website explained everything necessary for a smooth transition

John M. le

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Le client n'a pas laissé de commentaire.

Joseph W. le

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Le client n'a pas laissé de commentaire.