Évaluations des clients E&S Transport Inc
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de E&S Transport Inc
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Brent W. le
Very helpful and happy to help.
Joseph Q. le
Probably would not recommend. I was charged a 20.00 “ after hours drop off fee “ First of all, u haul says it Is completely ok to “self return†but says NOTHING about any after hours drop fees. Had I known this, I would’ve dropped it the following morning. This is a bs “hidden fee “ I feel is wrong. I’ve spent a fair amount of money with uhaul in the last year and this is how I get treated ????
Charles John R. le
I had a great experience at this location. Everyone went out of their way to be helpful.
Robert B. le
these people were so slow. They didn't even help take it off or check me out after waiting 30 minutes . If they marked it late I am going to be razy.
mathew C. le
Great customer service from all !!!
Jonathan B. le
The folks at the rental location were very friendly and helpful.
Linda G. le
Winter tires!
Vivian I. le
Friendly, helpful service. Always confirm reservation and contract closure.
Sharon M. le
The item I reserved was not at the location promised when I arrived for pick up. The persons working there were helpful in finding a suitable replacement, but at a different location. After being sent to a different location I was promised my credit card would not be charged. It was then charged more than double the quoted rate. I await resolution.
Danielle C. le
Really a friendly atmosphere. Everyone is really helpful.
SUEANN C. le
I had not complaints, they were wonderful!
Erik S. le
1. Guarantee the pick-up location and equipment 2. allow pick up earlier that 8am
Bruce S. le
Nice people. I read some bad reviews, don’t believe them. Definitely would use them again. I used to rent trailers from the Burlington location, which is extremely busy with little room to park or maneuver. This is a wide open gas station, easy to get in and out. And good luck to the nice woman who checked me out, she’s getting married in a few days.
Marc C. le
Could use a little cleaning / tidying up, but staff was very good and helpful
Marc C. le
Could use a bit of cleaning / tidying up. But very solid in terms of the rental / return process and also very friendly staff.
Donarae D. le
Awesome helpers at E and S
Jessica B. le
The owners of the gas station were super friendly and made the process easy including the ability to the fill the gas tank at any time of day/night at their station, my car was safe while parked at their place, and the directions for return we clear and concise.
HARRISON G. le
Kelsey is and was the best once again, super helpful and just a joy to work with. I was in an out and all paper work was ready as soon as I got there and back. Thank you!
lloyd B. le
Excellent experience
HARRISON G. le
Kelsey was the best! Super helpful and extremely courteous! Give that lady a raise!
Richard A. le
The person I spoke to on the phone said my card would not be charged until I returned the equipment nor would I be charged a deposite if I paid with card. I also requested a small dolly just in case. When I got there the man running the shop demanded that I pay a deposit. Then tried to charge my card in ADVANCE when I specially explained it was a prepaid card and would have to put money on the card when I return the equipment. He insisted on cash. When I brought the truck home, there was dolly. When I called right away to ask about it, he threw a tantrum like a child. He said I should have looked before I left and that I didn't ask for one. When I returned the equipment, a much nicer lady was getting me my change. She asked if I returned the dolly. I informed her that I never got one. She was shocked when I told her about her colleague's actions and how he handled the situation when I said I needed a dolly.
Angus D. le
No one seems to ever be here
GINA S. le
The people at this location were Very helpful and great to work with
Allison B. le
Voice mail was full when tried to call.
jeffery S. le
Really flexible and helpful
Edward S. le
There was poor cellular signal at drop off location, and the rental return website crashed multiple times. Had to drive to another location to download the app to effectively return the trailer. Location was covered in trash and debris.
JOYCE C. le
Wonderful helpful customer service in Waterbury Vermont and Pittsfield Massachusetts..
Gail E. le
The back of the truck was not swept clean.
Alison C. le
We called ahead of time as requested on the website, someone was there - very polite, appreciated that we washed the trailer at a carwash. Overall pleasant and safe journey.
Mike P. le
Locations and equipment was great. My biggest problem was the fact that we moved 9 months using the same size trailer for about $240, but moving back to Florida we were charged $890. That was ridiculous. But we had no other options and customer service said there was nothing they could do.
Matthew A. le
Can’t think of anything
Jay C. le
Improved over last visit, which was not bad. Lobby is neat and orderly. Personnel were helpful and polite.