I packed our whole house and drove 2400 miles across the country by myself. This truck took care of me, kept me safe, got me there on time and when I needed it to, this big truck had heart!
Karen A.
Customer Reviews for E&T Hardware & Building Supplies
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very professional and very easy to drop off
Douglas S.Employees very friendly
Earnestine C.Ensure the contact paperwork is accurate and do not mislead the customer to believe everything is accurate in the system and will be emailed to their address when the system is working.
Jeffrey M.You are just great where you are, keep up the good work 👏
James S.I reserved a truck one mile from my apartment. I had to drive over 25 miles in rush hour to pick one up because my location did not have one. This is the second time I have had to do this renting Uhaul. I will never rent from Uhaul again.
Thomas D.I was greeted and welcomed by personnel immediately upon my arrival at the drop off with absolutely no wait time. They were very efficient in conducting their inspection and had me on my way in no time. Greatest return experience I've ever had.
Kevin W.No need for improvement! They were fast, courteous, and knew what they were doing. I was very impressed!
RICHARD H.This U Haul site was AWFUL!!!!! I got back late but they said that was ok. But I asked for help in returning my truck rental and the woman working there said that their UHaul department had closed and I had to do my return online. The beautiful lady Tabatha was wonderful and tried to help me but the woman running the store wouldn't let her help me return the truck online. I had to go to the back of the store lot to get pictures of the truck I rented. Then cause I didnt have the key, I had to walk all the way back up front to get the key to crank it up to get the mileage and then walk all the way back to return the keys. I didnt have any problems with the truck but the rental store was jist too much! I dont have a problem with UHaul but I wont ever rent at this location again! They are just not nice or helpful with anything what so ever. It took me almost an hour to return the truck, and I still haven't gotten a copy of what I was charged for renting my truck.
Cheryl X.Excellent customer service. I experienced no complications at all.
ROGER S.Great service made things very easy!
JOSEPH O.not a thing, it was a very pleasant experience
carol V.Drop off was redirected to a 2 hr ADDITIONAL drive after driving 2300 miles unacceptable!!!
JOEL S.Had what we needed in stocks. Friendly and helpful employees.
daniel M.Great customer service!
Rashanda S.Nothing. This location was superb. They were courteous and explained the whole process to me.
JOHN C.The service was awesome. The people at this location are so nice and helpful!
GEORGE R.All was great: The reservation process, The picking-up of the truck, Their staff, The cleanliness of the truck! We'll rent from them & U-Haul, again.
RICHARD B.Once I got the truck at E&T Hardware things began to fall into place. Trying to get the truck was such a hassle. I was originally to pick up from Camden Gold which didn't happen and from then on,it was a nightmare until E&T Hardware. Linda was such an amazing woman and went above and beyond getting things done.
PATRICIA W.Only issue I have is we had to travel further for truck pick up because customer at initial location had not returned the truck the night before.
JOHNNY D.If renting a trailer is always this easy, why would I ever buy one?
TODD B.The price for a towing dolly was much more than I was quoted and expected to pay!!!!
COLON B.great service...excellent to work with..would highly recommend using again....
JACK K.First thing be trained on time management and the rental equipment request, i was denied the Cardoly and was made to take a full size car trailer,,, The owner was being a rude ass when I brought back the equipment, now we're to be found in the hour long you can't use cardoloy to pull car debate, they were trying to check the lights blinkers ect. I had already unhooked everything but he was oh hell no you are responsible for the lights , my truck is old maybe my pigtail sucks, but How can you hold me responsible for lights, no one checked before I left in first place I don't know if they ever worked,, that's when his employee that was supposed to check and didn't probably got fired or who knows what disciplinary actions he has in mind, but that's how the nightmare of renting uhaul in Elgin sc , old millerlumber building on main street,, they we're new to the area they said something about working for Pelosi hardware up north I think
Ryan J.Everything was great, but set me up for a local one way, when I was moving 3 hours away... so I had to stay in the phone with costumer service until they had it changed from Columbia SC to Asheville NC.
CALEB L.The gas was not enough we run out and was changed for it and there is a shout-out of gas in sc
George C.Hello, this is actually the second U-Haul I have rented during covid and I have to say I am a little disappointed in the cleanliness of the interior of the cabs. Both my trips (FL to SC & SC to UT) I had to actually wipe down the interior. The cup holders were not clean and all with sticky things in both trucks. I even had to wipe the plastic in front of the speedometer because it was dirty and hard to see all the gauges. The truck itself was fine, but surprised how dirty and obvious that very little cleaning went into the interior prior to me picking it up.
JOSHUA R.Faster check out
LUKE H.Also a fast and easy turn in!
Elizabeth M.S.O.
MARY C.Outstanding Operation! On Christmas Eve, Linda stayed late to help me as I'd been on the road and couldn't get there before they closed. She was kind and professional throughout the entire transaction. A model operation. Thank you Linda! Burwell Boykin
Burwell B.I really enjoyed the friendly atmosphere at the location. The truck was very clean and in great condition.
Rafael G.