Customer Reviews for East Coast Outdoors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of East Coast Outdoors

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Brent S.
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Always a quick, easy, seamless transaction!

Anita S.
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Customer did not leave a comment.

Shannon R.
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Eric was extremely helpful and went over and beyond to help us get the equipment we needed. Even when we needed to exchange a piece of equipment, it was quick and seamless! Would recommend to anyone needing Uhaul.

Christine S.
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No improvements necessary, the location was very friendly, helpful and quick to get us set up and on our way. Could not have asked for a better experience. Thank you!

Vera E.
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Nothing. Experience was great.

Eric S.
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Always great service from these fucking guys. Wouldn't go anywhere else

Mike W.
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Customer did not leave a comment.

Joseph N.
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Nothing. It was perfect

Thomas K.
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Customer did not leave a comment.

Thomas T.
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CHRISTOPHER K.
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MARK S.
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BARRY E.
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Where I picked it up and dropped off both places were pleasant and professional I would use them both again

brandon F.
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Customer did not leave a comment.

Dave J.
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Lance D.
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Stephen H.
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Kevin R.
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Donald T.
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We didn't make it easy on East Coast Outdoors, but they came through with flying colors. Thank You! Definitely would recommend this specific location!!!

David L.
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Rented a 26’ box truck for a local move. Truck was great as was the service provided by the local manager. Location was convenient. I’d definitely rent from him again.

Daniel M.
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These guys are great. This is the 3rd rental with them in 3 weeks, and each time the truck is exactly what I asked for, clean ready to go, I am out of there in 10 minutes, return is easy. They are my go-to for truck rental. Dan

bob S.
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Customer did not leave a comment.

Jennifer S.
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Started out rough, but was resolved and all was well at drop off and payment. Much more pleasent and way less b.s. and hassle than enterprise!

Sue E.
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The staff was very friendly and helpful!

Brian A.
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Customer did not leave a comment.

Bradley H.
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The guy at this location was great to work with.

Randy V.
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Nothing-our experience was perfect! Eric is amazing! Highly recommended and will do business with him again!!!

William D R.
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I’ve had an amazing experience at East Coast Outdoors every time I need a uhaul rental (which is pretty often). I enjoy doing all of my uhaul rentals here and wouldn’t go elsewhere for three main reasons: 1: When I order any U-Haul from this location I can count on it being there and ready for me. 2: The time it takes to pick up is lightning fast, unlike any other U-Haul store I’ve been to in the past. 3: The professionalism and customer service of this store is, on its own, praise worthy. Get your uhaul from these guys, you’ll see what I’m talking about!

LUIS F.
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Erick is a great person and always like to help

Nicholas T.
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Nothing. East Coast Outdoors had the truck ready and expedited the transaction. I had entered all the data on the Uhaul site and agreed to the terms. Eric explained all the rules and had My equipment ready to go. I filled the gas tank and folded the covers, and cleaned the whole truck. Nick

PETER K.
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The entire experience from online reservation, customer service call, to change drop off, pick up location, the trailer was clean and worked perfectly, drop of was easy, from start to finish PERFECT.

Jodi B.
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Customer did not leave a comment.

Matthew F.
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Awesome service Matt F

Angelina P.
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Customer did not leave a comment.

Joseph N.
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Customer did not leave a comment.

Eric S.
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cool place

Christina G.
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The location was great. The representative that created my reservation however did a terrible job. She reserved a 15 ft truck and it was not the correct size. We were not able to move what we needed and it was a complete waste of money. Will not be using u haul again

Joseph N.
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Customer did not leave a comment.

Matthew R.
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Customer did not leave a comment.

Hunter C.
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Easy, quick, well organized. A painless experience I’m grateful for

Matthew L.
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Customer did not leave a comment.

Heather S.
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William D R.
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They’ve got the newest and cleanest equipment. They keep their stock of equipment in such good shape. Awesome guys, Erick is so easy to work with! Their customer service and quick process blows every other uhaul store out of the water, in my opinion. I can’t say enough good stuff about them!

bo J.
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Customer did not leave a comment.

Adam I.
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jim P.
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No improvement needed. It was a pleasure dealing with Eric from East Coast Outdoors. Awesome experience! Thanks

Doug B.
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Customer did not leave a comment.

stanley F.
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Probably my best U-Haul experience. No waiting, knowledgeable friendly person who helped me hook up and check lights. Very good communication, five-stars without a doubt.

Sharif A.
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The guy we picked up the trailer was very rude and disrespectful. he kept saying it is 10 o'clock and I need to leave. We initially reserve 5×8. But he said he only have 4x8. End up using smaller size just to move on. I will never recommend this location again.

karen C.
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The office was close. Got there before it was suppose to close.

Devante S.
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Customer did not leave a comment.

Daniel M.
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Awesome service. Found a truck that fit my needs. Very flexible timing for pick up and drop off. Will use these guys again. Dan

patrick O.
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All good

Robyn H.
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Everything went very well, there were even a few blankets and a dolly left over for our use. We couldn't have done it without you. We'll use you again!

Robyn H.
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Nothing, the truck was great, the service was friendly. I would use you guys again in a heartbeat!

Rob H.
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All Uhaul stores should take note to this store.

Patrick L.
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Customer did not leave a comment.

STANLEY K.
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Emad W.
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I will definitely being going back to this specific location even though I pass two other U-haul locations on the way there. There was an issue with my reservation (trailer size not available) that customer service was not willing to work with me to get what I need. They would either give me the smaller trailer or I would have to pay extra for a truck. After speaking with the gentleman at the location he worked diligently to get me the equipment I needed to be able to remain on my strict timeline. He even stayed past his shift and delay his plans to be sure I'm getting the best bang for my buck. Will definitely do business with them again!

Terence K.
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Great customer service. Fast, friendly and professional.

William W.
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Clean up customer check in area

Jodi B.
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East Coast Outdoors U-Haul has the best customer service!! The staff is always friendly and always assist me with determining the right vehicle rental for my needs.

David M.
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Great customer service!! He went out of his way to get a big enough truck for me. U-haul needs to do better at having bigger trucks available and not leaving them down in Florida!

Jamar R.
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Location and sevice at location was perfect. The roadside assistance sucks

Donna R.
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I have rented a number of uhaul's at various locations and this is by far the BEST!!!!!!!!!!!!! Customer service, friendliness, and extremely helpful and easy going. I would definitely rent from this location again and tell all my friends too. Great Experience!!

Kenneth R.
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Process the app approval process. There was a 10 minute wait to get online approval for the truck while I stood by at the location.

Michelle S.
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Excellent experience at this location. I was so impressed and pleased with the level of service!

Brian B.
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Best Service and friendly representative. I had to go to another location out of my way to get the trailer I needed and this inconvenience was offset by the quality and pleasant and helpful service. Highest rating for this store Brian Boyle

fred B.
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Customer did not leave a comment.

Mason A.
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Great service.

rick H.
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Customer did not leave a comment.

Edward D.
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Owner was great, courteous and helpful. Would highly recommend and rent again there. And not closest to me, but great inventory

Michael H.
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Daniel H.
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Mario C.
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Robert V.
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Great folks to deal with. Helped load and checked lights. Easy in and out. Will rent again.

Darrell T.
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Eric is a very helpful n professional Man n knows how to treat his customers and gives his very Best to make sure your rental is a no hassle situation THANK YOU!!!!! DARRELL TOLBERT

William R.
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This Uhaul location is by far above and beyond, BETTER than any other I’ve dealt with. I have rented uhaul moving trailers and trucks here and have always received honesty, courtesy, well maintained equipment and outstanding customer service. Can’t say enough good stuff about my experiences here.

geoff S.
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Customer did not leave a comment.

Robert C.
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Customer did not leave a comment.

Michael G.
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steve C.
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Todd W.
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Really great people and nice experience!

vince M.
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Customer did not leave a comment.

Dan A.
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Indicate on website what size ball hitch and elec wiring hookup needed to use a tow dolly.

GREGORY M.
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Had an issue with the running lights on my truck. Was referred to a local shop that resolved the issue quickly and reasonably so I could get on the road. Great service.

John I.
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Customer did not leave a comment.

Jeff S.
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Eric went above and beyond my expectations to provide me with an excellent rental experience.

Betsy S.
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the owner was wonderful and helpful, however this was not the location we expected the uhaul to b available and had to drive an hour to get a pull-behind. we received a text message the day before pick-up (not when we ordered) notifying us of the pick up address but did not notice the change until we were at the location we had requested which originally noted it was available

Elizabeth F.
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Customer did not leave a comment.

Tracie W.
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Customer did not leave a comment.

brittany G.
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The guys in the office were awesome and super friendly! GREAT customer service. I’d highly recommend renting equipment from their location!

Derrik R.
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The truck we rented was there and ready with a full tank of gas and I just had to bring it back with a full tank. It costed less then we expected and would definitely use them again for next move.

Eric M.
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Awesome experience picking up the trailer. Quick, easy and painless. In and out within a few minutes

Katy C.
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It was an outside drop off location and there were no personnel to help us. My experience with dropping off the uhaul was terrible. The online check in kept freezing when loading images and I had to call the uhaul number a few times. I would not recommend this at all.

Leslie H.
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Customer did not leave a comment.

Irv M.
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keep doing what you are doing at this location.

Leslie S.
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Owner/operator was very nice and helpful

James S.
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Eric was extremely helpful and made the rental process seemless and without any headaches. He explained all the terms thoroughly and gave a full explanation of the equipment we were renting. I would highly recommend East Coast Outdoors for ANY of your U-Haul renatl needs. Jim Susnoskie

Mark G.
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Erik was awesome

No reviews have been submitted for this location.

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