Le client n'a pas laissé de commentaire.Joel T.
Customer Reviews for East Highway 86 Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.WILLIAM C.
Le client n'a pas laissé de commentaire.MARIA C.
The rep there was very knowledgeable and helpful and friendly. Ty for good experience!Mark S.
Lavern and her boss were very helpful with my rental process. These are the kind of people that is missing in these times. "Customer Service Orientated"Javier G.
Le client n'a pas laissé de commentaire.Gene M.
Helpful and professional. Clearly take safety and propped trailer hookup seriously.Karl B.
Your perfectangie C.
U-haul made an unauthorized charge to my bank account of 328 $that was not on our contract agreement. U-haul has not reimbursed me over a week later after complaining to the local office in Willcox and even spoke to a corporate rep...who said he couldn't re-imburse me on my original account. Spent an hour and half on pick up date.... supposedly due to U-haul glitch. Poor service by corporate office to returning my money. I have contacted my bank on this fraudulent charge.DELBERT LAVERNE B.
Wow, I feel like we would achieve world peace if everyone ran their business like this. Personable, clear, kind. Thank you Laverne!Will D.
Le client n'a pas laissé de commentaire.KYLE B.
Always enjoy doing business with the Hwy89 Willcox location. The staff is very professional, friendly and helpful. They go out of their way to make it a pleasurable experience. Thank you Laverne and Gene, you're the best!JUDY KAY S.
Great serviceLa Vern T.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.Kyle W.
Le client n'a pas laissé de commentaire.WILLIAM C.
Le client n'a pas laissé de commentaire.Angel G.
Gene was super cool, informative and helpful. Made the drop off incredibly easy.jeffery T.
Le client n'a pas laissé de commentaire.Daniel M.
Clean facility. Very friendly customer service.La Vern T.
Le client n'a pas laissé de commentaire.James O.
Le client n'a pas laissé de commentaire.Garry L.
Excellent service and a very clean facility.La Vern T.
The uhaul employee was fantastic and very helpful in getting the trailer hooked up correctly. First rate job. I will use that location again because of her.Whitney M.
The uhaul I received had two almost bald tires. One tire that had been plugged ended up popping and blowing the plug out. I had to pay to replace tire. Not safe or well maintainedTaylor T.
Le client n'a pas laissé de commentaire.TANYA B.
Le client n'a pas laissé de commentaire.Priscella P.
The woman who helped us was especially wonderful with helping us think through our needs. Unfortunately, I have forgotten her name...Loretta?Constance B.
Laverne was amazing had a great experience! Laverne was absolutely fantastic she really helped us out and provided an excellent experience. Will definitely be making reservations through this location from now on. Thank You.JAYA S.
well run u-haul franchise clean , professional , personable , my experience with this concern was just fine.Thomas T.
Le client n'a pas laissé de commentaire.Kyle M.
She was an absolute pleasure to work with. Made sure All of my needs were met. I will Definitely be coming back here for All my Uhaul and Storage Needs. Moving is Hard....Thank You for making that part A Little Easier.Leah M.
Uhaul should pay their dealers more money for all the free work that they do! Uhaul should also take responsibility for their actions rather than pinning blame solely on the dealers! This dealer was great, but Uhaul itself needs some work!Stacy S.
Le client n'a pas laissé de commentaire.ARTURO R.
The price was to high. 500 $is too high.. for 900 milesBlessy A.
Le client n'a pas laissé de commentaire.lowell J.
This location was awesome. I can't think of a way to improve.Genevieve L.
Le client n'a pas laissé de commentaire.Bob P.
Le client n'a pas laissé de commentaire.Debbie F.
They went above and beyond to get me set up with my trailer rental!Robert D.
Le client n'a pas laissé de commentaire.ROBERT H.
liked the service, & the place, ver clean, and well magedmarcos S.
Le client n'a pas laissé de commentaire.cathy W.
Le client n'a pas laissé de commentaire.Clarence F.
This place was great.Ronald K.
We were VERY dismayed! The lady there is HORRIBLE AND RUDE! We hope to never have to drop off there again! We have dropped off once before and she was RUDE back then!!James B.
Le client n'a pas laissé de commentaire.Carol P.
Le client n'a pas laissé de commentaire.Pamela B.
Very pleasurable experience. Laverne Torres was extremely helpful in hooking up the trailer. Very professional and friendly as well. Will definitely be returning when the need arises.JUDY S.
Le client n'a pas laissé de commentaire.Edwin Cliff C.
Helpful and kind staff.Ted H.
Le client n'a pas laissé de commentaire.Gina P.
I was supposed to pick up at a location almost 1 hour away. U-haul corporate called the day before (after I had already traveled 15 hours) that I would have to travel further to get my trailer or rent a smaller one, which would not work for us. This was very frustrating to say the least. We begrudgingly made the extra 2-hour roundtrip to get what we needed. I feel like I paid to do someone else's job. The site we did pick it up at was friendly and easy to find.Jamie A.
Le client n'a pas laissé de commentaire.Stanley G.
There was too many flies while we were waiting for the paperwork.Jaime M.
more phones hard to get in touch with.Diana T.
It took 3 attempts to pick up equipment. Customer service assured that equipment will be there on Sunday. Location was closed (41 mile drive) Initial location didn't have equipment at all.Randy W.
The gal who helped us get set up was so kind. You do not meet people like that any more, she was helpful and friendly and trying to do such an amazing job all while having to keep distance and wear a mask because of this COVID thing. She was so amazing and made our experience not just one of business but she felt like family.Autumn O.
Le client n'a pas laissé de commentaire.Gareth R.
Very nice personnel grate equipment overall I think I had the best experience being my first time to do business with you guys thank you definitely recommend you guysMario H.
I appreciate the immediate customer service provided and professionalism shown. I will strongly recommend this location to everyone that has any moving needs. Thank you, U Haulgreg S.
Le client n'a pas laissé de commentaire.Gene M.
Le client n'a pas laissé de commentaire.William C.
Did not like having to deal with the dealer agent over the phone(standing outside the building, talking to her one foot away), this is ridiculous, this is Willcox, AZ not LA or Seattle! Useless panic over this virus. Get over it.Larry A.
Le client n'a pas laissé de commentaire.Tawnia M.
Le client n'a pas laissé de commentaire.Anayansi O.
Again freindly and helpful!Janet N.
Lorena was very friendly, helpful and personally getting involved to give us the best rental for our needs.Gail D.
Everything went very smoothly, I didn't experience any issues, the customer service person was thorough, she took the time to answer all my questions, I was very pleased with my overall experience at this location.greg R.
NOT MUCH VERY HELPFULLavar M.
A sign out front would be helpful.Robert C.
Lights from truck to trailer did not work. Windshield wipers did not work. Required 3 service calls to repair vehicle before I could even begin my trip. Extremely upset with how the equipment was not road safe or ready when I was preparing to leave for my move. It's stressful enough as it is without having to worry if you will make it day to day without more problems and delays.Steven B.
Although U-Haul could not accommodate us in Safford, AZ where we made our reservation, I am glad they sent us to Willcox. This operation was very professional, and the owner was kind and helpful. I would have like to have received a little credit to the cost after having to drive an extra 80 miles to pick up our trailer, but the experience I had there outweighed the inconvenience.Amy O.
Le client n'a pas laissé de commentaire.Patricia N.
I loved this service. This is my first time renting a Uhal and the experience was phenomenal. The process From start to finish was a breeze. Nothing to worry about. Pretty Straight Forward Service. Friendly Staff willing and ready to answer any and all your questions. I would definitely recommend this service to anyone.Christian G.
Le client n'a pas laissé de commentaire.SONIA B.
Le client n'a pas laissé de commentaire.brandon F.
Put a big sign out near the highway showing uhaul. GPS takes you 1/4 mile past entrancemichael S.
Excellent serviceLa Vern T.
Wilcox not manned,george P.
Quick and easy.Alvin D.
Quick and easy.Alvin D.
Le client n'a pas laissé de commentaire.Mark J.
Lady in willcox was very helpful,polite,professional very good service the best.Gerardo S.
Le client n'a pas laissé de commentaire.Carl I.
Dont have bad comments only the best for the representative that attended me she went out her way to help me thank you.Martha G.
The night drop was very uncomfortable. It didn't feel right leaving the truck out where it was.Saralynn G.
Le client n'a pas laissé de commentaire.Becky K.
Le client n'a pas laissé de commentaire.Juan M.
A long distance moving truck needs cruise control! I had to drive 1800 miles pushing a gas pedal this was most rediculus in today's tech world. Also the rear fiberglass shelf of the truck allows way to much noise into the cab could not hear the radio even at extremely load levels making for a content road, tire , and whine noise. Need to fix.kim G.
This was the second time in the last 8 months that we used this facility to turn in U-Haul equipment. Both times we had pleasant experiences and no hassles what so ever. Personnel were great both times. Will definitely recommend.Joanna S.
Facility very clean and we appreciated the service. Very friendly staff.LaVern T.
I wanted to say that I'm very late giving this review as my moving experience was in Feb of 2019 and it is now July 2019 but I'm doing it so that is what counts. The staff at this location are AWESOME! They go out of their way to help you in the best moving options and they are very friendly. I strongly recommend them for all of your moving plans! Great job you all - This is Barry from Yuma, AZ.Barry W.
Le client n'a pas laissé de commentaire.Christopher C.
The owner and his staff made my rental easy as can be. They were informative and helpful in hooking up the car hualer rental. If ever in need of rental I would not hestiate to use them again. I will also recommend them to friends and family.Joseph K.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.Todd T.
We were suppose to p/u at Thatcher as location. I reserved over a week ago. With Ashley. We confirmed and day before p/u I spoke to Ashley that we will be there at 4:00 p.m. Fri. We got there and the bitch gave our ?? away. I was pissed cause we traveled over 250 miles for the ??. We were there for an hour. They couldn't locate the manager or Ashley who gave our ?? away. That botch manager didn't train her staff on renting out uhauls. She NEEDS to be fired. Also Ashley. Then the cashier that was on site said that she wasn't trained on how to rent out uhauls. It was her first day at work. I will never recommend Thatcher for ?? rentals. No wonder there's such bad reviews. I learned my lesson. Thank God willcox az had an extra ?? there. We did half to go out of our way to get a ??. We loaded up and went on our way. Your company was lucky that we got a ?? cause we were getting ready to sue Thatcher site. We should be completely rienbursed for our troubles and stress we had because of their incompetents. I'm still posses because we had to stay at a hotel for the night. We were suppose to get the ??, load up and be on our wayMarie F.
Le client n'a pas laissé de commentaire.Larry A.