Évaluations des clients East Penn of Quakertown

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de East Penn of Quakertown

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Barbra C. le

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Le client n'a pas laissé de commentaire.

Chris H. le

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Le client n'a pas laissé de commentaire.

Theresa S. le

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Wayne at this location was very helpful and friendly

Mary D. le

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Le client n'a pas laissé de commentaire.

BARBARA F. le

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Le client n'a pas laissé de commentaire.

Deborah L. le

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Customer service, Wayne, was excellent. He spent a lot of time helping me with all the aspects of my rental.

Todd M. le

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Le client n'a pas laissé de commentaire.

Jim S. le

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Le client n'a pas laissé de commentaire.

Ki K. le

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Le client n'a pas laissé de commentaire.

Olivia T. le

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I received a text message 24 hours in advance saying to pickup my truck over 45 minutes away and over 25 miles away... it was absurd! We did not schedule an extra hour and a half and 25 miles of gas in the uhaul and 50 miles of gas in my mothers car to get this truck. When we got there, the employee was a hot mess, almost charged us an extra $100 incorrectly, and told us originally he didn’t have a truck for us. Then on the way back to my house with the truck, it got a freaking flat tire!!! All this before we even LOADED the uhaul. Honestly, my past 3 experiences have been horrible and I’m not sure why I kept coming back. I don’t plan on returning as a customer in the future unless the service changes immensely... SO disappointed.

cynthia E. le

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Le client n'a pas laissé de commentaire.

Joe F. le

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I was pleasantly surprised how easy it was to rent a truck for 8hrs. I will rent from U_Haul again !

Jack F. le

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The actual uhaul location was fine. However the process of the online check in was a mess! I had such a frustrating time. It asked for a picture of my license front and back, but after that it still had me input all the information in. Then it wouldn't accept my birthdate or license expired date even thought it was straight from the license. I was on hold for 30 min and no one picked up. Finally the call went blank. I was on uhaul chat and someone responded once and then never responded again. I was at the uhaul before the open time so no one could help me. After 40 min the page finally accepted the birth date and license. I was late for my move. What a horrible and stressful experience

Kyle L. le

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Very clean trucks & personable employees

William M. le

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Le client n'a pas laissé de commentaire.

jerome H. le

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I cannot recommend this place enough!! The best !!! Very helpful and courteous Thanks J D Halle

Richard W. le

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No improvement needed. Everything went well with good service.

Cynthia N. le

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Always a pleasure working with this dealer

James B. le

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Le client n'a pas laissé de commentaire.

John K. le

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Le client n'a pas laissé de commentaire.

Chuck C. le

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Great service and friendly staff.

doug S. le

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Le client n'a pas laissé de commentaire.

Chris S. le

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Le client n'a pas laissé de commentaire.

Philippe E. le

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The woman working at closing time seem to be in a hurry and a little frustrated with her customer I’m sure she is a great person but a little overwhelmed

KENNETH L. le

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Le client n'a pas laissé de commentaire.

Bernice D. le

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I was treated very well at East Penn of Quakertown. I shouldn't have had to drive all the way there from the Allentown location who said they didn't have a truck which was reserved for me. They sent me to Center Valley who also didn't have a truck, but that employee called East Penn and got us one. With the 2 hr. delay, I had to pay extra for the 4-man moving crew. I was treated terribly by the Allentown, Livingston St. U-Haul. I will never store or rent from U-Haul again, and will never recommend them to anyone.

Albert H. le

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Great experience, very nice gentleman

melissa B. le

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Le client n'a pas laissé de commentaire.

SHARON C. le

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WORST RENTAL EXPERIENCE OF MY LIFE! Honestly I would NEVER recommend U-Haul to anyone I know or come into contact with after this experience! I’m a nurse and come into contact with many people who will all be warned to do themselves and their wallet a favor and steer clear! Unprofessional, rude, accusatory, unknowledgeable staff which includes the so called management (regional) who we turned to for an amicable resolution to the issues and whose derogatory email to me is now on Twitter.

FRANCIS M G. le

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Le client n'a pas laissé de commentaire.

Rickie H. le

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The computer system was done..even though the person behind the desk went above an beyond..how can u run a busy with no computer

Valerie K. le

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Le client n'a pas laissé de commentaire.