Went to go pick up rental and rental was on empty gas light was on. Horrible place to get a rental
Neissa Charles
Customer Reviews for East Side Package Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Trash in the back of the truck, sketchy location
Benjamin GloverI was charged 20 dollars more than I was quoted. The truck was EMPTY on gas like so empty that when I turned the truck on the gas light came on immediately so I ended up having to put gas in before I could move anything. So in total I ended up paying over 80 dollars in total for a rental I was quoted 39.95. I absolutely won't be using this anymore.
Adrienne MartinHorrible customer service. Waited an hour at the pickup spot and could not get the code to retrieve the key to the truck. Couldn't get anyone on the phone. A friend had to go to another location to get the information. It set us an hour and a half behind.
David TenoreClean out the cargo area of the uhaul, it was full of debris. That said I was provided a partial refund because of this and would consider using uhaul again as a result.
Bonnie SparksGood location,nice guys
Wilfrid OrelusVery pleasant customer service at drop off location.
trina burris