I was charged 20 dollars more than I was quoted. The truck was EMPTY on gas like so empty that when I turned the truck on the gas light came on immediately so I ended up having to put gas in before I could move anything. So in total I ended up paying over 80 dollars in total for a rental I was quoted 39.95. I absolutely won't be using this anymore.Adrienne M.
Customer Reviews for East Side Package Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Davis E.
Horrible customer service. Waited an hour at the pickup spot and could not get the code to retrieve the key to the truck. Couldn't get anyone on the phone. A friend had to go to another location to get the information. It set us an hour and a half behind.David T.
Le client n'a pas laissé de commentaire.Jose G.
Clean out the cargo area of the uhaul, it was full of debris. That said I was provided a partial refund because of this and would consider using uhaul again as a result.Bonnie S.
Good location,nice guysWilfrid O.
Very pleasant customer service at drop off location.trina B.